Liz Moore Destination Weddings Reviews

Reviews
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Quality of service 5 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards




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Featured
Arianne Sent on 04/12/20255 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Thank you so much Cassie!
We’re so happy we decided to trust Cassie from Liz Moore Weddings with our hotel block booking for our destination wedding in Mexico! While we had already chosen our venue, we needed help finding the right accommodations for our group and Cassie found us the perfect fit.
We were looking for a resort that offered both adults-only and family-friendly sections, along with plenty of vegan dining options since my husband and I are both vegan. Cassie listened to all our requests and came back with multiple great options. Once we chose TRS Yucatan/Grand Palladium, she made the entire booking process incredibly easy for us and all our guests. She even took the time to go into our wedding website and personally input all the necessary information, which I really appreciated.
Our guests had no issues making their reservations, and the resort exceeded all our expectations. It was absolutely beautiful. The concessions we received through Liz Moore’s block booking were an added bonus, and Cassie’s responsiveness and attention to detail throughout the process made everything feel seamless. To all brides I would just say remember to be patient and trust the process!
We highly recommend working with Liz Moore Weddings, especially if you're planning a destination wedding and need accommodations for a larger group. Thanks again Cassie, you are a gem and amazing!We’re so happy we decided to trust Cassie from Liz Moore Weddings with our hotel block booking for our destination wedding in Mexico! While we had already chosen our venue, we needed help finding the right accommodations for our group and Cassie found us the perfect fit.
We were looking for a resort that offered both adults-only and family-friendly sections, along with plenty of vegan dining options since my husband and I are both vegan. Cassie listened to all our requests and came back with multiple great options. Once we chose TRS Yucatan/Grand Palladium, she made the entire booking process incredibly easy for us and all our guests. She even took the time to go into our wedding website and personally input all the necessary information, which I really appreciated.
Our guests had no issues making their reservations, and the resort exceeded all our expectations. It was absolutely beautiful. The concessions we received through Liz Moore’s block booking were an added bonus, and Cassie’s responsiveness and attention to detail throughout the process made everything feel seamless. To all brides I would just say remember to be patient and trust the process!
We highly recommend working with Liz Moore Weddings, especially if you're planning a destination wedding and need accommodations for a larger group. Thanks again Cassie, you are a gem and amazing!Liz Moore Destination Weddings's reply:
Hi Arianne, Thank you so much for writing this lovely review of Cassie's destination wedding travel help. I'm happy you both, along with your guests, enjoyed TRS and Palladium Costa Mujeres. I do love that resort for all its fantastic food and amenities, and I am thrilled you all experienced once-in-a-lifetime wedding memories there. On behalf of Cassie and myself we with you all the best in your future lives together! Liz Moore -
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Jessica Sent on 05/07/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Cristina Campagna is the best!
She was very knowledgeable about all the resorts and provided the pros and cons of each. I could not be more happy with the resort that we selected. Myself and my guests all loved it that I don't think we can go back to any other resort. We stayed at the Grand Palladium Costa Mujeres and TRS Coral.She was very knowledgeable about all the resorts and provided the pros and cons of each. I could not be more happy with the resort that we selected. Myself and my guests all loved it that I don't think we can go back to any other resort. We stayed at the Grand Palladium Costa Mujeres and TRS Coral.Liz Moore Destination Weddings's reply:
Hi Jessica,
Thank you for writing this fantastic review of Cristina's wedding travel services. I'm also really glad you enjoyed a wonderful experience at Palladium Costa Mujers and TRS Coral. We love those resorts for wedding groups and thrilled that you did as well! All the best and I'll be sure to update Cristina on this lovely review! Liz Moore -
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Isabelle Sent on 04/28/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fantastic time at Playa del Carmen @ La Perla Paradisus
Courtney was extremely helpful and we really appreciated her guidance and expertise. So happy with our stay! We were joining friends who were getting married at Playa del Carmen and we loved our stay!Courtney was extremely helpful and we really appreciated her guidance and expertise. So happy with our stay! We were joining friends who were getting married at Playa del Carmen and we loved our stay!Liz Moore Destination Weddings's reply:
Hi Isabelle,
Thank you so much for taking the time to write this lovely review of Courtney's destination wedding travel services. I'm glad you enjoyed your wedding vacation stay at Paradisus La Perla. I love that resort too! All the best to you in your future travels! Liz Moore -
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Mike Sent on 04/11/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Breeze Through Your Destination Wedding with Cristina
Planning a destination wedding can feel daunting, but having Cristina as our wedding coordinator made the entire experience an absolute breeze. She offered invaluable guidance every step of the way and helped us find the perfect venue in Costa Mujeres. One of the most impressive aspects of working with Cristina was her ability to navigate unexpected changes with grace and professionalism. When we experienced a change in our resort wedding planner, Cristina stepped in, ensuring a smooth transition without adding any stress to us. Following our resort selection, she handled all the travel logistics from flights to room bookings, and answered all our guests’ individual requests, making everyone feel well-cared for.
