Here's the deets:
We had our wedding on October 17th 2020 the photographer said that it would be about 8 weeks for the photos since they were really busy (Contract says up to 6 weeks, but what is another 2 weeks)
- December 18th- 8 weeks came around and we didn't hear anything from them so I reached out via e-mail to see if we could at least see some of the unedited photos, received an email that both of them had covid.
- January 6th- they respond send us a email about how we should have our photos in about a week, and show us our 1 min trailer of the wedding. We chat back and forth about the song in the video and then no response after January 16th
We've tried emailing them a few times to see if everything was ok, or if we could see some of the photos and haven't received a response. They haven't been posting to their social media channels either. Overall I really hope everything is ok and totally understand that people get sick. We really want our wedding photos and at this point don't know what else to do. I looked other places as well, and saw the suggestion to send a legal letter- but they don't have their address listed anywhere D:
any advice would be REALLY appreciated
