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About

On WeddingWire since 2008

Dependable Cleaners is a wedding gown cleaning and preservation service located in Boston, Massachusetts. As a member of the Association of Wedding Gown Specialists, the family-owned company has decades of experience ensuring that wedding dresses look flawless before, during, and after wedding events. The company offers detail-oriented wedding gown care with stores in several locations, including Boston, Braintree, Brookline, Cohasset, Dorchester, East Milton, Hanover, Hingham, North Weymouth, Scituate, South Quincy, West Quincy, Watertown, and Wollaston. The team also offers a luxury garment care service, Style by Dependable, where expert artisans handclean and restore designer, couture, and high-end garments.

Services Offered
Dependable Cleaners offers both in-store and on-site bridal dress care, able to travel to homes or venues to provide wedding gown preparation, stain removal, or last-minute tailoring services. Free consultations and inspections are offered to search for damaged threads, loose beading, or staining under a blacklight. Each gown is hand-treated with an anti-sugar stain treatment and cleaned individually. After wedding events, gowns can be pressed and packaged with care, so that it is protected and ready for future generations. Alteration service is also provided to repair tears and snags, replace zippers and buttons, and ensure a perfect fit.

  • Woman-owned

Frequently asked questions

What are your price ranges for full-priced wedding gowns?

Under $500

What are your price ranges for full-priced suits and tuxedos?

Under $200

Who do you provide services for?

Bride
Bridesmaids
Father of the Bride
Father of the Groom
Flower Girls
Groom
Groomsmen
Mother of the Bride
Mother of the Groom
Ring Bearers

Which of the following services do you provide?

Alterations
Cleaning
Preservation
Trunk Shows

Which of the following items do you offer?

Bridal Belts
Garters
Plus Size Gowns
Sample Gowns
Shoes
Veils

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?

Weekly
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Any other questions?

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4.7 out of 5 rating
18 Reviews
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
94% Recommended by couples
K
Katherine Sent on 11/13/2013
5 out of 5 rating
They were wonderful! I brought my mother in laws wedding dress (which was my wedding dress as well) to dependable cleaners to have it pressed for the big day. they did such an amazing job! not only was it pressed perfectly, but they somehow managed to brighten the wedding dress (the dress like antique colored not crisp white) and fix some of the lace appliqués that were coming off. For this additional work, they didn't even charge me! Cant remember the exact amount that I ended up paying but I believe that it was around $60 which is a steal. the staff there was so friendly as well. I would go back there in a heartbeat and would recommend their services to anyone!
Mary
Mary M. Sent on 06/28/2020
5 out of 5 rating

Great job with Cleaning & Preserving my Wedding Dress

Dependable Cleaners in Milton did a nice job cleaning and preserving my wedding gown. I appreciated the detail and care they took walking me through the process and getting to view the gown before it was boxed. I wasn't able to pick up the gown for awhile due to COVID-19, but it was kept safe. Thank you for the great work!
Brittany
Brittany M. Sent on 07/20/2019
5 out of 5 rating

Unbelievable dress restoration and redesign!

Ling is a miracle worker. Since I was a little girl I always knew I wanted to wear my mother’s gown for my wedding and Ling made it happen. The original dress was a custom design made in the 80's and while it was beautiful, it needed extensive work to be updated for today’s style. Among the many changes, Ling took out volume from the skirt, removed a large bow from the back, redesigned the bustle, removed the puffy shoulders and completely rebuilt the sleeves. She also made the sleeves removable so I could have a different option for the reception. I can’t imagine the hours she spent on it, but she truly made my dreams come true!
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Awards

18

Professional Network & Endorsements

3 Endorsements
Seams Couture Seams Couture Wedding Dresses

When my Couture Clients ask me what to do with the gown when the wedding is over, I always send them to Dependable Cleaners. They are the Top Professional Cleaning and Preservation Service in the Boston Area.

DJ Raffi Music & Lighting Productions DJ Raffi Music & Lighting Productions Wedding DJs

If you want it done right the first time around, there's no better place to go for your gown preservation and restorations! Good people.

Wedding Tresses Wedding Tresses Wedding Hair & Makeup

The care and admiration the staff at Dependable cleaners has for wedding gowns and their owners, the bride, is visible at each step in the process of cleaning and preserving. When one of our brides really wants to preserve her gown in a way that will make it a viable option for her daughter 25-30 years in the future, I recommend she put her trust in Ken Grippi and the Dependable cleaners team. Time and again I receive a quick note letting me know how well they and their treasured gown was treated and how relieved they are to have made the choice of Dependable Cleaners.

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