Richelle's Hair Design's main focus is to provide great customer service, and quality healthy hair care services to clients of all hair types. Richelle wants everyone that steps into her salon to feel as though they "Walked in as guest, but Leave as Friends". She is known as the "Hair Whisperer" for her ability for turning the "impossible" into the "possible". Her specialty is growing and maintaining healthy hair, whether it’s Chemically processed with color, in extensions, or in its natural texture. Richelle has been doing and wearing natural hairstyles years before it became "popular". Clients love her " very real" personality and her honesty about what will or will not work. As she always tells her clients "that is my name going out the door on your head". She does not sell product brands, but results. So she takes all her work seriously.
Services vary from thermal straightening, Keratin (smoothing) treatments, blow outs, natural hair, highlights, hair extensions (tape,braid-less, micro links, Microlinks extensions, beaded weft, sew ins, weaves, strand by strand, keratin fusion bond, etc), installing, cutting and styling wigs, hair loss, hair color, perms/permanent waves, haircuts, relaxers, hair treatments, Bridal and Special Occasion up dos, and much more. Questions and Concerns are always welcomed.
Consultations are recommended so that you can meet with your future stylist and to discuss the best options that are available for the desired look and discuss all salon policies. Consultations are strongly recommended for Color and Extension Services in order to receive the best results. Long waits or double booking are not allowed because client's time is valuable. Customer Loyalty and Referral promotions are available once you become a client.
Pre-booked appointments that are scheduled immediately after every visit, before leaving the salon, are reward with a percentage off the total bill .
(if the prebooked appointment is rescheduled or cancelled the reward is voided)
All appointments should receive a confirmation either via text, email or both. 24 hours notice is required for cancellations and reschedules. If less than 24 hours 50% of that appointment will be added to your next bill. Repeated cancellations and reschedules even if within the 24 hours will result in needing a non refundable deposit for every appointment in order to schedule in the future. There is a $15 late fee for appointments after 15 minutes late ....after 30 minutes clients must reschedule and will be charged 50% of the bill for that day.
No Shows are not accepted and will no longer be a client
Online scheduling is available, but a $25 nonrefundable deposit is required to guarantee an appointment and will be applied to the total cost of the total bill. No appointment is guaranteed until deposit is paid. If a client cancels, reschedules or no-shows all deposits are voided. This protects the stylist as well as the client to ensure that everything runs smoothly with scheduling.
Due to limited spacing, children and extra guests are only allowed in the salon if receiving services
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Richelle's hair designs is strict with no double booking and no waiting. When you schedule an appointment it is your time. I am happy to endorse her.