Liz Moore Destination Weddings

We’re so happy we decided to trust Cassie from Liz Moore Weddings with our hotel block booking for our destination wedding in Mexico! While we had already chosen our venue, we needed help finding the right accommodations for our group and Cassie found us the perfect fit.

We were looking for a resort that offered both adults-only and family-friendly sections, along with plenty of vegan dining options since my husband and I are both vegan. Cassie listened to all our requests and came back with multiple great options. Once we chose TRS Yucatan/Grand Palladium, she made the entire booking process incredibly easy for us and all our guests. She even took the time to go into our wedding website and personally input all the necessary information, which I really appreciated.

Our guests had no issues making their reservations, and the resort exceeded all our expectations. It was absolutely beautiful. The concessions we received through Liz Moore’s block booking were an added bonus, and Cassie’s responsiveness and attention to detail throughout the process made everything feel seamless. To all brides I would just say remember to be patient and trust the process!

We highly recommend working with Liz Moore Weddings, especially if you're planning a destination wedding and need accommodations for a larger group. Thanks again Cassie, you are a gem and amazing!

We worked with Janel to plan our destination wedding in Cancun! She was very responsive, knowledgeable, and professional. We communicated many times through email/text, but it was as if she knew when we needed to talk on the phone! She was always there for us throughout the whole process. The resort she recommended was nothing short of amazing! We had a few concerns around reservations at the resort and Janel worked to rectify this as quickly as possible. Janel has a lot of knowledge around the resorts, Mexico, the vendors at the resort, etc. My husband and I couldn't have done this without her. When we did have a small concern related to lack of communication from the resort, not only did Janel work to find out the issue, but Liz was also involved. We felt like we had the whole company taking care of us...a great feeling when you are planning a wedding so far away! Thank you to Janel & Liz More Weddings for helping our vision for our wedding become a beautiful reality! We are so grateful! Benoit & Clorinda Drolet

At the recommendation of a Finest Punta Cana Brides Facebook Group, I reached out to Liz Moore Weddings (https://www.lizmooredestinationweddings.com/) and worked with Travel Coordinator: Delia Cruz (I have linked her info below). Delia worked basically as a liaison between myself and the hotel. She was extremely knowledgeable and well versed in the workings of the Finest Punta Cana and was able to guide me through this entire process. I honestly can’t imagine trying to organize everything just with the hotel alone given that communication with them can be very slow. Delia provided me with all of the contracts, booking promo codes and even a sample Wedding Website through “The Knot”. I had already begun building one with Zola but the information was super useful! Working with Delia is free of charge as I believe she is paid by the hotel - don’t quote me on that. I highly recommend her or any other travel agent/coordinator familiar with the Finest/Excellence collection and booking destination weddings as a whole.

Delia was ESPECIALLY helpful when my promo code stopped working a couple of times. Around Christmas and again at the end of January a couple of my guests reached out to me to let me know that they were trying to book rooms and that the promo code was “invalid”. I reached out to Delia and she had it fixed within 24 hours!

As you may or may not be aware, the promo code allows your guests to book their room for your wedding with only a $1 deposit. Their room is then charged 30-45 days prior to their arrival. Delia advised that calling the hotel and having them “charge” all of the rooms while you are on the phone with them is WISE for a couple of reasons:

Many times people book their rooms well in advance using credit cards that may no longer be in service or expired.
If these cards are not active or cards are declined, the resort will only hold room reservations for 48 hours. Automated messages are sent to these guests however, Delia advised that many times the emails get sent to spam and guests are not alerted that their payment was received until they receive an email informing them that their room was canceled, at this point, your promo code has expired and it’s too late for them to rebook with the discount.

I called 35 days prior to our wedding and had them run everyone’s credit card while they were on the phone with me (this took 5 minutes), the service team member then was able to tell me that 5 of my guests’ cards had been declined. We were then able to reach out to those guests and let them know they needed to go in and change their billing information within the next 48 hours.

We had such an amazing experience working with Jessica Pong at Liz Moore while planning our destination wedding in Punta Cana. From start to finish, Jessica was incredibly helpful, organized, and responsive.

She took the time to answer all of our questions (and we had a lot!), always making sure we felt confident and informed throughout the entire process. One of the things we appreciated most was how she assisted our guests with their bookings, she made everything seamless and stress-free for everyone attending.

Jessica also acted as a great line of communication between us and the hotel coordinators, which made a huge difference. Having someone advocate for us and keep everything on track really helped the planning process run smoothly.

We truly couldn’t have done it without her. Highly recommend Jessica to anyone planning a destination wedding!

Janel was recommended by one of my friends who had a destination wedding and had Janel as a travel agent.

I had emailed Janel very early on. A good 2 years or so before getting married. She was responsive and very patient with all my questions and trying to decide on what to do.

I would highly recommend Janel to anyone looking to have a destination wedding!!

Cristina was wonderful and super helpful through our entire process! She was truly the best communication between us and the hotel and made sure the our process was smooth! Without her I would have been very stressed regarding communication with the report.

We couldn’t have asked for a better experience with Liz Moore Destination Weddings. From start to finish, our coordinator Lyssa kept me calm, collected, and truly supported through every high and low. She was incredibly consistent, thoughtful, and efficient, always showing up with answers and going above and beyond to add value at every stage of the process. Liz also jumped in promptly whenever we needed extra support with the venue which was amazing.

Planning a wedding from afar can be overwhelming, but they were so kind and made it feel manageable. I always felt like I was in good hands and would wholeheartedly recommend them to anyone planning a destination wedding!

Working with Cristina was a dream. Once we decided to have a destination wedding I was immediately filled with anxious thoughts about how to organize it all and where we should choose without ever having visited the location. I happened to find Cristina on TikTok and I messaged her and I felt instantly comfortable.
I explained my vision to her and she began sending me venues and hotels that matched what we were looking for based on our budget and the quality we desired.
We wanted a location that was great for adults and children and close to the airport. We chose Moon Palace Cancun. Cristina went above and beyond to calm any concerns me or my guests had leading up to our travels, she was so responsive and most of all patient. She made sure that we had the best deals, pricing and took care of any refunds or change of plans that were required from the guests. I feel blessed to have found her and would highly recommend her. Our wedding was more than my expectations, went totally smooth and I have Cristina to thank for that !

We had the absolute pleasure of working with Janel Ascher for our wedding, and she truly did not disappoint! From the very beginning, we weren’t even set on a destination or a date, and she was unbelievably patient as we worked through all the options. It took us a few months to finally make a decision, and at no point did we ever feel pressured or rushed. She was consistently kind, understanding, and supportive — never once showing frustration.

Whenever we had questions (and we had a lot!), Janel provided thoughtful input and guidance that helped us feel confident in every choice we made. She was incredibly responsive and always got back to us right away — even on weekends — which meant so much during such an important planning process.

Her professionalism, knowledge, and genuine care made the entire experience smooth and enjoyable. We highly recommend Liz Moore Destination Weddings and especially using Janel as your travel agent. You will not be disappointed!

We worked with Cristina to plan my wedding. She was great to work with, super responsive and helpful. She helped me find the best rates and the resort that best suited my needs. She went above and beyond and even helped me with the wedding website and info I needed to give my guests