We wholeheartedly and highly recommend Cristina to anyone planning a destination wedding! She is super helpful, incredibly organized, and truly invested in making your special day perfect.Planning a destination wedding can feel daunting, but having Cristina as our wedding coordinator made the entire experience an absolute breeze. She offered invaluable guidance every step of the way and helped us find the perfect venue in Costa Mujeres. One of the most impressive aspects of working with Cristina was her ability to navigate unexpected changes with grace and professionalism. When we experienced a change in our resort wedding planner, Cristina stepped in, ensuring a smooth transition without adding any stress to us. Following our resort selection, she handled all the travel logistics from flights to room bookings, and answered all our guests’ individual requests, making everyone feel well-cared for.
We wholeheartedly and highly recommend Cristina to anyone planning a destination wedding! She is super helpful, incredibly organized, and truly invested in making your special day perfect.Liz Moore Destination Weddings's reply:
Hi Mike, Thank you very much for your wonderful review of Cristina's destination wedding travel services. Cristina will be thrilled to read this lovely review. I'm so glad you experienced a seamless booking experience for yourselves and all of your beloved guests. We understand our couples wedding day is one of the most special days of their lives and we sincerely appreciate the opportunity to be a small part of your most beloved day! All the best to you both and thank you for trusting Liz Moore Destination Weddings with your big day! Liz Moore -
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Rebecca Sent on 04/09/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best wedding coordination for destination weddings!
Wanted to say a special thank you and recommendation for Liz Moore & more specifically our agent Courtney Z. for helping us plan our dream wedding! We felt supported each step of the way and always had a point person to go to in planning throughout! The communication and organization of Courtney was top notch, and we could not have been happier with our decision to use Liz Moore!Wanted to say a special thank you and recommendation for Liz Moore & more specifically our agent Courtney Z. for helping us plan our dream wedding! We felt supported each step of the way and always had a point person to go to in planning throughout! The communication and organization of Courtney was top notch, and we could not have been happier with our decision to use Liz Moore!Liz Moore Destination Weddings's reply:
Hi Rebecca, Thank you very much for writing this lovely review of Courtney's wedding travel services. Courtney will be thrilled to receive this review. We are so glad you enjoyed a seamless booking experience here at Liz Moore Destination Weddings. We wish you both the very best in your future lives together and thank you for trusting us with your very special day. Liz Moore -
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Kelsey Sent on 03/18/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Rachael Shilling - The Fives Beach Resort Wedding
we had Rachael as our travel agent for our February wedding in Playa Del Carmen. we randomly met Rachael almost two years ago at a local pub on a night out. She was beyond friendly and we got to talking and she mentioned she was a travel destination wedding agent. I knew immediately I wanted to get her information (even though I wasn't even engaged yet haha) but I had feeling it was coming soon and a destination wedding was in our future. I'm so happy I did, Rachael was amazing to work with, great communication and she handled all the bookings seamlessly. I'd highly recommend her to anyone planning a destination wedding!we had Rachael as our travel agent for our February wedding in Playa Del Carmen. we randomly met Rachael almost two years ago at a local pub on a night out. She was beyond friendly and we got to talking and she mentioned she was a travel destination wedding agent. I knew immediately I wanted to get her information (even though I wasn't even engaged yet haha) but I had feeling it was coming soon and a destination wedding was in our future. I'm so happy I did, Rachael was amazing to work with, great communication and she handled all the bookings seamlessly. I'd highly recommend her to anyone planning a destination wedding!Liz Moore Destination Weddings's reply:
Thanks very much Kelsey for taking the time to write this lovely review of Rachaels wedding travel services. She will really appreciate you taking the time to comment on her services. We both wish you both the very best in your future lives together and thank you for trusting Liz Moore Destination Weddings with your big day! Liz Moore -
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Jennifer Sent on 02/21/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Rachael made our dream wedding a reality
I cannot recommend Rachael enough as a wedding destination coordinator! From the very beginning, her communication, knowledge, and warm personality made the entire planning process seamless and stress-free. She took the time to understand what was most important to me and went above and beyond—not only meeting but surpassing my expectations, as well as those of my husband and our guests.
