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Dependable Cleaners is a wedding gown cleaning and preservation service located in Boston, Massachusetts. As a member of the Association of Wedding Gown Specialists, the family-owned company has decades of experience ensuring that wedding dresses look flawless before, during, and after wedding events. The company offers detail-oriented wedding gown care with stores in several locations, including Boston, Braintree, Brookline, Cohasset, Dorchester, East Milton, Hanover, Hingham, North Weymouth, Scituate, South Quincy, West Quincy, Watertown, and Wollaston. The team also offers a luxury garment care service, Style by Dependable, where expert artisans hand-clean and restore designer, couture, and high-end garments.

Services Offered

Dependable Cleaners offers both in-store and on-site bridal dress care and can travel to homes or venues to provide wedding gown preparation, stain removal, or last-minute tailoring services. Free consultations and inspections are offered to search for damaged threads, loose beading, or staining under a blacklight. Each gown is hand-treated with an anti-sugar stain treatment and cleaned individually. After wedding events, gowns can be pressed and packaged with care to protect and be ready for future generations. Alteration service is also provided to repair tears and snags, replace zippers and buttons, and ensure a perfect fit.

Only a MuseumCare™ wedding gown preservation is true protection for your wedding or family gown and for you. Look for the Association of Wedding Gown Specialists name, and look for their logo!

Their written international preservation guarantee is backed by their Certified Wedding Gown Specialists™ of the Association of Wedding Gown Specialists, who are represented in more than 500 cities around the world.

Return your wedding or family gown to any participating Certified Wedding Gown Specialist™ who will inspect and press your gown at no charge. Improper handling of the wedding or family gown without the supervision of a Certified Wedding Gown Specialist™ may cause damage and compromise the true preservation of your wedding gown.

Association of Wedding Gown Specialists established a ReforestationFund™ and will help provide support to the Arbor Day Foundation, the perfect partner to help make a positive impact in nature and celebrate your wedding gown preservation, to plant a tree for every wedding gown our members preserve. Founded in 1972, the Arbor Day Foundation is the world’s largest member nonprofit dedicated to planting trees. Together with their members, partners, and programs, they have helped plant more than 500 million trees in neighborhoods, communities, cities, and forests throughout the world.

FAQ

What are your price ranges for full-priced wedding gowns?

Under $500

What are your price ranges for full-priced suits and tuxedos?

Under $200

How do you price dress alterations?

By Piece

Who do you provide services for?

Bride
Bridesmaids
Father of the Bride
Father of the Groom
Flower Girls
Groom
Groomsmen
Mother of the Bride
Mother of the Groom
Ring Bearers

Which of the following services do you provide?

Alterations
Cleaning
Preservation
Trunk Shows

Which of the following items do you offer?

Bridal Belts
Garters
Plus Size Gowns
Sample Gowns
Shoes
Veils

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?

Weekly

What is your return policy?

Final Sales

Still have questions?

Reach out about anything you didn't see answered here—no question is too small!

Wedding couple

Reviews of Dependable Cleaners

Mary
Mary Sent on 06/28/2020
5 out of 5 rating

Great job with Cleaning & Preserving my Wedding Dress

Dependable Cleaners in Milton did a nice job cleaning and preserving my wedding gown. I appreciated the detail and care they took walking me through the process and getting to view the gown before it was boxed. I wasn't able to pick up the gown for awhile due to COVID-19, but it was kept safe. Thank you for the great work!
M
Michael Sent on 08/23/2019
5 out of 5 rating

Not just for wedding dress

We have a Christening gown that is over 100 years old and was made from parts of my wife's grandmother's wedding dress. My wife and her sisters were Christened in it as were our sons and most recently our new grand daughter. After the ceremony, we went to Dependable Cleaners because there we some spots and stains. They very professionally repair the damaged areas and removed all stains and then packaged the gown for safe storage. A great team to work with and a great services. The gown in now back to flawless condition.
Brittany
Brittany Sent on 07/20/2019
5 out of 5 rating

Unbelievable dress restoration and redesign!

