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Sydney
Expert May 2019

Bridal consultant told me i was going to get fat..

Sydney, on March 20, 2018 at 12:21 AM

Posted in Wedding Attire 54

And some other very rude comments. I went to a salon that one of my close friends recommended to try on dresses, as she found her wedding dress there and had loved her consultant. When I arrived, my consultant asked me to please wait because she was finishing up with another client. I ended up...

And some other very rude comments.

I went to a salon that one of my close friends recommended to try on dresses, as she found her wedding dress there and had loved her consultant. When I arrived, my consultant asked me to please wait because she was finishing up with another client. I ended up waiting about 30 minutes, but I didn't mind, because I figured that meant she gave each client her utmost attention.

Well, after we did introductions, the consultant found out my wedding was a year away. She said, "Hasn't anyone told you the proper time to get a wedding dress?" I must have looked befuddled (likely because of her tone), and she said, "You're way too early. You'll find a dress you love now, then you'll get fat before the wedding at then it won't fit anymore."

I was absolutely floored she would say that, but kept my cool, and said, "Actually, I've been this size, weight, and shoe size since middle school. I don't think it'll be changing within the next year." She replied snarkily, "Well, you never know, do you?"

I then showed her pictures of dresses I really liked (IE, long sleeves, ballgowns) and she proceeded to pull everything but those styles (sleeveless, mermaid style fit...). Finally after the 4th dress, I asked, "Do you maybe have something with sleeves?" She said she did, so we tried that dress, but I hated the drop waist on it. I told her so, and she replied, "Well, you'll have to tolerate it for the next dress I chose, because it has a drop waist too. You should just try and like it."

She also kept putting clips on the dress after we had already walked out to show my party, which was awkward to hold my dress up in the bust and have it be slipping around slightly while she fumbled with the clips. I asked if we could maybe do the clips in the dressing room, and she told me, "Hey sweetie, I know how to do my job, it's okay," with a little laugh.

When my party would offer their opinion on the dress, she would chime in with comments like, "Yeah, you're right, that really does look awful on her!" or "No groom wants to see a bride with a tummy pooch like that."

She cut our appt off half an hour early (which I was thankful for at that point), and told me that I should try coming back closer to my wedding date, reminding me again that "I'll know what size you'll actually be then." It just felt so impersonal and awful, it put me off shopping for a while. Hope I'm not the only one with horror stories like this.


54 Comments

  • Tobemrs.knudson
    Devoted June 2018
    Tobemrs.knudson ·
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    Oh honey that's awful. I'm sorry someone treated you with such disrespect. I would definitely not be going back there. I had something similar happen at the bridal shop near where I live. I ended up traveling out of town about 2 hours before I found a good bridal shop where I got my gown. I also made my FH get his suit there because I absolutely wouldn't step foot back in the bridal store in my town. I hope you find someone who will treat you like the beautiful bride you are and you find the dress you love!
    • Reply
  • NikNak
    Master September 2018
    NikNak ·
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    Talk to management ASAP. No bridal consultant should ever treat you like that, no human being should ever treat you like that. I went over a year and a half out from my wedding to buy my dress, so there is no set timeline!
    • Reply
  • Future Mrs M
    Super June 2018
    Future Mrs M ·
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    Oh my gosh....

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  • PBiazinha
    VIP May 2018
    PBiazinha ·
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    Did you say something about her ? Although I don’t think it actually makes a difference but I would write reviews everywhere. I’m becoming spiteful like that (because I’m finally fed up with people). This is outrageous and completely out of line. Some dresses take months to come in and most brides have more than one appoinemnt. She’s ridiculous and so is that company to have her as a consultant. I’m sorry that happened to you.
    • Reply
  • A
    Dedicated September 2019
    Alyssa ·
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    You need to go somewhere else that's terrible. I got my dress extremely early, I bought it 01/18 and my wedding isn't until 9/19 they said if I am happy with it that's all that matters. They even had me go in because they had questions regarding my measurements and ended up sizing me down, I did express my concern since my wedding is far out and said what if it doesn't zip up. The manager reassured me and said that there is 3 inches on each side that can be taken out just incase. Their job is to make you feel comfortable and happy. Don't go there again, go somewhere else and you should get a different experience! I'm so sorry that happen to you
    • Reply
  • Miranda
    Expert February 2019
    Miranda ·
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    Wow. I am in shock. What the heck is she doing working in a bridal salon? She is obviously miserable and taking it out on innocent people. I'm so, so sorry you had to go through that! No one deserves to be spoken to that way...especially when you are looking for a dress to wear on your wedding day! I'm a very reserved person, and I know how to stay quiet even when people are making me angry...but I don't think I could have kept my mouth closed with her after a while. I would definitely find somewhere else to give my business, and I would also call the manager! There's not telling how many brides she has belittled in her time there.

