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Northeastern Fine Jewerly Reviews

Northeastern Fine Jewerly

Northeastern Fine Jewerly

Schenectady, NY
4.8 out of 5 rating, 23 Reviews
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Reviews

4.8 out of 5 rating
4.8 out of 5 rating
23 Reviews
96% recommend it
  • Quality of service
    4.8 out of 5 rating
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Awards

23
  • Nancy
    Nancy S. Sent on 10/03/2019
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    Timeless and memorable

    The staff at Northeast jewelers on Union Street in Schenectady were fabulous!! They had a large variety of rings and sizes to choose from. When I described the type of earrings that I was thinking of, they showed me 3 different styles that were all perfect for the wedding. Thank you everyone
  • Lindsey
    Lindsey Sent on 09/02/2019
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    Great service

    We purchased our bands from Northeastern on a buy one get one special—great deal! On top of it, the staff were so helpful in finding the right rings for us and didn’t treat us any different even when we mentioned we were there for the deal.
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    Rebecca Sent on 11/12/2017
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    My husband and I used the Albany store for our wedding bands (and my engagement ring). Gregg was amazing and helped us find the perfect bands for each of us. My engagement ring needed to be resized and I was nervous about being able to see the cut in the band .They reassured me it was in good hands . My ring looks perfect, you wouldn't even know it was fixed. The team is great and we will be using Northeastern for any future jewelry needs!
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  • S
    Stephanie Sent on 08/16/2016
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    The overall experience and the quality of product at Northeastern Fine Jewelry is incredible. Right from the start, our sales associate Lori, was helpful, knowledgeable, and professional when it came to selecting an engagement ring. She made sure that we were happy and comfortable every step of the way. After purchasing a stunning ring, there was a minor issue with the ring and immediately Northeastern accommodated us and inspected the ring. They even went so far as to recreate the same ring and resolve the issue with no additional charge. Their main goal from day one was that we were happy and we couldn’t be more pleased. We then purchased two wedding bands, a necklace, and a watch for our special day and everything looks amazing. We never felt pressured to buy anything or felt that we purchased an inferior product. In fact, we don’t live locally and continue to drive 2 hours to buy from Northeastern Fine Jewelry. They truly made our wedding day special. We will only be purchasing jewelry from Northeastern from now on!
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    Heather Sent on 09/01/2015
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    My fiancé worked directly with staff to create a beautiful engagement ring and matching band for me from Verragio. They did a great job listening to his ideas and making sure it was all a perfect match. I love how unique my rings are, making them even more perfect for me!
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    Amy Sent on 07/10/2014
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    My fiance had a wonderful experience picking out my engagement ring. The staff were very helpful. When I went in to have it sized, they hugged and congratulated me and had the ring sized that very afternoon so that I did not have to wait. Wonderful to work with.
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    Bethany Sent on 07/11/2013
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    Great service! My fiance picked out the perfect ring with their help & then in february they had a buy one get one free wedding band special and I was able to get my dream band!
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    Mike A. Sent on 01/22/2013
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    Joseph at Northeastern was great to work with. He helped me find the perfect ring and was very responsive to all off my questions. Their selection and styles are very diverse and very high quality.
    I LOVE my rings and would recommend them to anyone!
  • User6081775 Sent on 11/30/2012
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    Love love love their help and work! From my surprise engagement ring, to our beautiful wedding bands (and free iPad for the black Friday deal), and my mikimoto pearl earrings as a wedding gift--amazing! :)
  • Lauren
    Lauren Sent on 03/23/2012
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    I wanted a unique ring and Northeastern delivered! I got a Verragio ring with a Sapphire princess cut setting and a year and a half later I still catch myself staring at it! They have such a unique and beautiful collection and definitely worth a glance!
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    Chris Sent on 11/21/2011
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    Best service ever at a jeweler. also flexible with the price.
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    Shannon Sent on 01/30/2012
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    We have been so fortunate to have such wonderful vendors- starting with NEFJ! They were so helpful from engagement to wedding bands!

    We purchased my e-ring there and one of the small side pavee stones fell out- we were leaving for our vacation 2 days from when it happened- the jeweler was on vacation at their store- so they rushed it out to the Schenectady store...we were supposed to pick it up 2 days later there...they got it done early and we picked it up at our local store instead!

