The LINE LA

LINE took care of all our needs and beyond. For our wedding they took care of 30 of our out of town guests, the rehearsal dinner, day-after brunch, and our newlywed suite. Only reason the ceremony and reception wasn’t there was because we had our venue booked months beforehand. The main banquet hall looks like it would have been a perfect space for us so we would recommend that on principle alone since the hotel took care of everything so perfectly.

Where to start? The entire staff including the front desk, bellhops, banquet servers, and valet were calm, friendly, professional, and prompt with all the curve balls that were thrown at them. But most importantly, everyone on the staff was RELAXED. At no point, did anyone seem stressed or overworked, despite the lobby being packed with checkouts or the evening bringing nightlife traffic. Present, available, and NOT overbearing.

The dir of sales Robert K. has been our champion throughout the entire process, as we had to reschedule the wedding three times during the pandemic. He showed unbelievable patience and professionalism for the last TWO YEARS. He gave us great options for the rehearsal and brunch, scheduled and rescheduled accordingly, and stayed on top of the longest email thread I have ever been on LOL.

At one point, the father of the groom had a tailoring emergency and the front desk staff sent up a sewing kit on the spot. The entire room attendant / bellhop staff shuffled bags between rooms of groomsmen, brides, family, their wardrobes, bags forgotten in cars, etc. Up and down, up and down. They were attentive on the phone and took care of all our needs. And the entire valet staff were lively and professional dealing with peak parking times like seasoned air traffic controllers.

The top floor suite was incredible, spacious, but most important - comfortable. Plenty of room, no plumbing, HVAC, or electric issues. Housekeeping staff tidied everything up and knew what wedding-related things to leave and what not to mess with. Which has not been the case at other hotels that are liberal in throwing away leftover items.

The FOOD was dynamite. The bride is a chef and she was quite impressed with the rehearsal dinner and brunch buffets. All the guests were shocked how good the food was, especially for a buffet. Elevated dishes and presentations without being pretentious. And the prices were quite reasonable, especially for a Los Angeles dinner event.

Gym was clean, accessible, and had all the basics. Poolside was lively, well-kept, and had attentive onsite staff as well.

LINE really checked all the boxes for us. We recommended LINE to any and all folks who needs a place for any event, especially their wedding. Any other event we have in the future, we're doing it at LINE.

We had a great experience at The Line hotel for our wedding hotel block. They even accommodated me last minute when I needed to check in early due to the groom having the flu (!) and sent the most thoughtful care package up to my room. I highly recommend looking into it for a downtown LA wedding hotel.

Michael from Sydell Group has been very helpful for us and our wedding planner. He is very responsive and very open with different options/pricing that’s available for us. The venue is beautifully decorated on our wedding day and all of guests enjoyed amazing food provided by the catering team.