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Dedicated September 2020

Do you reach out again or get annoyed and forget it?

Christina, on August 27, 2019 at 3:15 PM Posted in Etiquette and Advice 0 11

If you get in contact with a vendor and they write you back asking you for more info, which you then respond to, and then you don't hear back from them, do you contact them again, like, hey, did you get my message? Or are you like me and get annoyed? Lol. I believe if this is your business, you should be on top of replying to emails. I find it unprofessional. Especially if it's been a week or so since my reply. I have had this happen with a photographer and a cake lady. I was especially bummed with the cake lady since she gets really good reviews for her cake being moist. I wrote her back about what flavors I wanted at the tasting and when could we meet, and then no response.

11 Comments

Latest activity by Adrienne, on August 27, 2019 at 4:29 PM
  • Caytlyn
    Legend November 2019
    Caytlyn ·
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    If it's the first time, I'll typically follow up again. If it becomes a habit, I won't chase after them.

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  • N
    Master January 2015
    null ·
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    I agree with Caytlyn. I'd say something like "Just following up to see if you received my message. I look forward to hearing from you!". After that, forget them. If they aren't responsive, you definitely don't want to rely on them for your wedding day.

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  • C
    Dedicated September 2020
    Christina ·
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    I agree with you. I'll try one more time.
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  • C
    Dedicated September 2020
    Christina ·
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    Thanks, amber. I really need to get out of my mindset. I get it from my father. Ha!
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  • Lauren
    VIP September 2019
    Lauren ·
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    For photographers, cake artists, and DJs you have to figure they work all weekend Friday to Sunday night. They don't have a weekend like normal. They usually take Monday and Tuesday off to even out their week. If you email them on a Friday you can bet by Wednesday when they get back to work your email is buried in their inbox. I would follow up again and then make a habit of checking in sometime in the middle of the week and not on the weekend.

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  • M
    Legend June 2019
    Melle ·
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    I get annoyed for sure esp after I follow up and it still doesn't happen
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  • C
    Dedicated September 2020
    Christina ·
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    Yeah Lauren, i agree. That's why i give people days to initially respond to quotes. That part doesn't bother me. It's when they reach out and i respond and then i don't hear back.
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  • Sarah
    Devoted October 2018
    Sarah ·
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    I agree this is annoying, but if it's been a couple days I will send a follow up. A couple more days and I will call.

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  • FutureMrsKC
    Master January 2019
    FutureMrsKC ·
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    I definitely see it on both sides! It's annoying for sure when a vendor is poor at comunicating. Especially one that you want to trust your day in. But on the other hand, they are busy too! I'd follow up one more time. Another thing to note- some vendors are picky on who they work with. If you are inquiring about a date, and another bride who will pay for a more expensive package is inquiring about the same date, sometimes it won't work out in your favor. (This happened to me.) The florist didn't respond for weeks until I probably annoyed the crap out of her and she finally emailed me back that she had booked my date with someone else. So upset about it but you will find a great vendor regardless!

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  • C
    Dedicated September 2020
    Christina ·
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    Oh no! I'd be even more annoyed if that happened to me! In the end, yes, we'll find someone else. Maybe it's for the best.
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  • A
    Dedicated October 2021
    Adrienne ·
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    Only if its someone i want to actually pursue. If they don't have the courtesy to answer me on the first go around i don't bother but if we've had some dialogue already i will contact again.



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