So I haven't been on WW in ages (I've been busy having a baby!) but I wanted to draw attention to this in every way I could so others can avoid this experience! My husband purchased my engagement & wedding ring set from a Kay Jewelry store in 2015. In 2016 one of the side stones on my engagement ring fell out. It was replaced. Then, in early September of this year a side stone fell out of my wedding band. This was the second stone to fall out of the ring in the two years we've had it. I took the ring in to Kay to have it sent out for repairs. I got a phone call about two weeks later on a Friday saying that my wedding ring was held up at a "hub" in Indiana. Early the next week, I got a call that the package with my ring in it was in fact lost and the ring would need to be replaced. There was no apology for the fact that my wedding band, that I have a sentimental attachment to, had been lost. Instead, the caller simply asked for a new size and that was it. (Cont. in comments)
Post content has been hidden
To unblock this content, please click here