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Hera💙
Savvy October 2019

Reviews for ceremony musicians

Hera💙, on October 15, 2019 at 7:40 PM Posted in Etiquette and Advice 0 3

I'm really conflicted on this one...

I hired a string quartet for my wedding ceremony. In the chapel where I got married is a loft where I wanted my musicians to be, but I expressed my concern to them that it may be difficult for them to see everything. I thought that if they couldn't see what was going on, it'd be difficult to time the songs. They reassured me saying that they have plenty of experience on planning and was confident they would get it right.

I entered the chapel with the Bridal March playing, which started absolutely beautifully. I barely heard it because I was so nervous. But the issue happened when I got to the altar. I guess they couldn't see me anymore and didn't know when to stop the music. So they kept playing and abruptly stopped the music. It was NOT a smooth transitions. Someone probably gestured to them to stop the song immediately. To me, it sounded horrible. It was as if they didn't know how to end the song properly. I could have just stood there until the song was appropriately stopped.

Honestly, I was really upset. I don't know if my guests even noticed, but I did. I was pretty embarrassed and it felt like everyone was laughing at me. It's ridiculous, but that's how it felt.

This sounds really mean, but I kind of wished I had tipped them less. I set up envelopes for my coordinator to give them and I put in a good amount for them. I also wished that they emailed me and apologized for abruptly ending the song. Perhaps explaining what happened.

Should I contact them or should I just forget it? It's really difficult for me to move on from it, especially because my reception did NOT go as I wanted it to.

Other than messing up the Bridal March, it was really nice to work with them.

3 Comments

Latest activity by Sinéad, on October 18, 2019 at 9:15 AM
  • Jocelyn
    Devoted December 2019
    Jocelyn ·
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    I suggest contacting them if it hasn’t been to long since the wedding. Let them know it’s been sitting on you heavenly and isn’t a good memory for you being at the alter in front of your guest. Mention that your main concern from the beginning was them not being able to view you at a certain point and you were assured it would be handled but it wasn’t. Also mention to them that the way they abruptly stopped the music wasn’t handled professionally they should’ve taken more consideration on how they stop the music instead of so abruptly.See what their response is and go from there on the review. Maybe they will refund a little bit of them money. Sorry they couldn’t end it nicer
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  • Mcskipper
    Rockstar July 2018
    Mcskipper ·
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    I’d honestly just let it go. Did you communicate to them what you wanted for the end of the song? It sounds more like a misunderstanding than anything— you had a vision and they just didn’t do it that way. In my wedding experiences I’ve found it more the norm for a quick end to the processional music when the bride has reached the altar rather than everyone standing around waiting for the end of the song (I’m not sure ive ever seen this). I guarantee you most people didn’t notice and if they did they surely didn’t care. This is a really minor “dont let it ruin your day” incident. If your wedding has JUST happened I do think chatting constructive criticism with vendors is fine (our caterer specifically reached out to ask us about the good bad and the ugly, saying every little thing helps them improve) — in which case, you could reach out and start by thanking them and then mention you had been hoping they’d have finished out the song , but do be very careful to leave emotion out of it (to reach out and say they embarrassed you will put them on the defensive and not help toward actual improvements). But they might not have offered an apology because they might not have realized they did anything “wrong” . It’s not something I’d expect any compensation for and not a thing I’d leave a negative review over, but it is fine to mention a missed expectation especially in the context of hoping it helps them for the future.
    But mostly, I’d really advise you to simply try to move past it and forget about it. I’m sorry it sounds like your reception didn’t go as you’d hoped but wondering if this is playing into your continued feelings about this moment. I mean this as helpful not to downplay your emotions but: this is a thing that matters only to YOU. Didn’t effect your guests experience if they even noticed at all. So try not to beat yourself up over the moment. AND NOW, let me tell you— it happens to all of us! There’s always something. My processional song DID NOT PLAY. We hired our DJ to do a second set up and cover our ceremony. I asked him for 1 version of the song for the bridal party and a switch for me. I got to the head of the aisle with my parents and stood waiting for my cue and suddenly realized...it wasn’t happening. I looked over to my DJ who was gesturing wildly and I took a minute trying to figure out if he was trying to tell me to hold on a second or trying to tell me to go ahead and go bc it wasn’t going to happen and finally I was like “oh this is just silly— let’s just go” and so away I went! No music at all. And yet....from conversations with my guests after the fact? — no one even noticed ! It wasn’t on anyone’s radar that there wasn’t music playing at all while I walked down the aisle— it’s just not what they’re paying attention to in that moment! To everyone else but you, it’s merely background. Try to remember that ❤️
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  • Sinéad
    WeddingWire Administrator January 2025
    Sinéad ·
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    Hi Hera! Congratulations on your marriage! Smiley ring

    I'm so sorry that this occurrence has stressed you out. I'm sure that no one noticed the abrupt stop in the music as they would have been concentrating on the special moment and your beautiful ceremony that was about to begin. I guarantee you that no one was laughing at you. Try to focus on how beautifully the musicians played.

    If you feel like it would help you to let go of any stresses that you are holding on to about this moment, perhaps you could write them a message giving them both positive and negative feedback about their performance. It's important to not let one moment steal the joy from your beautiful wedding and I'm sure that your ceremony was beautiful. Smiley heart

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