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Mandi
Master October 2020

Hiring a Day of Coordinator Did Not Go As Planned

Mandi, on December 18, 2019 at 9:50 AM Posted in Planning 0 13
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After some thinking, I finally contacted a day of coordinator. Explained exactly what I expected a day of coordinator to do. [The list consists of talking to the limo company and setting up tables between the ceremony and reception. Not over demanding.]

She tells me she would prefer to meet in person.
We set up a meeting for last night.I show up. But she doesn't.I sent her a message to let her know I was there. I didn't want to seem like a jerk who just didn't show up.I got a reply an hour and a half later that she double booked appointments and forgot about mine. [Ouch!] Do I want to reschedule?
Do I want to reschedule and give money to someone who has already forgotten me once? Are you kidding?
The point of a day of coordinator is to have me stress less. Not worry that I paid someone and they won't show up.
I don't even know how to respond to the message asking me if I want to reschedule. I left work early for this meeting.I have a cold and feel like being a bum, but I delayed putting on sweatpants for this meeting.I went out of my way for this meeting.It was 25 degrees.I write my appointments down.She's the one who considers the meeting a requirement, I would have been happy with a facebook message and a price and going from there.And when she didn't show up, I made a few phone calls and got things planned out better and people to do those things I wanted at zero additional cost.
Just needed to vent.

13 Comments

Latest activity by Olivia, on December 19, 2019 at 12:18 PM
  • Sexypoodle
    Master October 2021
    Sexypoodle ·
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    That’s unprofessional and a horrible first impression. I’d reply saying, “Unfortunately double-booking our appointment without prior communication was concerning given that you’re a wedding planner who I’m hiring to be organized. Therefore I’m sure you understand why I’ll have decline rescheduling. Thank you and have a wonderful new year!”
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  • Deirdre
    Super March 2018
    Deirdre ·
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    I think all you have to say is, "no need to reschedule, we've decided to go in a different direction." Then you just look to see if you can find another DOC who is more on top of things and won't stress you out. What that person did is super unprofessional so feel free to move on from that vendor guilt free.

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  • M
    Legend June 2019
    Melle ·
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    Don't bother. that gives you a glimpse already of what they would be like

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  • Jennifer
    VIP August 2021
    Jennifer ·
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    Definitely don't reschedule and the PPs gave great templates for a message! Smiley smile

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  • Cher Horowitz
    Master December 2019
    Cher Horowitz ·
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    This is really unprofessional as PPs have said! Let her know that you've decided to go in a different direction. Normally I would suggest to say "thank you for your time". But she didn't even give you that, so you can leave that part out. I'm so sorry this happened to you!

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  • Andrea
    Master January 2021
    Andrea ·
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    Yes, I totally agree with this. I've already dealt with some really unprofessional prospective vendors. And when they've done something I've gotten a bad vibe of, I would just tell them we've decided to move forward in a different direction. It's simple, respectful and straight to the point.

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  • Mandi
    Master October 2020
    Mandi ·
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    Don't worry. I didn't reschedule. I was afraid she would take my money, forget to show up to the wedding and try to reschedule. Jk.
    I came up with a better game plan.
    She knew when she tried to reschedule it was going to be a lost cause.I'm just shocked because she really presents herself as professional. And a recent wedding I went to just raved about her.
    We went back home and made a new plan. I was just shocked by the entire situation.
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  • Emily
    Dedicated October 2021
    Emily ·
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    OH MY GOD. As a Wedding Planner myself, this whole story makes my skin CRAWL. That was so unprofessional of her. I do not blame you at all for not rescheduling or giving her a second chance. I'm happy in the end you were able to get things figured out. I like the templates PPs have given you. They are all short sweet and to the point.


    P.S. not all of us are that unorganized Smiley smile

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  • Mandi
    Master October 2020
    Mandi ·
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    First off. I creeped on you. Disney Villians? Yaasss! (I requested a Maleficent flower in my bridal boquet. And we are going to a Disney Villians After Hours on our honeymoon.)


    Secondly, I don't hate all wedding planners now. I was on the fence about them because I have planned a ton of large scale events before. So I know they should be way more organized than that. And as much as I love being questioned over and over again that i opted against a white dress, table linens and matching dresses, I didnt' necessarily want to be scolded for it again. Lol!
    I just needed to calm down before I responded with something way way out there.
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  • Emily
    Dedicated October 2021
    Emily ·
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    First off, Disney Villain After Hours at Disney World is AMAZING!!! It's my FAVORITE thing ever! lol I love that you have a Maleficent flower in your bouquet how amazing!


    Secondly, I know you don't hate all planners. It just irks me when planners do this to their clients. I love that you are not doing a white dress (neither am I mine is black Smiley xd gasp! the horror lol) Any one who scolds you for being unique and having YOUR wedding the way YOU want it is stupid and not worth your time anyways! Trust me I get plenty of comments on my theme, my dress color, not having a photo booth etc. You do you boo!

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  • Cher Horowitz
    Master December 2019
    Cher Horowitz ·
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    I would be shocked too! Hopefully she learns from this!

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  • J
    Expert May 2021
    Jaime ·
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    You totally did the right thing. It would be one thing if you had a good track record with her and she made a booking mistake, but she did not leave a good first impression and it would totally make sense not to reschedule.

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  • Olivia
    Dedicated December 2022
    Olivia ·
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    I agree with everyone; don't reschedule. Make it clear why you aren't, but still be nice because she is human.

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