Rachael handled all the accommodations effortlessly, securing a fantastic deal and removing the stress of booking details so I could truly focus on my wedding. She made everything feel easy and enjoyable, and her personable, kind nature made the entire experience even better. If you’re looking for someone who truly cares and delivers exceptional service, Rachael is the one!I cannot recommend Rachael enough as a wedding destination coordinator! From the very beginning, her communication, knowledge, and warm personality made the entire planning process seamless and stress-free. She took the time to understand what was most important to me and went above and beyond—not only meeting but surpassing my expectations, as well as those of my husband and our guests.
Rachael handled all the accommodations effortlessly, securing a fantastic deal and removing the stress of booking details so I could truly focus on my wedding. She made everything feel easy and enjoyable, and her personable, kind nature made the entire experience even better. If you’re looking for someone who truly cares and delivers exceptional service, Rachael is the one!Liz Moore Destination Weddings's reply:
Hi Jennifer,
What a lovely review of Rachael's destination wedding travel services. Both Rachael and myself appreciate the time you took to write this. I'm so glad you enjoyed a seamless booking process for both yourselves and your guests. Weddings always have their stresses and our goal is to alleviate your travel booking process as much as possible. On behalf of both Rachael and myself we wish you the very best in your future lives together and thank you very much for trusting us with your once in a lifetime day! Liz Moore -
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Lauren Sent on 01/28/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Destination Wedding Specialist
Heather Tatham helped us coordinate all our wedding guests travel plans, rooms booked, transportation, and hotel room block. She even helped us negotiate pricing with the hotel we chose. She stayed on top of our guests so we didn't have to and everyone was taken care of. I couldn't imagine planning a destination wedding without her assistance. Highly recommend Heather.Heather Tatham helped us coordinate all our wedding guests travel plans, rooms booked, transportation, and hotel room block. She even helped us negotiate pricing with the hotel we chose. She stayed on top of our guests so we didn't have to and everyone was taken care of. I couldn't imagine planning a destination wedding without her assistance. Highly recommend Heather.Liz Moore Destination Weddings's reply:
Thanks so much, Lauren. I'm so glad everything went well for you. Your group was a real pleasure to work with. Your remarks are so kind, and I truly appreciate them. Again, my heartfelt thanks for allowing me to be a part of your special day from afar! -
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Gloria Sent on 05/04/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The BEST day of our lives!!
We can’t thank Carolina from Liz Moore enough for making our dream destination wedding a reality! With little time and lots of moving pieces, they pulled off the impossible—handling every detail with care and attention. Her dedication, quick thinking, and personal touch turned a stressful situation into a magical, unforgettable experience. Highly recommend!We can’t thank Carolina from Liz Moore enough for making our dream destination wedding a reality! With little time and lots of moving pieces, they pulled off the impossible—handling every detail with care and attention. Her dedication, quick thinking, and personal touch turned a stressful situation into a magical, unforgettable experience. Highly recommend!Liz Moore Destination Weddings's reply:
Hi Gloria, Thank you so much for taking the time to write this truly lovely review of Carolina's destination wedding travel services. Carolina will be thrilled to receive this review. We are so glad you enjoyed a wonderful once in a lifetime wedding day with your beloved family and friends. We strive to be of service in these most special times! All the best to you both in your future lives together! Liz Moore -
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Kendra Sent on 04/04/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding planning made easy!
