Shore Cliff Hotel Reviews
Reviews
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![Vicki]()
Vicki Sent on 08/11/2010The scenery at this venue sells itself and there is an incredibly talented staff to back it up. Lizz Davis is wonderful to work with and everything was executed flawlessly (or even if it wasn't the groom and I couldn't tell). The chef at Ventana Grill (next door to the Shore Cliff) is outstanding and all of the wait staff was extremely attentive and accommodating. Lizz was more than available and answered a giant stream of questions that I sent her way the two weeks leading up to the big day and she had prompt responses to everything (even the mundane questions)! A great venue and staff that helped make our day absolutely perfect! -
![Karri]()
Karri Sent on 08/30/2010Let me start by saying I got married here and had my reception and everything went fantastic. We couldn't have asked for better.
Now on the other hand the hotel security and management was ridiculous.
If you are going to get married here I would highly recommend you invite your guests to stay somewhere else. The Ventana Grill where we had our reception was amazing. The food, the staff, the area downstairs where the reception was held. Everything was great and Mary who is one of the wedding coordinators was awesome. She was there for me when I had a question or concern and made sure everything went smoothly the day before and the day of. I have absolutely no complaints about the Ventana Bar and Grill.
As our reception was nearing an end (mind you we just spent a LOT of money for our wedding at this hotel and had just about 130 guests occupying their hotel) some of the guests including my husband and I wanted to hang out for a few minutes at our room. The reception had not even been over for 5 minutes and we had security running over screaming at us to be quiet. Not so bad we quieted down but only to have him come back twice more with management, and the police on the phone telling us if we weren't quiet they were going to have the police come and take it from there. I am outraged at the fact that no one in the surrounding rooms could hear us but for some reason they had such a big issue. I would NOT recommend anyone to have their guests stay here during a wedding, But I will recommend you to get married here. The hotel is beautiful, clean, and MOST of the front desk staff is nice and warm. -
![Jacqueline]()
Jacqueline Sent on 02/06/2010My husband and i fell in love with this place. It has an amazing view from both the ceremony and reception sites, and it completely fit our budget. Only thing is, you definately get what you pay for. The food wasnt the best, and they misled us on the alcohol costs.
The coordinator was horrible. She didnt have the aisle runner put out. Which is something they dont offer in thier package but that i had bought and gave to her to have set up. She had our wedding times off, and said our ceremony didnt start until 5:30 when we had scheduled it for 5. And then as the wedding party is walking down the aisle, she forgets to send the ring bearer without the rings! and didnt straighten out my train as she had said she would (which was something my mother was in the process of doing before she promised she would handle it).
I hate to look at all of the pictures of me walking down the aisle because my 4 foot long train is all rolled in on itself in the back. My photographer was the one who ended up fixing it once i reached the end of the aisle.
I would definately recomend if you are booking this place, to hire your own planner/coordinator at least for the day of your wedding, just to make sure everything goes as you have planned it. -
![Chucky]()
Lacie Sent on 12/01/2009We booked with the Pelican Point restaurant in Oct 2008 for our Nov 2009 wedding. Mariah was our wedding coordinator and she was AMAZING. She paid attention to EVERY detail and could not have been better! 3 months before our wedding the Pelican point was sold to Ventana Grill. We were not notified of this until my mother, who was visiting the beach for the weekend, stopped by and noticed the restaurant was CLOSED (where our rehearsal dinner and send off breakfast were going to be held) She was told then that our location was under new management. But they "were going to call and tell us" riiiiiiiight..... well 3 weeks before our wedding they fired all of our amazing staff. My WONDERFUL wedding planner Mariah was gone. GONE!?!?!?!?! She knew everything about what was going on and had everything ready to go! Now i was stuck with this horrible, rude, know nothing "wedding planner" Liz. If we had met her to begin with we would have never booked. Wedding planning should not involve as many tears as it did. She is lazy and seemed like she had never done this before. Leading up to the wedding she made promises that she never kept. She never called me back, never had answers and the ONLY time i saw her the day of was right before I was to walk down the aisle. She was supposed to meet us in the lobby after we took our pictures but never showed so the Best Man had to get the wedding party info and let our DJ know we were ready for our entrance. She didn't have the right color table linens on our tables and some were DIRTY! She didn't have the centerpieces that were included in my package (they went to Michael's that day to buy some after my mother and SIL asked her time after time about it) Thank goodness my amazing sister in law took charge and got things done. So, if you book here, know that she will not follow through on ANYTHING and she will be NO HELP to you the day of or leading up other than to collect your money. You will need to hire an outside wedding coordinator. They won't tell you this, but you can rent white chair covers from them for a MUCH cheaper price, about 2.50/chair. normally they are 6+.
My advice to the Ventana Grill is REHIRE MARIAH!!!!!!!!!!!!!
Now, the good....
The LOCATION of this venue is perfect. Our ceremony was beautiful and everyone loved the ocean front reception. You won't need much decorating the view is amazing. The food was very good and the waiters were very friendly. The suites are very spacious although the master bed is quite small. Overall, my day was perfect despite the Ventana Grill. Unfortunately to get the reception overlooking the ocean this is just about the only option, and they know it.
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