In March, I pick out a dress I like. The bridal salon was really nice. The owner said It will arrive by August 19th - plenty of time to do alterations. I pay 60% deposit for the dress.
Fast forward to July. I get an email at midnight from the bridal salon saying the salon is going bankrupt. None of my deposit actually went toward my dress. I'm told to call the designer (Justin Alexander) and arrange for the dress to be shipped directly to me. I call my bank and dispute the 60% deposit on my credit card and successfully get it back. Phew. Figured all was settled now and the dress would be shipped to me soon - the designer told me it was due to ship on July 23rd.
Then, delays. Every week I am told my dress is about to ship. August 19th arrives, my original deadline. No dress yet. Designer says there are production delays. I push back my alterations appointment.
Now it is September 10th. My wedding is October 5th. The designer says the dress has shipped from the factory and as soon as they get it they'll overnight it to me. I was told this would happen Sunday - it hasn't. My alterations appointment is on Thursday the 12th. No sign that my dress has shipped.
I already have less than 25 days to get all of my alterations done. I am really wondering if I should pull the plug waiting on this dress and go buy something off the rack. Not to mention, this designer is still charging me the full price of the dress as far as I know, even though there's no longer a bridal salon there to take a cut.
What would you do in my situation?