Finding Liz Moore was the best stress relief to planning a destination wedding within months. We were immediately put in contact with Lyssa, who was just amazing over the 9 months of planning. She knew where we were coming from in Canada, what we wanted for the wedding, where we wanted to be in Mexico, our budget, and knew first-hand the resort we ended up booking with- just having that insight gave us the confidence to book without feeling like we needed to visit ahead of time. She was so great and swift with communicating between us and the resort, I never felt lost or like I was chasing her for information. She was in touch with us right up until we returned from our trip, which was amazing, Dreams Bahia Mita was beautiful and everything we hoped it would be. My only wish is if she could’ve been there the day of to help the planner at the resort, cause she just knew what do to! Thank you so much Lyssa for everything! 100/10 Recommend!Finding Liz Moore was the best stress relief to planning a destination wedding within months. We were immediately put in contact with Lyssa, who was just amazing over the 9 months of planning. She knew where we were coming from in Canada, what we wanted for the wedding, where we wanted to be in Mexico, our budget, and knew first-hand the resort we ended up booking with- just having that insight gave us the confidence to book without feeling like we needed to visit ahead of time. She was so great and swift with communicating between us and the resort, I never felt lost or like I was chasing her for information. She was in touch with us right up until we returned from our trip, which was amazing, Dreams Bahia Mita was beautiful and everything we hoped it would be. My only wish is if she could’ve been there the day of to help the planner at the resort, cause she just knew what do to! Thank you so much Lyssa for everything! 100/10 Recommend!Liz Moore Destination Weddings's reply:
Hi Kendra, Thank you very much for taking the time to write this lovely review of Lyssa's wedding travel services. Lyssa will be thrilled to read this and will very much appreciate it. I'm so glad you enjoyed the beautiful Dreams Bahia Mita in Puerto Vallarta Mexico for you both as well as your beloved guests. We we very glad to be a small part of your once in a lifetime day! Liz Moore -
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Drew Sent on 03/27/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Mexico destination wedding
We worked with Courtney Zimmerman from Liz Moore destination weddings to plan our wedding. We started with a zoom call so she could get an idea of what we were looking for and from there she went to work and came back with many options that were exactly what we were looking for. Almost made it hard to chose lol. Everything she sent was checked all the boxes of what we wanted.
Once we decided the resort we wanted she got right to work at getting everything for the wedding set up and getting everything set up for the guest. The trip went flawlessly from flights to transfers that Courtney set up
Little did anyone know. The resort had not notified anyone that they were 60% closed and under construction while we were there. (Other guest we met at the resort had no idea either until they got there. The resort told NO ONE). Major disappointment. Sent some pics to Courtney and she got right to work on how to fix things. We ended up staying at the resort for our time in mexico, return transfers and flight again flawless thanks to the organization of Courtney and her crew.
Once we got back home she got right to work on getting compensation from the resort as they were advertised fully open and let no one know they were not. She was by our side helping us every step of the way and ended up getting us a far compensation.
As for the resort not advising anyone they were mostly closed for construction and change of ownership. Their was nothing Courtney could have done to prevent that as once again. The resort told no one
I would 110% recommend Courtney and her crew at Liz Moore destination weddings to plan your dream wedding. Everything she had control of she did an amazing job and I couldn't be happier With the final outcome all thanks to all her hard work
We worked with Courtney Zimmerman from Liz Moore destination weddings to plan our wedding. We started with a zoom call so she could get an idea of what we were looking for and from there she went to work and came back with many options that were exactly what we were looking for. Almost made it hard to chose lol. Everything she sent was checked all the boxes of what we wanted.
Once we decided the resort we wanted she got right to work at getting everything for the wedding set up and getting everything set up for the guest. The trip went flawlessly from flights to transfers that Courtney set up
Little did anyone know. The resort had not notified anyone that they were 60% closed and under construction while we were there. (Other guest we met at the resort had no idea either until they got there. The resort told NO ONE). Major disappointment. Sent some pics to Courtney and she got right to work on how to fix things. We ended up staying at the resort for our time in mexico, return transfers and flight again flawless thanks to the organization of Courtney and her crew.
