bad photographer

@Jarka, I bet I'm right. It really sounds like she's unprofessionally behind on her editing.

And her communication skills sound horrible, but I do bet she has your wedding photos. It's just going to take the right combination of either communication skills, or legal advice, to get her to prioritize them.

You say she replies to you more than the other girls? do you have a sample of your communications with her? maybe that will give us some insight.

Man... I really hope some of these tips help!

Guys don't get upset over this. ..it's enough that it drives me crazy. thanks to all!

I'm so sorry you're going through this. I don't think she is a scammer, but it sounds like she hit a rough road block in her own life that prohibited her from delivering finished products. It's too bad that she couldn't be honest and communicate that to her customers. I'm sure she kept doing weddings to keep her income flowing in. I hope that she does in fact have your photos and delivers them to you one day. At this point she should deliver the raw photos, since it's been a year. I know that's not what photographer do, but they don't also leave people hanging for a year to receive their photos.

We understand that stuff can happen in life that's why we would be happy with "raw" pictures. Take the pressure from her, she can start fresh and we will be happy to have our photos. Now she has destroyed reputation and still not delivering pictures....believe me ...it is VERY frustrating to try to get your wedding pictures for a year and still not know if you will get them. ;( everybody wants to be done with this.

Josh, I feel like at this point, a year later, she's not going to get the photos. They've been to court over it, and nothing has happened. What exactly, in your practice, do you see as the professional response?

I'm with Jay, who is also a pro photographer.

Get your money back. I'm sorry, but I don't see photos coming any time soon. Can you do anything with your guest's photos?

I was unclear, I'm not a photographer. I'm a doctor, but if I took a year to look at someone's x-rays they could literally be dead by then.

This is a letter what she sent to everybody......

Update on Photo Delivery

Hello all! I have been working diligently on your photos. Despite this effort, as murphy's law would have it, there are continuing obstacles in the way. At the end of March my computer crashed, and needs a new motherboard. Your files are safe; mother boards don't store memory, and all files are triple backed-up. It just delays things further.

I was expecting the part today, but shipping showed it delivered yesterday so I assumed it would be here tomorrow. I just checked shipping (1Z22E****) and it appears it will be delivered Thursday, instead. I am going to attempt to export the files over the weekend while I have my son; this process takes hours and is lengthy. I will begin delivering photos digitally Sunday night after returning my son to his father.

I want to keep everyone in the loop, which is the purpose of this email. I don't know what else to do other than apologize for how terrible this is. I am truly sorry and am incredibly regretful for putting all of you through this.

All things considered - please do not contact me via Facebook or phone, I am reserving these for personal correspondence and support, and correspondence with professionals regarding legal and parenting matters. All correspondence should be directed to ********@********************.***.

All my best,

Jennifer

Don't call me, I'll call you...

Automatic response .....

Hello, and thank

you for contacting me.

Due to a business and family crisis over the past

five months, business has suspended temporarily. Until

late January, email was shut down due to a financial strain

from the loss of business related to the Bothell fire.

As I begin to slowly recover from the recent

trauma, I am working on responding to each of your emails.

Please allow sufficient time for me to process not only the

crisis, but your messages, and my response to each of

them.

Part of the reason you chose to hire me, I'm

sure, is that I submerge myself entirely in what I do;

almost entirely, that has been my business from 2014 through

July 2016. My distance the past months is nothing short of

that characteristic, as I fight for my son's well being

and to gain back custody in this tragic situation - and a

contradiction to my character in my business, as I submerged

myself entirely in my work with each of you prior to the

fire and family crisis.

Please understand that being an empath myself, it

is challenging for me to face the trauma and recovery I am

battling, while addressing the feelings of disappointment,

guilt, and grief for being behind on work. I am truly at a

loss for words and explanation to excuse the current

losses and behavior. I am only one person, and I'm

doing all I can as such - I plead with you to please

believe my genuinity in this.

If you are waiting for your images, please know

that I am working with another professional photographer and

assistant who is helping me to edit and catch up on work.

In an effort to make things right, I'd like to offer

each of you compensation for the delay in delivery and lack

of immediate response. I can appreciate the stress and

worry this has caused - despite my communication prior as to

the extreme circumstances I have been facing.

Please allow me time needed to complete your

work, and respond to your messages. Please do not contact

me via Facebook or phone, I am currently reserving these for

personal correspondence, and correspondence with

professionals regarding my current crisis.

Please be on the lookout for messages sent in

bulk from Mail Chimp - they will still appear from my email

address, but may go to your junk mail if you have not yet

saved my email address as a contact. I will repeat this

message in a Mail Chimp, sent to each of my current clients,

following the draft of this auto-response.

If you have written me for an inquiry, I am

currently not taking new clients until my current work is

caught up and crisis behind me.

If you have worked with me as a second shooter,

please text or call me at (425) 628-0861 so that I may

respond more quickly. All my

best,Jennifer

She's full of shit.

Last email from her.....

Jarka,

I have had to block your email due to your harassing behavior.

I will mail your images to you, but need to cease and desist all communications at this point.

I have not scammed you, or anyone. This is slander and if your reviews of such false facts are not updated or removed, I will pursue court action against you for slander, smearing my reputation, and harassment. I have an attorney who is more than willing to pursue this for me.

I also thought I'd let you know that the attorney you hired after she ambulance chased you - and who represented my ex in the sexual abuse matter against my son - has also been reported to the bar association with transcripts of the hearings she represented me in, and is being reprimanded for her mistakes. If you think that you're in the right for harassing me, name calling, and hiring an attorney in the most hurtful way possible, in addition to getting your images for free - I feel really really sorry for you.

You've been warned - if your behavior doesn't stop, I will take you to court.

Or, I could just refund you and not deliver anything since I'm under no obligation to do so. This has already been litigated, and simply put - the money was the only judgement.

Have a wonderful Summer.

But now how I get my money back? ;(

@Jarka, you said you are working with an attorney correct? If so, I would show this to your attorney and request that they draft a response and send it to her on your behalf. I would stop contacting her directly and request that your attorney handle all communications going forward. They can and need to handle any threats she makes.

Easy enough to find her on Facebook.

https://www.youcaring.com/jennifer-hawk-inspirare-by-jennifer-610122

Doubt she even has any money. Her FB page is full of shit that's happening and she's complaining how she's 15k in the hole.

Also, she told you her motherboard crashed the end of march...

And has not replaced it yet?? Ok..

When we were at the court of small claim or restraining order ...she kept saying we will get both, money and pictures. Ofcourse nothing. And she also filed something against my lawyer too....so she ignores my lawyer because she doesn't like her. ....this is a crazy fight I tell you. That's why we all want it to stop.

Well that escalated quickly.......

Yeh....its a mess. That's why I am so tired of it. Its a fight with the "wind mill" . I don't know what else to do. But thank you guys for all your ideas!

Something like this will go to small court in most states. It should cost you between 100 and 200 to put in a claim. I bet sge will have the pictures ready before the court day. Def go the legal route. Sorry to hear this.

If she has a past with your attorney, I would get a second opinion from another. Just so it doesn't come bit you because of their past.