Rebecca, I'm very sorry you were disappointed with the turn out of your daughters wedding. I wanted to clarify though that we actually made two deliveries that day, once to drop off bridal party flowers and centerpieces and to bring in the items for your ceremony backdrop which we preset at 10am. At 4:30 my team came back to finish out the ceremony flowers, head table display and guest card display. At that point all the guest cards were in place and my designer decided it was too late to remove all the cards and would not be wise to do that in order to put moss under them so she designed around them, placing moss, flowers & candles on the piano around the cards. I offered a partial refund for that as it was a result of mismanagement of time on our part and not up to par with what was discussed. I was not overbooked, but I was at another venue that afternoon. I sent my very experienced designer Lynette & yes my husband who helps me quite often and is a great designer to finish up, however its very hard to do your job when you have someone yelling at you the whole time. I can't always physically be on site, although I try. Just as you increased your order shortly before the wedding, so did my other client. We had plenty of help that day and delivered everything that you ordered. I've seen the pictures from the wedding and everything was absolutely beautiful. I made all the bridal party flowers myself so I know those were not "dead" as you claimed. Your daughter was great to work with and she seemed very pleased so that is my main goal and first priority. If the bride is happy, I'm happy. We do appreciate your business despite your response to the work we did.

Kind regards,
Suzie Bunn