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Loretta
Beginner March 2022

Not getting Wedding Photos

Loretta, on June 7, 2022 at 12:32 PM Posted in Etiquette and Advice 0 11
We got married at the end of march 2022. Its been 8 weeks and we still haven’t received our wedding photos. We paid our photographer in full the night of our wedding. The contract stated it would take 3 weeks after our ceremony for us to recieve our fully edited photos plus a cd and an album. I emailed and texted him a week ago and no response. What should I do?

11 Comments

Latest activity by Loretta, on June 8, 2022 at 11:45 AM
  • Imani
    Rockstar July 2022
    Imani ·
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    Was he through the venue? If so, I’d recommend contacting the venue to see if there’s a way they can get in touch with him.
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  • Loretta
    Beginner March 2022
    Loretta ·
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    No we found him at a bridal expo. He did have to sign a waiver at our venue along with our other vendors.
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  • Imani
    Rockstar July 2022
    Imani ·
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    I’d recommend calling him instead of texting. Hopefully he’ll answer.
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  • Loretta
    Beginner March 2022
    Loretta ·
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    Yes I tried that too and his mailbox is full and cant accept messages. He was communicating with me through email, text and also on wedding wire before we hired him.
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  • Lisa
    Rockstar July 2022
    Lisa ·
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    Definitely try sending a follow up email, text, and phone call. Have you tried reaching out from a phone number that you haven't previously called him from before? Or maybe try to reach out through social media and also on WeddingWire. If you can't get in contact with him after another week or two, I'd consider into legal action, since that's well past the deadline listed in the contract.
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  • Imani
    Rockstar July 2022
    Imani ·
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    Oh wow. That doesn’t sound good. Maybe he’s super busy .. and he’s making the final changes and will be contacting you soon? At least I hope so.
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  • Loretta
    Beginner March 2022
    Loretta ·
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    I will make a second attempt next week
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  • Jasmine S.
    Rockstar May 2022
    Jasmine S. ·
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    Have you checked his business' social media pages? Some vendors will announce on their SM if they're on vacation or otherwise unavailable at the moment.

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  • Loretta
    Beginner March 2022
    Loretta ·
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    I have checked all his fb, instagram, and his google webpage. No new announcements.
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  • Sloane
    Rockstar May 2022
    Sloane ·
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    I will email him and let him know that you’re going to file a complete with a Better Business Bureau. Sometimes that threat gets things moving
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  • Loretta
    Beginner March 2022
    Loretta ·
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    Yeah that is what i will have to do
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