TexasBeThyFrontier
Super September 2014

Standard Zazzle envelopes w/invitations tackily note: "additional postage required" :-/

TexasBeThyFrontier, on April 1, 2014 at 12:24 PM Posted in Planning 0 33
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My Mom just received our invitations (ranging from 4.25" x 5.5" to 4.5 x 6.25", standard greeting card sizes) and we're bummed about the envelopes that come with them. If you purchase invitations from Zazzle, the envelopes say "additional postage required." This is even though the website clearly states "Postage rate for this size invitation (up to 1 oz.) is $0.49." As of January 24, 2014, the standard stamp costs $0.49.

We contacted Zazzle to see if we could get plain envelopes without any writing, and they said: "Unfortunately, all envelopes that Zazzle supplies, as standard, have such markings on them. As such, we would not be in a position to provide white envelopes, without markings, as this is something that we do not stock." So much for "standard white envelope included."

We're bummed that this writing looks tacky and that we weren't informed that the envelopes would have -any- writing. The post office gets the final say if we need extra postage, so why, Zazzle?! Ugh.

33 Comments

  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
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    PS: If anyone has successfully covered up the "additional postage required" note on their envelopes in a cute way, please let me know!

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  • E + K
    Super July 2014
    E + K ·
    • Flag

    Do you have a picture? That might help with ideas for cover up.

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  • MichiganBride104
    VIP October 2014
    MichiganBride104 ·
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    I have these envelopes and just figured the stamp would cover it...? Am I wrong? And we are going to need more than the normal stamp?

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  • Allison
    Master May 2015
    Allison ·
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    I second with stellar I was under the impression the wording is in the top right corner, where the stamp goes?

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  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
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    The invitations were delivered to my mom, and I asked her to send me a picture of the envelopes. I'll post it when she sends it to me. Hopefully you guys are right and the stamp will cover the writing, and I'm just making a mountain out of a molehill.

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  • Allyson
    Master May 2014
    Allyson ·
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    Any card I've bought that says "Extra Postage Required" it's at the top corner and a stamp will cover it. I don't think it will be a big deal.

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  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
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    Yes, if the stamp covers it, it's not a big deal at all and I'm just getting wedding brain and being crazy -- in which case, sorry, everyone! My mom just noted it's in the right corner, but not if it was the upper or lower right corner. I'm still perplexed why Zazzle would note additional postage is required, because I'm pretty sure the invitation won't weigh more than an ounce.

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  • Nancy Taussig
    December 2019
    Nancy Taussig ·
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    It could be the shape, rather than the weight, causing it to need additional postage.

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  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
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    Ohhhhh, okay ... here's the deal. My mom likes some of those traditional, nice touches, and as such, I'm pretty sure Mom wanted a pristine inner envelope a la Martha Stewart:

    Outer and Inner Envelopes

    "Sending out an invitation in two envelopes ensures that each guest will receive a pristine envelope, even if the outer one has been torn or soiled in the mail. Still, the two are not necessary; you may omit the inner envelope if you wish. The outer envelope includes all of the information the postal service needs for delivery. The inner envelope should have the names of the invited guests in the household (including children, whose names do not appear on the outer envelope)."

    So ... we don't have a plain inner envelope that will never be mailed, and that's not an uncommon desire to have with wedding invitations. Right now our inner envelope that won't ever be mailed will have a "additional postage required" stamp unless we buy new envelopes ... which isn't necessarily against Zazzle's interests.

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  • vicky
    VIP May 2014
    vicky ·
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    Maybe it has to do with the type of envelope you got? I find this confusing since none of my envelopes from Zazzle came with anything printed on them. I got wedding invitations, shower invitations and other things all with blank envelopes. The shower invites came a few weeks ago so unless they changed their policies recently, something weird is up. I would try contacting a different person at Zazzle to see what is going on.

