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Monica
Devoted May 2016

Am I expecting too much? David's Bridal

Monica, on April 13, 2016 at 11:50 AM

Posted in Wedding Attire 43

To all of you who bought the dress at David's bridals. So my dress came in the mail all wrinkled in a tiny box and it looks like the lining is longer than the lace. It doesn't need any alterations, but I was honestly expecting a dress in usable condition. I took it to David's bridals and first they...

To all of you who bought the dress at David's bridals.

So my dress came in the mail all wrinkled in a tiny box and it looks like the lining is longer than the lace. It doesn't need any alterations, but I was honestly expecting a dress in usable condition. I took it to David's bridals and first they thought it was a defective one, but then the seamstress realized it only needs to be steamed, which has an extra cost.

I'm just curious if all of you went through this. For such an expensive dress I wold at least expect it to come in a nice bag and ready to be used.

43 Comments

  • M
    Expert September 2016
    MRSFG ·
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    David's usually steam it for free. They should put it in a bag for you after that.

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  • Kels
    Master August 2016
    Kels ·
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    I'm sorry that happened. It would have been very hard to ship it without wrinkling it.

    Are there multiple David's bridals near you? I bet

    If you go into one during a slow day and ask very nicely they will steam it for you.

    If not remember that paying for a dry cleaning or professional steaming is a very small hurdle in the scheme of things and isn't worth fighting with a company about.

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  • R
    Savvy October 2016
    Rachel ·
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    David's Bridal sucks. Terrible customer service.

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