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Brandi ♥'s Chris
Master November 2013

How do I contact weddingwire???

Brandi ♥'s Chris, on November 10, 2010 at 12:42 AM Posted in Planning 0 25

So lately this site won't let me post any pictures in my posts in the forums. I've tried many different times and many different pics, but nothing works. It's starting to irritate me. I never had a problem before, just these last couple of days. How can I contact them about this issue? Is anyone else having this problem? Thanks

25 Comments

Latest activity by Svetik's, on December 13, 2018 at 4:06 PM
  • Mrs. Phillips
    Master September 2011
    Mrs. Phillips ·
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    The pics maybe to big or they may not be jpeg. check that first before you complain

    • Reply
  • Brandi ♥'s Chris
    Master November 2013
    Brandi ♥'s Chris ·
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    I already know all that. Yes the pics are jpeg and they are not too big. It's happening on all my pics. I tried messing around with a bunch (even super low resolution pics) and nothing will post. So, I think I have a right to complain...so yea

    • Reply
  • Mrs. Kline (Sass)
    Master December 2010
    Mrs. Kline (Sass) ·
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    Http://support.weddingwire.com/contact.php

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  • Brandi ♥'s Chris
    Master November 2013
    Brandi ♥'s Chris ·
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    Thanks Sass =)

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  • Patricia
    Master December 2011
    Patricia ·
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    I've been having the same issue as well, I've even tried pictures I posted in the past, still doesn't work. I'll contact them to, thanks for the link

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  • Mrs. Phillips
    Master September 2011
    Mrs. Phillips ·
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    Yeah if you have tired all that then the only thing you can do is complain and see if they fix it. good luck

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  • Brandi ♥'s Chris
    Master November 2013
    Brandi ♥'s Chris ·
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    @Patricia, well at least I know I'm not the only one.

    @Latasha, thanks

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  • Ruby
    Super August 2011
    Ruby ·
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    Sometimes they break things without realizing when doing regular site maintenance. My wedding party page was shrunk super small after one over night maintenance and it took a week or two before I was able to fix it. Although, considering my theme, I wouldn't be surprised if someone did that on purpose. LOL

    (alice in wonderland)

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  • S
    Master February 2011
    Snif ·
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    Ruby, that's funny. Smiley smile

    Brandi, I was having a problem the other day with the pics and I've never had issues posting. I tried all the browsers and still couldn't get it to work until I rebooted my computer. Hope that helps!

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  • Sharon
    Master June 2010
    Sharon ·
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    Just an FYI, I had the same issue a couple of days ago where it would should the red "x" everytime I attached a photo. I decided to post the comment anyway, I clicked "post comment" and the pic posted as normal.

    • Reply
  • WWSupport
    Devoted December 2011
    WWSupport ·
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    Hi Ladies!

    Brandi you should have received an e-mail from us. As Sharon mentioned, please make sure you are adding a comment with your picture. Otherwise the picture will not post Smiley smile

    If you have any other questions, please e-mail support@weddingwire.com!

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  • Brandi ♥'s Chris
    Master November 2013
    Brandi ♥'s Chris ·
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    Thanks, and yes I was psting comments as well. It's working fine now

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  • Fun bride
    Master November 2010
    Fun bride ·
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    I can not post pictures from my iphone, only from my laptop.

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  • Ms. G
    Super April 2011
    Ms. G ·
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    Can ww support help me with the guest list tool.

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  • S
    Just Said Yes June 2014
    SARASTEVEKENNEDY ·
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    There is no contact information listed for weddingwire.com

    Trying to create my wedding website and the page has been down forever.

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  • R
    Just Said Yes January 2015
    Ryan ·
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    Hi there, we have looked at the summary for our "rsvps" we can see the accepted numbers and "1" decline so far. How do we find out which guest declined? thanks

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  • hazel
    Just Said Yes March 2016
    hazel ·
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    Can someone please help me understand what one has to do if getting married in a country that is not mentioned in the drop box?

    I also cannot change put my wedding date, it says I have to contact Weddingwire, Please help.

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  • Rose-Marie Coppola
    Rose-Marie Coppola ·
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    ALL I CAN SAY IS WOW AND THANK YOU TO THE STROLLING STRINGS!!

    I recently hired a string quartet through The Strolling Strings and wanted to be sure to pay them a huge compliment here on this site where I originally found them.

    The music was incredible like something you would hear at Carnegie Hall. I heard this company was good but I was more than very pleasantly surprised. I was also very impressed with their professionalism and great personalities that shined through to the end.

    • Reply
  • P
    Just Said Yes May 2015
    Private User ·
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    Hi WeddingWire. Can you please HELP! I am having issues with my wedding website. I have followed all the steps on the website to add in my accommodations page. The link for guests to book was originally working, but now is not. I have deleted and re-entered all the info and still not working! My guests can not book now. HELP! If it's easier to call me, please do.

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  • A
    Just Said Yes August 2015
    Alexandria ·
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    When some of my guests try to RSVP it tells them that they do not exist. So i went back and put their name in the guest list 3 more times and it also will not let me RSVP for them. I made sure i typed the name right and everything.

    • Reply

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