Their cake is amazing! We had a desert bar as well as the cake provided by Karina's cake house. We love the product they produce!!! But if your not Armenian they have a tendency to disregard your presence. I had to bring my Armenian friends with me any time I wanted anything to be done. I asked for an initial as our cake topper. I even provided it and delivered it to the bakery. It did not make it onto the top of my cake on my wedding day. Needless to say I was disappointed. When they were made aware of their mistake they said that all they could do was say sorry. Loved the cake! Not that impressed with the service.