I absolutely loved Cortnee and the castle! I really enjoyed my wedding, and I was able to due to the minor details being taken care of for me. The available packages gave me everything I needed for a great deal. I'd absolutely recommend them to anyone looking for a beautiful venue with everything you need in one location. I honestly can't thank the castle enough for all the hard work they did to make my day special.

Henderson Castle once seemed a dream venue for our wedding; however, we have discovered from experience and reviews on other sites (including Trip Advisor and Wedding Wire) that under the current ownership a wedding on their property would be a nightmare. In emails leading up to our wedding tour, there were several small miscommunications that were easy to look over. However, once we arrived to Henderson Castle on October 23rd for our scheduled wedding tour even the charm of the manager couldn't cover up the inadequacy of the owner. When we entered the castle, we noticed two gentlemen visibly upset about something. Neither greeted us and there was no one at the front counter (we later learned that one of the two gentlemen was the owner).
Nevertheless, within about 5-10 minutes after our scheduled time the manager did come to greet us. There was initially some confusion thinking we had booked just a tour for a Bridal Party, but despite that initial confusion the manager did take us on the full wedding tour. However, one of the first things we were told was that they were in a situation because the owner believes he knows best about everything and does not listen to the experts in their areas. Yikes! No wonder it looked like the owner was having a hard time when we came in. But, we decided to overlook that as they were preparing for a Murder Mystery night and we have no idea what the severity of that "situation" was. Admittedly, the rest of the tour was nice. The manager is the one who guided the tour and he has an amazing personality. He really sold the place and I left really wanting to celebrate my wedding there. The rooftop has a gorgeous view, the bar area has a beautifully painted ceiling with lights embedded to mimic stars, the dining area looked wonderful. They were pricey for our wedding budget, but we wanted to work out a custom wedding package & were even willing to spend extra than we initially planned because we loved the venue so much. After the tour, I was told the manager's assistant would get back to me shortly.
Admittedly, I was still very excited about the venue and decided to email on October 27th, though I hadn't heard from them yet. In the email, I included our budget, stated the services we knew we would want, requested pricing on other services we weren't sure of, and included the information that my future in-laws would also pay for us to have the rehearsal dinner there (and the minimum for the rehearsal dinner is the same as for the wedding dinner so that would have been quite a generous gift).
As of today (November 30th) I have not heard back. I suppose we were lucky. It was only a couple days after sending that email that I found numerous negative reviews saying that the owner attempted to break wedding contracts, charge extra for services that were included in the contract, wrote fake reviews stating people had wonderful weddings at the Henderson Castle when the wedding was actually disastrous, and that the owner was entering people into a raffle to get a tv if they wrote a good review for Henderson Castle. There were several reviews that stated families had to get lawyers involved due to corrupt acts of the owner! And the amount of people that said the food was inadequate was alarming. When I told my future mother-in-law about this her friend even said she went to a wedding there recently and the food at the wedding was bad! Now, in case you don't know, Henderson Castle requires that you buy your food through them and there is a $3,500 food and beverage minimum for bother the wedding dinner & rehearsal dinner...
I wish the Henderson Castle had a different owner. The area it's located in has special significance for my fiancee and I. The grounds are beautiful and the castle has charm. I even believe that the manager would have been a great wedding coordinator from my interactions with him. But I can't risk my wedding being ruined by one man who doesn't listen to others and has ruined weddings. We are now looking into The Nordic Pineapple, which we have heard is owned by wonderful innkeepers. Though they are not in our ideal location, we are happy to sacrifice the location for a venue with competent, kind owners.

DO NOT BOOK ANY SPECIAL EVENT WITH THE HENDERSON CASTLE!
Pros: Pretty Building

Cons:
-No Air Conditioning
-No elevator
-Ballroom on 3rd floor
-Can't Keep Staff meaning the photographer and wedding planner you start with wont be there for your wedding
-3% fee for credit/debit card use =EXTRA $532.25
-Clause in contract that makes you have to pay the entire wedding no matter what including "acts of god."
-Can't even be on the roof past 10 pm
-a lot of vendors wont work with them
-They do not debone their fish so if your guests aren't careful they may die.
-Can't taste the vegetarian option at your tasting
-Don't have the ingredients to taste all of the hour 'devours at the tasting, you have to pick two that you can try, but if you don't like them you are out of luck.
- Cost $2,000 to change the date because of covid, even though they couldn't accommodate my guest count
-Couldn't or wouldn't explain the $500 increase on my bill
-You have to pay for the ceremony, even if you don't have it there.
-They advertise 100 guest max, but 100 people wont fit in the dining room causing you to be separated from some or most of your guests.
-Paid $5,800 for half of an engagement shoot and a tasting.
-you can only bring 2 people to the tasting so your entire wedding party cant have their opinions.
FINAL OPINION
DO NOT USE THE HENDERSON CASTLE FOR ANY EVENTS