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Lauren
Just Said Yes October 2023

Remove old Wedding Wire account from Registry/website look up

Lauren, on July 6, 2023 at 6:51 PM Posted in Account Support 0 2

I created a Wedding Wire account when I first was engaged, but later we created one under my fiancé's email and that is the account we have used for our registry and wedding web site and all things related to our wedding. We were able to successfully deactivate the old account, however, one of our guests recently let us know that when they tried to look up our wedding website and registry they still found the old account there even though it didn't link to anything. Is there a way to remove that entirely so that it doesn't appear in the search?

2 Comments

Latest activity by Lauren, on July 10, 2023 at 4:01 PM
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Lauren! Please reach out to our Customer Support Team at help@weddingwire.com for assistance!!

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  • Lauren
    Just Said Yes October 2023
    Lauren ·
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    Thank you, we were able to figure it out and all is good now.
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