Excellent in all respects. Wendy and Joe are great to work with. They really want to find something that you're happy with, and they aren't just looking to sell you the most expensive thing in the display case. I got the engagement ring, our wedding bands, as well as a pair of earrings from them. Some were custom designs - they were executed perfectly. Very quick timing-wise. Good deal price-wise. Would recommend them to anyone looking for any sort of jewelry!