Absolutely gorgeous custom rings and impeccable service
I discovered Takayas online when I came across the featured blog on a Chrono Trigger inspired ring designed a couple years ago and spent about a month reading through the custom designs and stories on the blog; I was pretty impressed with all the unique designs and how happy people had been with his work, so I inquired online through their website form about having my own custom engagement rings done in March 2021 with an idea for my partner's band.
Karina helped me through the whole process and was extremely patient, understanding, and super super helpful — I appreciated every email. My custom request was responded to within a couple days with information on pricing range, the process of the whole thing, timeline, engraving options, and a lot of excitement. Once I made my first deposit on the ring, the brainstorming process began; I also ended up inquiring about getting my ring set done in the same email thread and send over ideas, inspiration, and a rough sketch of what I was thinking. All of this within a couple weeks, I had made my first deposit for both rings. Any time I had thoughts or additional comments about my ring designs, I emailed Karina and she always promptly responded with helpful answers or recommendations.
After about a month, I received 3D CAD renders of the ring designs which I was just stunned at. My jaw dropped when I saw my partners ring. Takayas' creativity brought my ideas to life in ways I couldn't have imagined. I took a while to decide on coloring for the rings (white gold, yellow gold, gemstones, etc.) and sent Karina my thoughts every time. She worked with Takayas to give me expert input and the best recommendations around what I wanted, always listening to any concerns I had and letting me know that whatever was decided was always up to me in the end! Again, really appreciated this.
When I decided on metals and gemstones to be used and finalized those decisions, I made the second deposit which would let the production stage of the rings begin. My preferred date to receive the rings was by May 30th, and by mid-May I got an email from Karina saying the rings were complete and ready to ship once my final payments were made. I also had Takayas appraise the rings for insurance and those were sent to me a couple days after my final payment. The rings shipped quickly (2-day insured FedEx) and I was so excited on their arrival, I literally couldn't wait and got engaged the same night.
Even though I was nervous doing the whole process online (especially since we weren't traveling due to the pandemic), Karina made it extremely easy and heartwarming for me. Takayas is a brilliant designer and if I have any additional custom jewelry wishes in the future, I would absolutely go back to him! I hope that we'll eventually be able to visit them in LA once we are ready to travel again.
Highly recommend working with Takayas and his team if you want something unique and special for you or your loved ones!