Once we got back home she got right to work on getting compensation from the resort as they were advertised fully open and let no one know they were not. She was by our side helping us every step of the way and ended up getting us a far compensation.
As for the resort not advising anyone they were mostly closed for construction and change of ownership. Their was nothing Courtney could have done to prevent that as once again. The resort told no one
I would 110% recommend Courtney and her crew at Liz Moore destination weddings to plan your dream wedding. Everything she had control of she did an amazing job and I couldn't be happier With the final outcome all thanks to all her hard work
Liz Moore Destination Weddings's reply:
Thank you very much for your amazing and detailed review of Courtney's travel services with Liz Moore Destination Weddings. I really appreciate your taking the time to write this additional information about the resort closing. I acutely remember this situation. These situations are very rare in the resort industry, however they can happen and its those situations is when you really need someone looking out for you and your guests. I agree Courtney worked diligently to make sure she could provide all she could from the resort and suppliers. I'm so glad you were able to still enjoy your beautiful wedding plans with family and friends. On behalf of both Courtney and myself we wish you the very best in your future lives together and thank you both for trusting Liz Moore Destination Weddings with your most special day. Liz Moore -
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Cathy Sent on 02/04/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
A Truly Exceptional Experience with Jessica Pong!
When we decided on Cancun as our wedding destination, we had no idea where to start. Luckily, we were introduced to Jessica Pong through Liz Moore, and it was the best decision we could have made! From the very beginning, Jessica was a joy to work with. Her warmth and genuine care for us were evident, and we immediately felt at ease.
Jessica kept us updated on all the details, from the status of our guests' bookings to any changes at the resort. Her communication was always clear, prompt, and thoughtful. One of the standout moments was when some of our guests reached out to her last-minute to book transfers to the resort—Jessica handled everything seamlessly, making sure our loved ones were well-informed and taken care of.
Thanks to Jessica’s hard work and dedication, our wedding planning became so much more enjoyable and stress-free. We can’t thank her enough for her unwavering support and attention to detail.
Jessica, you truly made our wedding experience unforgettable. We are so grateful for all you’ve done. God bless you abundantly!
Sincerely,
Cathy and MichaelWhen we decided on Cancun as our wedding destination, we had no idea where to start. Luckily, we were introduced to Jessica Pong through Liz Moore, and it was the best decision we could have made! From the very beginning, Jessica was a joy to work with. Her warmth and genuine care for us were evident, and we immediately felt at ease.
Jessica kept us updated on all the details, from the status of our guests' bookings to any changes at the resort. Her communication was always clear, prompt, and thoughtful. One of the standout moments was when some of our guests reached out to her last-minute to book transfers to the resort—Jessica handled everything seamlessly, making sure our loved ones were well-informed and taken care of.
Thanks to Jessica’s hard work and dedication, our wedding planning became so much more enjoyable and stress-free. We can’t thank her enough for her unwavering support and attention to detail.
Jessica, you truly made our wedding experience unforgettable. We are so grateful for all you’ve done. God bless you abundantly!
Sincerely,
Cathy and MichaelLiz Moore Destination Weddings's reply:
Hi Cathy, First of all congratulations to both you and Michael on your beautiful destination wedding in Mexico! This is a lovely review of Jessica's travel services, Jessica will be thrilled to receive it. I'm glad you enjoyed a seamless booking experience with Liz Moore Destination Weddings. On behalf of both Jessica and myself we wish you all the best in your future lives together! Liz Moore -
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Dan Sent on 05/12/20254.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Destination wedding at the Fives with Cassie O'Connor
We worked with Cassie O’Connor to plan our destination wedding, and we’re grateful for her help throughout the many stages of the process. Cassie was especially supportive in helping us find the right resort — we went through multiple rounds of suggestions, and she was always patient and responsive to our feedback. Her persistence really paid off, and we ended up with a resort that was a great fit for us and our guests.
