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On WeddingWire since 2020
Saranac Waterfront Lodge is a wedding venue in Saranac Lake, New York. This property is nestled in a tranquil location at the foothills of the Adirondack Mountains. Complete with modern amenities and elegant interiors, it offers an idyllic setting for a one-of-a-kind wedding experience.
Facilities and Capacity
Saranac Waterfront Lodge is located near a range of shops and restaurants in the historic downtown area of Saranac Lake. It is also close to Lake Placid, loved for its incredible dining experiences and world-renowned Olympic sites. The venue itself is a relaxed and comfortable space, ideal for intimate celebrations of up to 150. Committed to growing and developing environmental awareness, it is the first property in Adirondack Park to be LEED-certified for its green building practices. Outdoor ceremonies are hosted on the incredible 24-boat slip marina with a restaurant ideal for summer evening receptions. Their expansive ballroom is bright and airy with breathtaking views of the placid Lake Flower. Here you can enjoy a delicious wedding banquet followed by an evening of music and dancing. After a fantastic day of making magical memories, you can retire to their on-site accommodations to rest for the night. Couples on extended visits can recharge their batteries in the quiet, restorative wellness retreat with a heated indoor pool and pampering hot tub area.
The staff at Saranac Waterfront Lodge dedicates themselves to giving you the best start in your new chapter together as a married couple. They offer full-service event planning to help you organize every detail, from creating your event schedule to choosing your vendors and everything in between. Their in-house catering team provides a range of delicious dishes including cake and dessert options. They also offer various bar options with fine beverage selections to refresh you and your guests. Their professional serving staff is available to wait tables and prepare your drinks. Additional offerings include setup, cleanup, parking, furniture, and more.
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ReviewsWrite a review
3 User photos
Scenic with potential... terribly run and disorganized
Here is a list of reasons why:
**The venue does not stick to the contracted deposit schedule. There is no warning or invoice sent before deposits are taken out. We had two major billing issues: 1. We were billed one month later and over $2000 more than contracted for on our second deposit. 2. Our final payment was for the incorrect amount. It took one week just to get an invoice (that was promised pre-wedding) and one month to remedy the amount, only because we took it to our credit card company.
**The food served was not the same as we had at our tasting. It was cold and disproportionately cooked. We paid extra for lobster bisque, and not a single bowl was served warm.
**Neither the ceremony or reception area were set-up at the promised time. Because of this, our florist was put hours behind schedule and had to recruit family members in order to finish decorating before the ceremony.
**The venue broke our guest book. Guests witnessed it happen, but the venue never apologized or offered to replace it.
**Reception swapped welcome bags with another wedding for multiple guests. When it was brought to their attention, they responded 'welcome bags are stupid' even though the offer to hand them out is contracted with the venue.
**The ballroom is VERY dark. I inquired about lighting with both our DJ and sales manager multiple times and was told it would be well lit. It was not. Our guests had to use flashlights on their phones in order to see the dessert and coffee table. Candid photos on phones are not possible. The DJ played a game midway through the evening and had to turn on the full fluorescents, so guests could see the bride and groom.
Above, though lengthy, are only highlights of our issues. It is important to note that should you have an issue, reception are instructed to lie on the phone so that management can remain unresponsive. I do think it speaks volumes that there have been many weddings at this venue and only one review so far. Venues can not rely on a picturesque setting alone. Unless there is a turnover in staff, I am sad to say that I strongly do not recommend Saranac Waterfront Lodge.
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