Ling is a miracle worker. Since I was a little girl I always knew I wanted to wear my mother’s gown for my wedding and Ling made it happen. The original dress was a custom design made in the 80's and while it was beautiful, it needed extensive work to be updated for today’s style. Among the many changes, Ling took out volume from the skirt, removed a large bow from the back, redesigned the bustle, removed the puffy shoulders and completely rebuilt the sleeves. She also made the sleeves removable so I could have a different option for the reception. I can’t imagine the hours she spent on it, but she truly made my dreams come true!
E
Eileen Sent on 05/01/2018
5 out of 5 rating
Staff was extremely helpful throughout the process and very forthcoming to many questions about the cleaning process. Very with the service, presentation and professionalism
L
Lauren Sent on 08/25/2017
5 out of 5 rating
I took my wedding gown, belt and veil to Dependable Cleaners to be preserved and am very happy with the result. I like the way everything looks in the chest. They were very helpful answering my questions and also gave me instructions for caring for my gown going forward. The price was affordable too! I recommend Dependable Cleaners if you're looking to have your wedding dress preserved!
U
User2431852 Sent on 06/25/2017
5 out of 5 rating
Nina and her team did a wonderful job pressing my gown before the wedding as well as cleaning and preserving it after. I would highly recommend.
T
Tracey Sent on 02/12/2017
5 out of 5 rating
One of the best decisions I made leading up to my wedding was contacting Dependable Cleaners and working with Elton on the restoration of my wedding dress. I desperately wanted to wear my grandmother’s wedding dress that was hand sewn for her in the early 1950’s and was then worn by my aunt in the 1970’s and my mother in the 1980’s. As you would expect the dress had yellowed over the years, and also had 30 year old stains from the last time it was worn. I was incredibly nervous about bringing this family heirloom to be cleaned since one wrong move could ruin the delicate lace. When I met with Elton he assured me that before he did anything on the dress he would test out the fabric and call me with his recommendations. After speaking with him I felt confident that he would be able to keep the dress intact while getting it restored and the results were incredible! The dress was almost like new and looked absolutely amazing. I am forever grateful to Elton for making my dream of wearing my grandmother’s wedding dress come true. Thank you, Elton!
H
Hannah Sent on 02/05/2016
5 out of 5 rating
Elton and his team were incredible! They took my sample wedding dress from Vows and made it look absolutely beautiful! Can't wait to wear it for my wedding in September!!
U
User2396887 Sent on 10/28/2015
5 out of 5 rating
After my daughter's wedding, I searched the Internet for cleaning/restoration/preservation services and came across Dependable Cleaners in Hingham. My daughter's wedding gown clearly showed the signs that it enjoyed a great time on wedding day! The online video that wedding gown specialist Elton posted on the website convinced me that Dependable Cleaners was the right choice.
I was assured that my daughter's beautiful gown would receive meticulous attention and care that would restore it to its original beauty and preserve it for the future.
From the moment I entered the Hingham shop, Kerri and Amy put me at ease entrusting the care of such an important garment to Elton's capable hands. Dependable performed the services promptly and emailed me when the gown was ready to be picked up. I would not hesitate to recommend Dependable Cleaners for any cleaning, restoration, and preservation needs. They were fantastic!!
E
Emily Sent on 12/05/2014
5 out of 5 rating
Ling at Dependable Cleaners was a veritable tailoring wizard. I bought a size 12 dress at Brides Against Breast Cancer, and by my first fitting, was down to a size 6. At the end of all the fittings, Ling ended up taking in the dress 4 sizes, and it still looked incredibly beautiful, like it had been made in that size. I recommended her to several friends, and she ended up doing my husband's vest and my maid of honor's dress as well. I will definitely go back to Ling with any tailoring needs in the future!!
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Awards

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Professional Network & Endorsements

Seams Couture Seams Couture Wedding Dresses

When my Couture Clients ask me what to do with the gown when the wedding is over, I always send them to Dependable Cleaners. They are the Top Professional Cleaning and Preservation Service in the Boston Area.

DJ Raffi Music & Lighting Productions DJ Raffi Music & Lighting Productions Wedding DJs

If you want it done right the first time around, there's no better place to go for your gown preservation and restorations! Good people.

Wedding Tresses Wedding Tresses Wedding Hair & Makeup

The care and admiration the staff at Dependable cleaners has for wedding gowns and their owners, the bride, is visible at each step in the process of cleaning and preserving. When one of our brides really wants to preserve her gown in a way that will make it a viable option for her daughter 25-30 years in the future, I recommend she put her trust in Ken Grippi and the Dependable cleaners team. Time and again I receive a quick note letting me know how well they and their treasured gown was treated and how relieved they are to have made the choice of Dependable Cleaners.

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