I was highly disappointed with the diamond I received—it looks more like an industrial stone than a jewelry-quality gem, with a dull, cloudy appearance. The website misled me about the quality, and there were no clear expectations set.

To make matters worse, when I tried to get a refund, I was given the runaround. Despite promises, they’ve failed to process my refund on time, offering only vague responses and delays.

Overall, this has been a frustrating experience with both a subpar product and terrible customer service. I would not recommend this company.