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Reviews of Elite PhotoVideo

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1.7 out of 5 rating
1.7 out of 5 rating
1 Review
34% recommend it
  • Quality of service
    2 out of 5 rating
  • Average response time
    2.5 out of 5 rating
  • Professionalism
    1 out of 5 rating
  • Value
    1 out of 5 rating
  • Flexibility
    2 out of 5 rating
S
Sabrina Sent on 07/18/2017
1.7 out of 5 rating
Sure, the guy can take nice photo's and make a nice little video. (I was able to receive that... LATE.) I'll give him that. However, he is EXTREMELY UNPROFESSIONAL. It has been nine months since my wedding, and I'm just now receiving print outs (a few were missing). It was a constant battle trying to get my already paid for material (thousands of dollars, I might add). He would claim it was ready and I'd say "Awesome, I'll be there for them on..." then he would fess up on missing material. He also attempted to blame me for "not answering his calls." Funny, I rarely had a missed call, message or text stating that he was attempting to contact me (until I would message him). Then, he started passing me to his "manager." This is when I found out that my material hadn't even been started on (almost 8 months later). They gave me a wild excuse as to why. I kept text and phone records for proof, in case I needed them (FEARING that I wouldn't ever receive what I paid for). I'm not even going back for the two photos he owes me. I'm done with this guy. Also, there's a few photo's that I remember taking on my wedding day that I never did see in the photos that he did put in a pen drive for me ( almost 4 months after my wedding). Mind you, he did have a contracted deadline to get all of my material done by the third month. On top of all of that, the guy refused to speak to me in English (after the initial contract signing)... HE KNOWS a little more than enough. Luckily, I understand Spanish. He is quick to try and sell you more things however. Throughout it all, I was patient. He took advantage. Oh well, you live and you learn.

IF YOU ARE GOING TO INVEST MONEY ON A GREAT PHOTOGRAPHER FOR YOUR WEDDING.... DO NOT INVEST IT IN THIS GUY, Bruno. For as much money as I paid him, he delivered horribly.
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