My fiancé reached out to Jen, who listened to all of his requests, going above and beyond to create a unique ring that I adore! There is quite literally no other ring like mine in the world. He had an idea to add a fox design to the ring--sounds tacky, right? Nope....it's amazing (see pic)! She worked with his budget and didnt push him to go higher. We've since gone back for some additional non-engagement jewelry items that she designed for us. I now have a small collection: earrings, a pendant, and two rings. I'm already dreaming of the next piece!

Absolutely love my ring it is simplistic and beautiful. The owner was extremely prompt in responding to our emails and my questions on instagram. I highly recommend this ring designer.

She was very helpful and very responsive. Good communication skills and loved my ring so much!

Jen and Colleen took on a rush order they couldn’t handle, so when they realized their mistake after I did them the favor of reminding them of it, they drop shipped me a ring out of Florida. No warranty included.

I was unhappy with how the band fit with my previously purchased engagement ring. I let them know this immediately. They lied about how the band and ring fit together. Repeteadly. First they told me no straight band would fit, only a contoured band. Then only a specific band. Then my band but only if I hadn’t chosen bigger stones. So three times they stated different things.

They were happy to go back and forth over message for 11 days with no offer from them for a refund. The refused to properly make the item shipped with tracking on Etsy, hindering my ability to start a case. I reported my issue on 10/08 and they offered a refund on 10/19 for the first and only time.

They were fine lying repeatedly and changing their story until I posted a review somewhere that wouldn’t be buried by sheer numbers / Etsy’s algorithm. Then they lied some more. They never offered me a refund until yesterday, and all their boasted reviews aren’t glowing. The ones Etsy pushes forward are. Flush is flush, I don’t care how many mm between the rings you gathered from a static photo of me with them shoved together as tightly as possible. Hands move, rings move.

As soon as I possibly could I returned “their” ring. I had zero interest in keeping a ring I did nothing but complain about. I am still unable to open a case with Etsy because they won’t properly mark the item as shipped with tracking, as I received it almost two weeks ago. I was “out of their return return” because they dragged this out as long as possible.

I am an emergency room nurse and I planned on wearing a band to work. Thank you Jen and Colleen for making this a miserable process and leaving me with nothing to wear after the biggest event in my life.

I reached out to the owner on Etsy and didn't hear back, so I looked up her instagram and saw that she posted pictures after I had sent my message. So I messaged her on Instagram to see if she would answer there. I checked back a few hours later and she had read it. She never answered my message and continued to post pictures on Instagram. I have never in my life come across such horrible customer service. I was literally straight up IGNORED. Do not give this lady business if you know what's good for you. I am now having EJ Collections on Etsy create my ring, who answered me in under 2 minutes.