    Megan and staff have always been so helpful and Hike does amazing repair work! The work has always been done to the highest levels of quality and they have always been so prompt!
  • MatticeL216
    Laura Sent on 11/23/2010
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    My Husband bought my engagement ring from Northeastern Fine Jewelry and had a fabulous experience. They helped him find just the right ring for me! We went back to buy our wedding bands and we again had amazing service and received exceptional jewelry. The quality can't be beat! I have seen frends engagement rings from mall jewelers and there is NO comparison! They dipped my engagement ring for free before the wedding and did an amazing job soldering my rings together afterward. The quality and professionalism is there!
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    Erin Sent on 11/04/2010
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    We ordered our wedding rings from NEFJ and they were a pleasure to work with. They took the time to show us lots of different rings and never pressured us to make a sale. We are extremely happy with the rings that we chose.
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    Rebekah Sent on 09/03/2010
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    The work was excellent in quality and beauty. We got a custom order to fit two asymetrical bands around the engagement ring. Not only did they do a wonderful job, Hyke (the custom jewler) helped reccomed design modifications to make the finished product perfect. If you're considering a custom piece, this is definetly the place to go! Even if youre not exactly sure what you want they will help you make the ring (or set!) of your dreams.
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    Heather Sent on 08/11/2010
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    Alan at NEFJ is AMAZING! Working with him on such an emotional and financial purchase was so much less painful than it could have been. His style and sense of humor kept things fun and exciting!! And he didn't give up until he found the perfect rings for us both!
    Thank you Alan for making us both sooooo HAPPY!!!!
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    Loreen Sent on 10/22/2008
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    Alan and Northeastern Jewelry are great. We ordered all of our wedding jewelry from this store and everything turned out perfect.
  • User2310754 Sent on 09/11/2015
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    My fiance worked together with Jessica to find the right ring for our engagement! Absolutely beautiful and perfect for me! We also went to Northeastern Fine Jewelry to find our wedding bands which we got during a deal where you buy one and got the other one for free! Jessica did everything she could to help us find our rings and was very patient while we tried things on and looked at different styles. We also got the insurance on our rings so they get inspected twice a year and everytime I go into the store, they clean my ring for me!
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    Nicole Sent on 01/10/2012
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    Northeastern Fine Jewerly is great when it comes to helping you pick out the perfect rings! I love my rings! They worked within our budget to get us the best looking ring. I always go through them to get jewerly. I wouldn't go anywhere else.
  • Taylor
    Lindsey Sent on 09/03/2015
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    We got my engagement ring, and both of our wedding bands here! Everyone was great and the rings are amazing! We received phone calls about when they would come in, when they did come in, and they were felixible about everything. This was a great, personal experience. When I went into this store with my husband for our wedding bands, I knew we weren't just another number. We were treated more like friends who were customers and it was great. I will go back to them for all my jewelry needs.
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    Kristen Sent on 10/16/2012
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    Alan is amazing would highly recommend him
  • User6081773 Sent on 10/23/2012
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    I had found an example of a wedding band that I liked, and I was having trouble finding a similar one in stores. I had asked if their jeweler could make a custom ring, but they suggested I look at what they might be able to order (which would be a much better price, which was helpful). The staff helped me find some good options in their catalogs, and they ordered one for me to see in person, without a commitment to buy, which I greatly appreciated. They were responsive and friendly to deal with, and they helped me find what I was looking for.
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    Brandon S. Sent on 02/15/2024
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    Criminals in Gold

    I tried to get my Omega watch serviced here, and they smashed it on purpose. They forgot about me and let it sit in a drawer for a month, and when I called to ask about it, they started making things up. I got angry and said they were incompetent, and the manager called me to yell at me. I left bad reviews on Google, and they flipped out and called me again. I went to get my watch, and they had wrapped it up in a nice box. I didn't inspect it, I just mailed it to Omega for servicing. Omega found that it had been smashed. The movement is damaged, the steel is dented, the crystal is scratched. Omega said it looked like it had been in a car crash. Northeast smashed my $6,000 watch. It's worth nothing now. When I emailed them to let them know I found the damage, they called the police on me. Today they called to threaten me over the new bad reviews I put online. Told me they would smash my face. These are bad people. Don't get involved with them. If you know somebody in the mafia, buy something from them instead. You'll be treated better.
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