    I hope your next experience is amazing! Smiley heart

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  • Michelle
    VIP September 2018
    Michelle ·
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    Oh my word! I would’ve been out of there the second she made the first comment. I am all for customer service! In fact, I paid 100$ more for my dress to buy it from a good salon rather than the original one I walked in to. I am so sorry you went through that!
    im with you on the body not changing. I have been this size, shape, everything since 6th grade. I even have a skirt still from 6th grade that I can fit in. I was pretty confident I could order my dress early because I don’t fluctuate.
    • Reply
  • M
    Super August 2018
    Marta ·
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    Wow! That is not accepatable on any level. I would definitely email or call the owner, corporate, manager, everyone possible and give a complaint. She was a horror story!
    but please don’t let that bad experience push you away from dress shopping. In reality 1 yr isn’t that long. Some dresses depending where you get it needs to be made just for you and can take longer. Then you have fitings and alterations. All that takes time.
    • Reply
  • N
    Just Said Yes September 2019
    Nicole ·
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    One year is the right time. I bought my gown 18 months before the wedding, which is definetly early but it can take up to 7 months for the gown to be made qnd come in. Then another few months for alterations. So 1 year is the perfect time.
    • Reply
  • Dominique
    Devoted June 2018
    Dominique ·
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    Oh wow, that’s awful! I bought my dress a year and a month in advance and I’m still the same weight that I was when I bought it! She may be jealous because she can’t keep her weight at the same, but that’s no need to be rude! That’s kind of like a story I have but for men’s warehouse. My FH would point out a suit color be liked and the consultant would say “that’s a slim fit and you can’t fit in a slim fit” and my FH would be like umm yeah I know that. Then when we asked to see navy suit colors our consultant told us Black was more popular and for us to come back in May to figure out what we want. A month before our wedding mind you
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  • Kristina
    Master August 2018
    Kristina ·
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    Oh my GOODNESS please call the salon and get her fired!

    That is COMPLETELY out of line and no consultant should make a bride feel that way! I am floored that someone could be so awful!

    That is horrible and rude and I'm SO sorry you had to go through that. Find another salon and call the one you were at, explaining that they lost your business because of this consultant.

    I really hope they fire her. She has no business being a bridal consultant and speaking that way to potential customers.

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  • B
    Master April 2019
    Brittany ·
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    I would call and ask to speak to a manager and let them know about the experience you had, mentioning your consultant by name.

    That is unacceptable. She shouldn't be working in a customer service field if she can't manage to be kind to customers.

    I'm sorry you had to go through that Smiley sad I would try another salon. Don't let it deter you from looking for dresses. You're going to look so beautiful in your dress.

    Hugs!

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  • RZ_ToBe
    Master July 2018
    RZ_ToBe ·
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    Wow!! I would've slapped that woman! It's not her place to tell you when to order a dress or assume you'll get fat. Sounds like she is salty about her own history with a wedding dress.

    I hope your next shopping trip to a different salon goes better! I had to shop at DB since theres no other salon within a 3 hour drive from where I lived. Pretty ridiculous and my DB had quite the mixed reviews. I thankfully scored an amazing consultant that nailed my dress on the first try (nothing compared to it, and still doesn't). I gave her a bottle of wine as a thank you because she went the extra mile and helped my bridesmaids too since I was done in 30 min. I'm sending you the luck I had!!!!
    • Reply
  • AugustBride
    Super August 2018
    AugustBride ·
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    Wow she was such a witch. I would have flipped out on her! no one should ever treat anyone like that. Shame on her. I hope you called and spoke to the manager cause she was way too rude

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  • NVV2B
    VIP January 2019
    NVV2B ·
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    What a horrible person. Who says that??? Why does she work in retail when she has NO interpersonal skills.


    I would copy and paste what you wrote here and give a 1 star review on literally every platform possible. Yelp, Facebook, WW, Knot, Google, literally anything and everything.

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  • Brianna
    Dedicated October 2018
    Brianna ·
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    Oh. My. GOODNESS!!!!! I would NEVER step foot in that place ever again!!! That’s incredibly rude! Wow.
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  • Christine
    Dedicated December 2018
    Christine ·
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    THAT IS HORRIBLE! I can't believe someone would do that! Find a new store, and it is recommended to look a year in advance for the dress because they can take 6 months to arrive... I'm so sorry you had that experience, definitely go somewhere else!

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  • Going to the chapel
    Master July 2017
    Going to the chapel ·
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    I would have turned and walked out after her first comment. Then I would have called and had an interesting talk with the store manager and posted reviews online.

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  • PrincessLawrence
    VIP June 2018
    PrincessLawrence ·
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    I agree DO NOT go back there and I would write a nasty review if I were you

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  • Daria
    VIP January 2019
    Daria ·
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    WOW! Echo what PP said, and also let your friend know not to recommend that place anymore. I'd be so embarrassed if I were the one that sent you there!

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