Hiring Flow Media is our one regret of the wedding, and it's a big one.
Before: At our first meeting, Anthony seemed young but trustworthy. He promised us that he would get to know us to be able to create something that fit our personalities and the wedding, down to titles and music. A month before the wedding, I contacted them to set up a final meeting, I was told that Anthony had moved out of state and therefore would not meet us. He told me that there was no need. Luis, his father, was very unprofessional, telling me about his family drama and insulting our religious beliefs. We were promised a call to finalize details on the Saturday. We got a rushed phone call the Wednesday before the wedding.
Day of: Anthony arrived looking greasy and unkempt. He was very awkward while we were getting ready, putting off my wedding party. His assistant looked and acted better, however he turned out to be even worse a videographer. Anthony did not set up the batteries for the microphones ahead of time, causing our ceremony to start late. Throughout the wedding, he got barely any video of our families. He seemed to have no idea what was going on, despite having constant contact with our coordinator. No other vendors had this issue.
After: Anthony did not meet any deadlines he laid out in the contract. I had to remind him to get our highlight reel and the rough cut of our video. When we got the rough cut, I think I cried. All of the video was shaky, the white balancing was way off (my white dress appeared blue in many shots), the titles and music were tacky and mismatched. Many of these errors could not be fixed. Anthony was rude to the point of being mean, and he and his father refused any sort of refund or compensation. The final product, while an improvement from the rough cut, is no better than something I could have asked high school TV students to produce for $100. Anthony and his father were childish, unprofessional, and just plain not good at their job.