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  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
    • Flag

    Ugh, and this inner envelope thing ... it's kind of a big deal because we do need it. We have guests who have children, and the inner envelope is the place to indicate who is invited within a household, especially if there are children in the household. Etiquette dictates that childrens' names are not listed on the outer envelope, and I can see from a safety perspective that this makes sense. So, I kind of think I have a legitimate complaint. I'll try emailing them again to see if I can make my case this way that wedding envelopes should be unmarked because they are often used for inner envelopes, which are not mailed. Wish me luck!

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  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
    • Flag

    @Nancy T, good thought, but the invitations are standard size and shape, 4.25" x 5.5" to 4.5 x 6.25", and the website indicated the postage is the standard $0.49 as long as the invitation doesn't weigh more than an ounce (attached screenshot).

    I'm guessing this "additional postage required" message is either there (1) as a CYA for people who could pack more than an ounce into the envelope or (2) for the 0.0001% of people who would think an envelope can be mailed without postage at all.


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  • BethAnn
    Super October 2018
    BethAnn ·
    • Flag

    The envelope they sent me with my invitation (ordered one of everything to see how it looks) didn't have that on the envelope at all.

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  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
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    @Vicky and @BethAnn, thanks for the heads-up that you received plain envelopes. I noted in the email I sent to customer service that I have heard that people received wedding invitations with plain envelopes and no writing, so maybe this is a new, ill-advised addition that can be reversed for future invitation buyers.

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  • L
    Master February 2015
    LetItSnow ·
    • Flag

    Why not just go buy a stack of envelopes from the dollar store that are your invite size since they aren't anything unusual and use those instead. A box of normal envelopes is cheap unless you are buying from a specialty store or require some fancy paper quality.

    I personally would just use the ones you have as the only envelope (inner envelopes are a waste of paper) and on the outside write "Mr. and Mrs. Jones and Family" if you are inviting the kids. No big deal.

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  • Rach
    VIP May 2014
    Rach ·
    • Flag

    I ordered my rehearsal invites from them and the invites are plain white, with no writing. I'm sorry! Smiley sad

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  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
    • Flag

    @LetitSnow, I totally get what you're saying that I shouldn't freak out too much. You're absolutely right that this is possible to fix: either use the envelopes and ignore the writing b/c most people really won't care, just buy new envelopes, or don't use inner envelopes. Any of these options will work, and I shouldn't let this really minor thing ruin my day.

    The lingering issues for me are with Zazzle's business practices: (1) Zazzle sold us wedding invitations with envelopes, and the envelopes they sent aren't suitable for inner envelopes, which is a standard need for wedding invitations and (2) they didn't indicate that there was any writing on their envelopes when they sold them to me. I'm still going to talk with customer service on those points and see what happens (sometimes the squeaky wheel gets the grease!).

    I did also want to get the word out there for other brides who might be disappointed with the same scenario. Maybe if they receive a few similar complaints they'll reconsider what they use as a standard envelope for wedding invitations.

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  • Katie
    Super June 2014
    Katie ·
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    Did you specifically order inner envelopes? I know on a few websites I looked you had to note that you were ordering inner and outer.

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  • Future Mrs. H
    Expert September 2015
    Future Mrs. H ·
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    I would think that those aren't meant to be inner envelopes. It says standard white envelopes. That is my interpretation though.

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  • TexasBeThyFrontier
    Super September 2014
    TexasBeThyFrontier ·
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    @Katie, there was no opportunity to designate if I wanted inner or outer envelopes to come with my invitations in the ordering process -- that would have been nice and cleared up a lot of problems.

    @Future Mrs. H, the envelopes we received definitely wouldn't be used as inner envelopes for standard practice. From where I'm sitting, standard white envelopes should do the trick as inner envelopes. If one were to Google "standard white envelope", none of the results have writing on them. Seeing as it is quite common to need generic, unmarked envelopes (what I would consider standard) for inner envelopes for assembling wedding invitations, we were surprised Zazzle decided to add unnecessary writing on the envelopes.

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