We opted for the accommodations-only package, and Cassie played a key role in organizing the room booking process. She offered helpful recommendations along the way that made planning from a distance a lot easier to manage.
One thing we really appreciated was how Cassie helped get the communication flowing with the resort at the beginning. There was a bit of a lack of responsiveness from the resort early on, and Cassie stepped in to follow up on our behalf and make sure our questions and concerns were being addressed. That helped ease some initial stress and gave us more confidence moving forward.
Based on some guest feedback, some of our guests mentioned that there were a few times when responses to questions took a bit longer than expected. That said, we still genuinely appreciated her efforts and commitment to making our destination wedding possible and so perfect.
We appreciate the time and effort Cassie put into helping us plan our dream destination wedding. Planning a destination wedding can seem overwhelming, we would recommend her to couples looking for early-stage guidance and someone to help navigate the resort selection and booking process.We worked with Cassie O’Connor to plan our destination wedding, and we’re grateful for her help throughout the many stages of the process. Cassie was especially supportive in helping us find the right resort — we went through multiple rounds of suggestions, and she was always patient and responsive to our feedback. Her persistence really paid off, and we ended up with a resort that was a great fit for us and our guests.
We opted for the accommodations-only package, and Cassie played a key role in organizing the room booking process. She offered helpful recommendations along the way that made planning from a distance a lot easier to manage.
One thing we really appreciated was how Cassie helped get the communication flowing with the resort at the beginning. There was a bit of a lack of responsiveness from the resort early on, and Cassie stepped in to follow up on our behalf and make sure our questions and concerns were being addressed. That helped ease some initial stress and gave us more confidence moving forward.
Based on some guest feedback, some of our guests mentioned that there were a few times when responses to questions took a bit longer than expected. That said, we still genuinely appreciated her efforts and commitment to making our destination wedding possible and so perfect.
We appreciate the time and effort Cassie put into helping us plan our dream destination wedding. Planning a destination wedding can seem overwhelming, we would recommend her to couples looking for early-stage guidance and someone to help navigate the resort selection and booking process.Liz Moore Destination Weddings's reply:
Hi Dan, Thank you so much for sending this detailed review of Cassies Wedding services. I am so glad you enjoyed a seamless booking experience with Cassie and she will be thrilled to get this review. On behalf of both Cassie and myself we wish you both the very best in your future lives together! Liz Moore -
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Sarah Sent on 03/06/20204.6 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Our Cabo Dream Wedding
My husband and I reached out to LizMoore in January of 2019 as we had set our sites on a destination wedding and had heard great things about their services.
Choosing a resort was not easy. There are so many options in Mexico! But once we had the location and some details decided on (5 star but allows children in Los Cabos) it was much easier to decide.
Once you have your resort chosen and time of the year, be prepared for a lot of back and fourth about flights and vacation packages! We chose Westjet vacations and have friends all over Canada. Trying to guess how many people would come and which airport they would be flying out of, was not a simple task but Keeley was so professional and helpful during this task.
Once that step is over, you are passed along to a wedding coordinator at your resort. We chose Dreams Los Cabos and our coordinator was Virginia. She was so amazing! Unfortunately, 6 months later Virginia moved on to another position and we were passed off to another coordinator named Karina (who was lovely but much less attentive and detail oriented than Virginia).
Overall, our wedding day and trip as a whole was AMAZING! We were blown away and overwhelmed by the wedding decor/set up and the ability to visit with our best friends and close relatives for a whole week in paradise.
I will admit that there were some small hiccups through the resort that didn't feel small at the time. Here is a brief summary:
1. There were a few guests that the resort stated that they did not have reservations for. They were given rooms eventually but had to deal with a bunch of stress for a few hours until it was sorted.
2. We were not given an upgrade but many of our friends were (amazing top floor suites with multiple rooms etc. etc. ... strange that preference wasn't given to the wedding couple but we didn't fuss).
3. My husband's parents and many other guests were given rooms with 2 doubles rather than 1 king they had requested. Again, nothing we would have stressed over, but his parents were definitely not impressed.
