It has been delightful corresponding with Tessa Kim. I had ordered a birdcage veil that didn't look as good on me as I was hoping. Tessa responded to my email requesting an exchange within minutes. When I had a question regarding my coupon code, again she responded quickly. I've never experienced that level of customer service with any other online companies! Not to mention her products are gorgeous and super unique! I definitely recommend Tessa Kim to any bride shopping for great accessories!

I ordered a birdcage veil and received it in great condition. However, the comb was gold and I was afraid it would show through. Tessa was very flexible in trading out the comb for a silver one. I did pay for shipping and handling but it was worth it — the quality of her veils are better than others.

I could not be more happy with Tessa Kim's service and workmanship. She created my headpiece, veil and bridal party's accessories. The quality of her work is impeccable and I would recommend her to any bride to be. She was also very responsive and always answered my emails very quickly. I will be recommending Tessa Kim to all my engaged friends!