ParadiseWeddings.com

After such an incredible wedding week last week, my wife and I have to give a massive shout-out to the team at Paradise Weddings. Coordinating travel for ourselves and all of our guests would have been a nightmare, but they handled everything from room bookings to airport shuttles with so much care. It made such a difference our family and friends had all the help they needed to smoothly get to our wedding hotel.

The early stages was a piece of cake thanks to Karla del Castillo and Ryan Crane. They really helped us navigate those first big steps with our initial bookings and contracts, which can be pretty overwhelming.

Once we picked to work with Paradise weddings - which was a year before the wedding, immediately we had an amazing support system:

Virginia Ortiz (Vicky): Our dedicated travel agent and Travel Coordinator. She was always there for any questions we had, or our family had. Vicky would check in weekly even just for updates if there wasn't anything going on. There was never any stupid questions Vicky was happy to answer or find an answer ASAP. Vicky became our friend with how much she put into our wedding, it felt so special that someone we didn't know prior to hiring PD actually cared so much about our big day!

Miguel Suarez: Another wonderful Travel Coordinator who was always so responsive in his emails when Vicky was out.

Vianney Castillo: Thank you for all the help with the flight details and reservations! it really took the pressure off us!

Karla Palacios: A huge thank you for handling the guest upgrades and making sure everyone’s transportation was perfectly arranged.

If you’re planning a destination wedding and want a team that knows what there doing and actually cares about your guests' experience as much as you do, we can’t recommend Paradise Weddings enough. They made the everything that's difficult about planning a wedding feel like a breeze!

Where do I even begin. Working with Whitney as our wedding specialist and André as our travel coordinator surpassed every expectation. I must admit that my fiancé and I were not easy customers. At first were one of the couples affected by the Villa La Joya shutdown, which meant that we needed to find a new resort almost a year after signing our initial contract with a resort that Whitney helped us to secure originally. Then, due to a family situation, we had to cancel our wedding in Mexico altogether and needed assistance from Whitney and the team to provide refunds to our guests who had already made their bookings. Through every step, Whitney and André treated us with compassion, understanding, and a determination to help. It truly felt like they were in our corner through the many changes. I also have to say that the selection of resorts Whitney provided was phenomenal - we had originally settled on The Fives with her help and it checked every box. It was within our desired price range, a beautiful and clean resort, had great rainforest vibes, a beautiful beach, and great food. We were so excited to have our guests stay there! While we are sad about our change of plans, we pivot with a special place in our hearts for Whitney and André and an amazing impression of Paradise Weddings. If you want to work with a team that has your best interest in mind, delivers high quality recommendations, negotiates on your behalf, and stands in your corner if things don't go as planned (which is perhaps the most telling sign of a company that puts their customers first) - Paradise Weddings is the travel partner for you!

I cannot recommend Paradise Weddings highly enough! From the very beginning they made the entire process so simple and enjoyable. Lucie helped us find the perfect resort that matched the vibe we were going for and checked each of our boxes, introduced us to the wonderful resort planning team, and was an absolute pleasure to work with. She was incredibly patient and kind, walked us through the process, and was very responsive answering any and every question we had. Once we locked in on our resort and finalized the room block, the rest of the Paradise Wedding team went above and beyond to help us coordinate with our guests and the resort. Vicky, Misael, and their wonderful team were on top of every inquiry and helped us adjust our rooms to meet every guest’s needs. They also kept us fully updated throughout the entire process and removed all of the guesswork from what would have otherwise been a very overwhelming experience. We couldn’t be happier with the way everything came together and are truly grateful for them all!

I'm taking great care to write this review because I want it to be genuinely helpful for any couple considering a destination wedding. When my husband and I decided to have a destination wedding in the Cancun area, we quickly found ourselves overwhelmed. There were so many resorts to choose from that the research process alone felt like a full-time job. That's when we stumbled across Paradise Weddings online and decided to reach out for guidance, and it was one of the best decisions we made.

From day one, Paradise Weddings was incredible. Our first Zoom meeting was with Lucie, who came prepared with pointed, thoughtful questions about the type of celebration we envisioned, the size of our group, and what mattered most to us. We had five events to plan! One of our challenges was finding a property that was affordable for a range of guests, while still offering clean, fresh, well-maintained accommodations that represented genuine value. We wanted to choose a place for the discerning traveler and equally for the guest who is saving up to make this a truly memorable trip. Lucie hit that mark.

Drawing on her deep, firsthand knowledge of the properties in the area, she narrowed the field and recommended three or four resorts that fit our vision perfectly. We then flew down ourselves to tour them and what we found was exactly what she had described. Her recommendation ultimately led us to The Fives Hotel and Residences, a property we never would have discovered on our own and one that turned out to be absolutely perfect for us. And here is something worth knowing: Paradise Weddings is paid directly by the resort you choose. Their expertise, guidance, and support cost us nothing out of pocket.

Once we decided to move forward with The Fives, Carolina was assigned to us and became an integral part of the entire planning process. Managing bookings and logistics for nearly 100 guests is no small task, and she made it feel seamless. She created a dedicated portal for our guests, handled all room bookings, arranged transportation, and set up excursion options for anyone who wanted to explore beyond the property. Carolina was not just a booking coordinator; she was a key player in making our destination wedding a true success.

What made the process especially smooth was the clearly strong working relationship between Paradise Weddings and The Fives. Special booking requests from our guests were handled seamlessly, and whenever any issue arose with the resort, Paradise Weddings would reach out directly and things were resolved instantly. That partnership meant so much to us throughout the entire journey.

