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Just Said Yes July 2021

Missing wedding website??

Cara, on March 30, 2021 at 9:32 AM Posted in Account Support 0 7
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I developed my wedding website prior to my cancelled COVID wedding , and have continued to use it as the main source of information for my guests as we have changed the date.
Now the website doesn’t exist?? I updated it just 1-2 weeks ago. My guests were supposed to RSVP on there and now can’t.

Anyone else with this problem?? Why was my site deleted and can I get it back?

7 Comments

Latest activity by Cara, on March 30, 2021 at 2:11 PM
  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    Apparently WW has deactivated websites that were created before a certain time. I want to say 2018, but I can’t be sure. WW support did comment it on another forum post though.
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  • C
    Just Said Yes July 2021
    Cara ·
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    If that’s the case I hope they can fix it! I spent days creating this and now my guests can’t even RSVP appropriately!
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  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    Here is what I found.Missing wedding website?? 1

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  • C
    Just Said Yes July 2021
    Cara ·
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    Anyone know who I can contact?


    I thought they were supporting COVID delayed weddings, but deleting an active site being used for that reason seems like the opposite and is extremely frustrating.
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  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    I would assume the email address in the screenshot.
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  • I
    Expert August 2021
    Ingrid ·
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    I forgot to re-up my site and I emailed the day after and they told me it was too late and that I would have to get a while new site and redo it. They said there was no way of getting it back, which I feel is crap but whatever. I opted to not worry about it and am going without for our rescheduled wedding. I wasn't going to do RSVP's on it so I wasn't too worried. Sorry this is happening. Hopefully WW Support will be able to help
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  • C
    Just Said Yes July 2021
    Cara ·
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    My website was updated just 2 weeks ago and had all the new info, new date, everything. It makes no sense to delete a fully active site.
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