Island Dreams is a travel agency located in Pittsburgh, Pennsylvania which boasts over 30 years of experience. The team of consultants are passionate about helping you plan and experience the honeymoon or destination wedding of your dreams. The team makes it their personal goal to ensure your planning experience is as stress-free as possible for you leading up to your big day.
Services Offered
Island Dreams serves all Caribbean, Mexico, and Hawaii resorts. The team can help you plan your wedding or honeymoon in a variety of tropical destinations.. Regardless of where you choose, you will get to experience low deposits and competitive pricing and a very high level of customer service. Travel options include:
Sandals & Beaches Preferred Specialists, Certified Sandals Wedding Specialists, Hard Rock WOW wedding specialists, Karisma GI Vacation consultants.
Recommended by 100% of couples
21 User photos
Robert · Married on 03/11/2016
If you're looking for a top notch travel agent, one who combines excellent customer service with extensive knowledge and a personal touch, then look no further than Island Dreams and Tracy Mueller. She did an amazing job helping my wife and I plan the perfect destination honeymoon. From the first time we contacted her in early July 17 until our trip in early June 18, Tracy was always available, professional, courteous and informative. After reading reviews online, I contacted Tracy through the Island Dreams website. Even though it was a Saturday morning, she responded to my email in less than 30 minutes! She answered all of our questions (as first timers, we had a ton of questions) and provided us with a wealth of information. What started out as a stressful process turned into a very pleasant process. At one point, Tracy said, "One thing I can guarantee you, you will have nothing to stress over. Leave that for me." Now THAT'S customer service! She walked us through the process of choosing the perfect room, filling out the forms and handled all of the arrangements. In a mere 6 days we had our trip booked. Later she booked our flights for us. Talk about stress free. She led us through the process of checking in online and filling out our butler preferences. A couple weeks prior to our departure, she mailed us a portfolio that confirmed all of our bookings, activities and flights. This portfolio also contained a letter with very detailed information specific to the resort we chose and was very helpful. It also provided the name of 2 managers and the GM to contact if we encountered any problems. She was with us every step of the way! And our trip was perfect in every way. We loved it so much that we took advantage of the discounted rate to book another Sandals vacation next year. Of course be working again with Tracy on that one too. We can't thank Tracy enough for her special treatment we received. Trust me, she is the one travel agent you can't afford not to use.
Sent on 06/13/2018
Island Dreams's reply:
Corey Carroll · Married on 05/22/2019
Fantastic!
Very experienced travelers and very informative. Super fast response times, will be using Island Dreams again!
Sent on 05/31/2019
Island Dreams's reply:
Zane Slatcher · Married on 02/24/2019
Awesome Service!
Although we decided to book a completely different vacation, Tracy was awesome! She gave us detailed information on the itinerary, had personal pictures from her experience at the resort, and even contacted the manager to get us an itinerary for the kid's club! I can't thank her enough for being so responsive and helpful through our long decision-making process!
Sent on 12/10/2018
Island Dreams's reply:
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