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Reviews of Rosa's Customized Tailoring

Samantha
Samantha Sent on 12/10/2021
5 out of 5 rating

Professional and Talented Seamstress!

I cannot speak highly enough of Rosa and her tailoring skills. I have been using Rosa's Customized Tailoring shop for almost 4 years now. My brides always have a great experience with her from the initial consultation until when they pick up their garment(s).

Whether she's cutting out additional layers that a bride wants removed, stitching on a belt to a jumpsuit, restitching beads, Rosa's fingers are absolutely magical and because of it I look no further when one of my client's (or myself) need something altered!
Samantha
Samantha Sent on 10/20/2020
5 out of 5 rating

Professional and Detail Oriented Seamstress!

After my bride purchased her dress, from a local bridal shop she took the dress to Rosa's Tailoring. Rosa was always professional, responsive, and extremely flexible. In addition, she was able to make last minute alterations after my couple decided to continue with their wedding after postponing due to COVID. She also made custom masks for the bride and MOB.

As a wedding planner, I will continue recommending Rosa's Customized Tailoring to my couples!
L
Lauren Sent on 11/16/2021
4.8 out of 5 rating

High quality work

Rosa was wonderful to work with. She was recommended by BHLDN, as that's where I got my wedding dress from. We scheduled 3-4 fittings total, and she was highly accommodating with time changes and constraints. She even let me come in during off hours if I needed! Her work is impeccable - you couldn't tell the dress was touched at all - that's how keen to detail she is. I had cups replaced, straps shortened, lace adjusted, and a train re-constructed. it looked like it was made for me by the end of it. So worth it!
B
Amy Sent on 08/18/2015
2.3 out of 5 rating
Do not go here for alterations. Poor communication, received my dress back soiled, questionable business practices.
M
Meredith Sent on 09/25/2018
1.4 out of 5 rating
Rosa was borderline rude and short with every bride she came in contact with, whether in her shop or on the phone. We didn't discuss pricing extensively but she did let me know that the bead removal in one area would be $100-200, which I thought was a little steep but I said okay. The rest of the alterations were very simple—pulling the straps up slightly, trimming off the excess at the bottom and taking the cups out so I assumed the total cost would be around $300-350. I had my final fitting about a week and a half before my wedding and everything was great—the length was perfect, the cups were out and the straps fit well. I went to pay her with a credit card and she started acting very strange and asked which alterations she had made on my dress as she hadn't written anything down to document the process. I told her what she had done and she proceeded on getting mad at me for not making her keep track of the alterations and for not discussing the price beforehand. She then said it would be $500 which I thought was pretty expensive (the dress itself was $1000) and that she would only accept cash. She had never told me about any cash-only policy, which makes me wonder about her business practices, and I didn't have that much cash on my at that time so I questioned her about it. I feel as though she pulled the price out of nowhere and then demanded cash.

I came back the following week, $500 cash in hand and got my dress, assuming everything was fine. It was my fault for not trying on the dress one more time before the actual wedding but I assumed that the dress would be exactly the same as it had been in the final fitting. So I went to put the dress on before my ceremony only to find out that the cups had been sewn back in, which is not at all what I wanted. They made my chest look very large/pointy when I wanted a natural look. It was not at all how I wanted to look on my wedding day. Avoid at all costs!
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