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Reviews of Shore Cliff Hotel

K
Kylee Sent on 02/18/2014
5 out of 5 rating
The hotel staff was amazing, our room was beautiful and the views are amazing.
Vicki
Vicki Sent on 08/11/2010
5 out of 5 rating
The scenery at this venue sells itself and there is an incredibly talented staff to back it up. Lizz Davis is wonderful to work with and everything was executed flawlessly (or even if it wasn't the groom and I couldn't tell). The chef at Ventana Grill (next door to the Shore Cliff) is outstanding and all of the wait staff was extremely attentive and accommodating. Lizz was more than available and answered a giant stream of questions that I sent her way the two weeks leading up to the big day and she had prompt responses to everything (even the mundane questions)! A great venue and staff that helped make our day absolutely perfect!
M
M Sent on 10/19/2008
5 out of 5 rating
Shore Cliff is a beautiful location for a wedding. The wedding consultant was great. We don't live in Pismo so she was very helpful in giving us a list of venders to use in the area. The price included the wedding site as well as the reception in the restaurant on site. It included the centerpieces and the arch with flowers around it.
A
Alex Sent on 11/29/2015
4.8 out of 5 rating
We had our wedding here on the cliff. It was beautiful and everything we had imagined and more! This venue creates a perfect view and just the right amount of "wave crashing" sound as you're saying 'I do'. 'Perfect' is an understatement :)
1
Robyn Sent on 02/21/2009
4.7 out of 5 rating
Ocean view wedding was the best
C
Carey Sent on 11/01/2008
4.7 out of 5 rating
The location is so breathtaking. It is pricey but so worth it. It made it so nice to have the ceremony and reception all in one place especially for out of town guests. The staff was great. The only thing that I did think could use some help were the rooms. They are not anything special. They are just basic rooms. I was kinda hoping that maybe we got some special things like champagne or strawberries etc as our little gift from the hotel or even just something special in the decor etc. The view is great but otherwise just plain room. I have stayed in regular hotels and they were more upscaled in decor etc. Again, you are really paying for the location and view but worth it!
D
Denise Sent on 09/19/2008
4.6 out of 5 rating
Initually, we were directed to contact the director of sales, Karen, regarding starting the booking process for the ceremony site and reception hall. When talking to Karen on the phone, she acted like we were a waste of her time and was pretty short with us (we had to talk to her a few times). She acted like we were not supposed to be contacting her in regards to our wedding, but she was the name of the contact person on the referral packet that we were given. That was really annoying.

When we were directed to the person we were supposed to be contacting, Mariah, she was extremely helpful and very cooperative about all the special requirements that we needed regarding the menu (i.e. vegetarian and diabetic) and well as let us sample all the wines that we wanted for the reception. Mariah was easy to contact and spent a lot of time with use to make our ceremony and reception perfect.

The ceremony site was very beautiful and I would definitely recommend that site to anyone looking for a romantic venue for their wedding. The reception site was very beautiful, but there were many unmentioned expenses to get it that way. The location of the reception room is breath taking (i.e. overlooks the ocean) but the ceiling and chairs for the room are an unflattering brown color. You need to hire a cover up company to decorate the ceiling and chairs, so they can match with the tablecloths that are supplied (i.e. an additional 1500 dollars). The tablecloths are a standard square tablecloth, put over round tables, so if it bothers you that the table cloths are not even, you will need to hire a cover up company for that as well.

The food that they serve at the reception(you cannot hire an outside catering company) was extremely good. So we did not have any complains about that. They were really accommodating in our food requests and restrictions, so that was great!

J
Jamie Sent on 12/31/2009
4.1 out of 5 rating
It's a hard one to review because of the changes that are currently going on at the venue. They did a good job making it as smooth as possible. The location is beautiful and the cost exceeded our expectations. The only thing is if you are looking for a more involved wedding coordinator - I would not recommend this location. However, you could get a wedding planner with the money you save on going somewhere more expensive. It was beautiful and I wouldn't have changed anything!!! The food was fabulous!
U
User1190831 Sent on 06/07/2013
3.8 out of 5 rating
We used the gazebo at the Shore Cliff for our wedding. Beautiful gazebo overlooking a cliff with gorgeous panoramic views. You definitely pay for the view. We loved everything about the location. The rental of the area is managed by the Ventana Grill, located adjacent to the property. The coordinators are nice but extremely rigid with very little flexibility...which was a major turn off for us and unfortunately, they are the only reason why we didn't rate this as 5 stars. If it wasn't for them and their management style, this is the perfect place for your special day.
B
Bonnie Sent on 12/28/2010
3.7 out of 5 rating
I was planning my wedding at the Shore Cliff because of the beauty of the ceremony setting. There were many snags along the way, such as phone calls not returned, or not being able to get someone to answer the phone for questions or concerns by Lizz, which just led to stress. My reception was to be held in the Sunset Room, but at the last minute was told I couldn't have the music too loud because it would interfere with the restaurant music (which was divided by a room divider). Music at a wedding reception is MAJOR, so needless to say, I was really worried about how that would work out. BUT, when the day came closer, they transferred me to MARY, and she made everything work out GREAT! She made it wonderful. So, if I could have given scores just on MARY, she would have received a 5.0! The Ventana Grill's food and service was terrific, and the hotel accommodated me with a room to dress in, even though I wasn't staying there. The only thing that flawed the day was a lost scarf that had been left in the lobby of the hotel (part of the the wedding party's dress), and the wedding cake was cut and served by the restaurant, except one whole layer of the cake was not even put out on the cake table. I wonder where it went? We only received the top.
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