Terrible company; Don't waste your time!
I ordered custom stamps for my business marketing to stamp on bags, flyers and shipping packages with my logo on them. I thought Simply Stamps looked like a nice website and their products pictured were lovely. When placing the order, there was an "order detail" box, so I put several notes down for customer service to attend to prior to placing my order (such as wanting to see a proof of the logo before it went into stamp production). I patiently waited several days for the proof to arrive. Nothing came. I called and their voicemail automatically answered and said to call back, as they were in a company-wide meeting so phones would not be answered at this time. My poor timing, I assumed. I had a chance to call them the next day. Same message. I called again, this time it was a Friday. Same message. I started to think maybe the website was just a scam?! I didn't have time to call them again until Tuesday and finally go ahold of somebody. This was nearly 2 weeks after my initial order was placed. I waited on hold for nearly 35 minutes before my call was answered. The rep was very dull, obviously didn't care that my order was apparently lost in the shuffle and nobody had attended to it, and said she'd talk to her supervisor and get back with me. I waited another couple of days. No response. I called AGAIN and got someone on the phone. She was very friendly and helpful. My order was finally placed with the changes that needed to be made according to the errors on the proof. The order arrived and not one, not two, but ALL THREE of the stamps I received were NOT what was pictured on the website!! Yes, my custom logo was on the stamps, but the handle shape for one of them was a wonky, clumsy-looking thing that would imprint edges improperly. So frustrating. I contacted them again. And was told what was pictured is not what they have available. SERIOUSLY?! Why bother having photos of ANYTHING on your website then??? And once again had the run-around time-wasting with customer service. My order still isn't right. I don't have the right stamps. I would NEVER again waste my time ordering from this incompetent company. Find custom stamps elsewhere!!! I hope writing this review saves you time, energy and money!!!