4. Our photographer that we paid to bring from Canada was not on the WestJet transfer pickup list from to transfer back to the airport at the end of the trip. The bus driver argued with us about whether she had to pay for the transfer back. Again, annoying, but got sorted out.
5. The 'makeup artist' was not a makeup artist nor could she speak English ... Thankfully I had lots of friends and family who are resourceful and talented and the day turned out to be absolute PERFECTION.
6. For guests that were not staying at Dreams, they had to pay for a day pass to join us. Our contract stated that the cost was $115 USD per person but there was fine print that stated that they could only come 1 hour in advance of the wedding and then had to depart within 30 minutes of the wedding ending. However, the resort security was telling people different prices throughout the week.
Overall, LizMoore's service (specifically Keeley Dahl), helpfulness, and flexibility was fantastic! We especially loved being upgraded to plus seats round trip on our flights round trip. Thank you so much!!! I believe most (if not all) hiccups were Dreams related and at the end of the day we are incredibly happy and everyone had an amazing time!
My husband and I reached out to LizMoore in January of 2019 as we had set our sites on a destination wedding and had heard great things about their services.
Choosing a resort was not easy. There are so many options in Mexico! But once we had the location and some details decided on (5 star but allows children in Los Cabos) it was much easier to decide.
Once you have your resort chosen and time of the year, be prepared for a lot of back and fourth about flights and vacation packages! We chose Westjet vacations and have friends all over Canada. Trying to guess how many people would come and which airport they would be flying out of, was not a simple task but Keeley was so professional and helpful during this task.
Once that step is over, you are passed along to a wedding coordinator at your resort. We chose Dreams Los Cabos and our coordinator was Virginia. She was so amazing! Unfortunately, 6 months later Virginia moved on to another position and we were passed off to another coordinator named Karina (who was lovely but much less attentive and detail oriented than Virginia).
Overall, our wedding day and trip as a whole was AMAZING! We were blown away and overwhelmed by the wedding decor/set up and the ability to visit with our best friends and close relatives for a whole week in paradise.
I will admit that there were some small hiccups through the resort that didn't feel small at the time. Here is a brief summary:
1. There were a few guests that the resort stated that they did not have reservations for. They were given rooms eventually but had to deal with a bunch of stress for a few hours until it was sorted.
2. We were not given an upgrade but many of our friends were (amazing top floor suites with multiple rooms etc. etc. ... strange that preference wasn't given to the wedding couple but we didn't fuss).
3. My husband's parents and many other guests were given rooms with 2 doubles rather than 1 king they had requested. Again, nothing we would have stressed over, but his parents were definitely not impressed.
4. Our photographer that we paid to bring from Canada was not on the WestJet transfer pickup list from to transfer back to the airport at the end of the trip. The bus driver argued with us about whether she had to pay for the transfer back. Again, annoying, but got sorted out.
5. The 'makeup artist' was not a makeup artist nor could she speak English ... Thankfully I had lots of friends and family who are resourceful and talented and the day turned out to be absolute PERFECTION.
6. For guests that were not staying at Dreams, they had to pay for a day pass to join us. Our contract stated that the cost was $115 USD per person but there was fine print that stated that they could only come 1 hour in advance of the wedding and then had to depart within 30 minutes of the wedding ending. However, the resort security was telling people different prices throughout the week.
Overall, LizMoore's service (specifically Keeley Dahl), helpfulness, and flexibility was fantastic! We especially loved being upgraded to plus seats round trip on our flights round trip. Thank you so much!!! I believe most (if not all) hiccups were Dreams related and at the end of the day we are incredibly happy and everyone had an amazing time!
Liz Moore Destination Weddings's reply:
Hi Sarah,
First of all congratulations on your beautiful wedding to Mykol in January at Dreams Los Cabos! Your review is just wonderful and very helpful as well to brides who are considering a destination wedding at Dreams Los Cabos. I'm glad you enjoyed your destination wedding travel experience with Keeley. We just love Keeley and so glad you had an amazing time at your wedding! From Keeley, myself and everyone at Liz Moore Destination Weddings we wish you the very best in your future lives together. We thank you for letting our company be a small part of such a wonderful and memorable day in your lives! All the Best
Liz Moore -
Quality of service
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