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Catherine · Married on 11/03/2017
When my now husband and I were originally looking for engagement rings 2 years ago, we went to a place on Jeweler’s Row that required an appointment well in advance. Being that we both took a day off during the week to look (my husband worked weekends at the time), we were kind of discouraged after that. However we decided to check out Windy City in hopes that they didn’t require an appointment. Luckily they didn’t and were more than attentive! We worked with Denise who sat with us for over an hour looking at various rings and then coming up with a custom design based off of the one we liked. I️ really wanted a custom made ring but didn’t think regular jewelers did that, so when Denise told me it could be done I was ecstatic! The whole process was super easy and VERY fast! We were getting engaged back in my hometown and had a deadline for it to be done, and they were able to make that happen! Denise also gave us a tip-have the ring shipped to Pittsburgh rather than pick it up to save on tax! So we did that and the ring arrived the day we got to Pittsburgh!Sent on 11/16/2017
We had a long engagement so we weren’t back in Windy City until 2 years later to do our bands. That was also a super easy process! They again custom made my band to match and my husband picked out his ring. As a wedding present for my mom, I wanted to get her a cross. Denise showed me a book of them and was able to get the cross for a lot less than what the book was saying!
We absolutely LOVED Denise and the service we got from Windy City! Not only are they reasonable in their prices (work within your budget), they are not salesy AT ALL! They are actually the complete opposite in that they are super honest in everything, from how a ring would look with a certain diamond or design or if a specific type of metal is good and will last; I asked about tungsten for my husband’s ring and she told us that most companies won’t honor their tungsten pieces because the metal is so brittle and breaks! Great company!
Windy City Diamonds, LLC's reply:
User6908217 · 1+ year ago
My fiancé has told me nothing but great things with his experience with Windy City. I could not have been more surprised and I absolutely love everything about my ring!Sent on 07/22/2016
Hannah · Married on 05/28/2017
I love love love Windy City Diamonds. My husband purchased my engagement ring there, and it is a custom-made pearl ring in a diamond setting that has required a little bit of extra attention as pearl rings are more delicate than we initially realized. Windy City has been so accommodating when I've had problems with that ring, and were great to work with on our wedding bands as well. When we went to buy our wedding bands, we found out that Windy City does a complimentary polish of the engagement ring in advance of the wedding, so we took advantage of that service. Everything was fast, well-done and communicative. We will continue to go back for all our future jewelry purchases.Sent on 06/01/2017