A heartfelt shout-out goes to Lucie and Carolina. From the very first Zoom call to the final details, they were with us every step of the way. Their genuine interest and personal investment in making our wedding an absolute success never wavered. Highly professional but with genuine heart, and that combination meant so much to us.

We could not have done this without Paradise Weddings. The communication was wonderful from start to finish, and every interaction left us feeling supported and confident. If you are starting your destination wedding journey, reach out to Paradise Weddings first. We would use them again and again without hesitation. Paradise Weddings and The Fives Hotel and Residences together were a winning hand, and every single one of our guests said it was the most relaxing, fun, and meaningful wedding they had ever attended. That says it all.

When we first decided to look into the destination wedding, we were overwhelmed by all the different options and agencies we found online. We came across paradise weddings, and set up an initial call. We worked with several team members at different stages of the planning process. The first team member to contact us was Paulina O. She took the time to get to know us an hour vision for the wedding. We were primarily looking for an all-inclusive resort with a chapel for a Catholic ceremony. After the initial presentation, Paulina helped us set up a “love at first sight“ visit at Dreams Tulum Resort and Spa. Whenever the resort took more than a couple days to respond, the paradise team would follow up – they basically facilitated communication throughout the entire process. They also helped manage transportation for us and our guests. Highly recommend!!

Planning our wedding with Paradise Weddings over the past year has been such an incredible experience that it almost feels bittersweet now that the planning is over. Elizabeth, Vicky, Ernesto, and the entire team truly became like family to us throughout this process.

From the beginning, they provided us with so many thoughtful options until we found the perfect location for our wedding. They patiently handled every question and concern from our large families and group of friends, and worked closely with the resort to make sure everyone was on the same page every step of the way.

They are truly the dream team. Their organization, communication, and support took so much pressure off of us and made the entire process feel smooth and enjoyable. Because of them, we were able to have the most stress-free and magical wedding weekend we could have imagined.

We’re honestly going to miss chatting with them, but we’re so grateful for everything they did to make our wedding so special. We couldn’t recommend Paradise Weddings more highly!

Paradise weddings made our dream wedding possible. They were very good at taking what we were looking for in a wedding and returning a list of potential resorts, setting up conversations, and recommending the best possible resort for us. After we signed the wedding contract, the entire staff made the room block process so easy and worked with our guests to get everyone booked.

We highly recommend Paradise Weddings to anyone planning a wedding!

I had the best experience booking my Riviera Maya wedding through Paradise Weddings. They made the process as smooth as possible and really tried to make my dream wedding come true. Btw, it really is true that they don’t charge anything for their services! I LOVED working with my wedding specialist, Karla, and my travel coordinator, Aline. They really took care of everything from start to finish! Once guest started arriving, of course logistics issues happened, but Aline made sure to fix everything quickly so I wouldn’t have to worry about it or have to lift a finger. Aline even helped me book a tour to Chichen Itza for all my guests and got me amazing deals! Seriously she was the best! My wedding was truly magical, everything I dreamed of, great prices, and a great wedding planning team. Thanks so much Aline, Emilio, Karla, and the rest of the team!

Working with our travel coordinator, Vicky, was truly one of the best decisions we made during our wedding planning process. Vicky was absolutely amazing from start to finish. Vicky’s communication was outstanding. Vicky kept in constant contact with me and was equally attentive and responsive to all of our guests. No question was too small, and Vicky always made everyone feel taken care of.

Vicky was incredibly accommodating throughout the entire process. Whether it was special requests, travel changes, or last minute details, Vicky handled everything with professionalism and efficiency. Vicky’s responsiveness to emails was especially impressive, I never had to follow up or wonder when I’d hear back. Vicky was always prompt, clear, and thorough in responses.

Planning a wedding comes with so many moving parts, and having Vicky manage the travel coordination lifted such a huge weight off my shoulders. Vicky truly was a valuable part of our wedding planning team, and I honestly don’t know what we would have done without Vicky. I’m so grateful for Vicky’s dedication, organization, and support in making our wedding experience seamless for both us and our guests.

I would highly recommend Vicky to anyone planning a wedding or event, Vicky goes above and beyond in every way! 🤗🤗🤍

We worked with Paradise Weddings for our destination wedding travel bookings, and I can’t say enough good things about them. They were consistently friendly, approachable, knowledgeable, and genuinely easy to work with. What stood out most was how steady they were — whether it was follow-ups, quick answers to questions, or helping with last-minute accommodations, their team helped our guests feel at ease throughout the process.

For our wedding, we worked closely with Dana, Isabel, and Mitzi, and each of them was wonderful.

Dana helped me figure out which resort to choose in the first place. I interviewed multiple travel companies when I started planning, and Dana was by far the most prepared. She put real care into understanding what mattered to us and came with thoughtful, well-researched options. That early experience told me immediately we were in great hands — and she continued to be attentive and knowledgeable throughout.

Isabel handled many of our guest bookings and was truly exceptional. So many of our family members commented on how lovely she was to talk to, how patient she was, and how confident she made them feel. She also went above and beyond for me personally since I was coming from another country — she helped me access items I needed and even made multiple trips to the resort ahead of time to drop things off.

Mitzi was also incredibly friendly and helpful, and she made the overall experience smooth and stress-free.

They were flexible with timelines, encouraging when things got hectic, and they treated our guests with so much care. I would 100% recommend Paradise Weddings to any couple planning a destination wedding.