My daughter had her wedding at the Double Tree by Hilton in Utica, NY last weekend and it was an amazing, gorgeous and magical day! The hotel is beautiful and her photos include elegant chandeliers, staircases and balconies. The staff was outstanding and beyond accommodating. The food was honestly the best wedding food we've ever had. This event exceeded our high expectations, and I highly recommend this wonderful venue. The pricing was fair and reasonable, the owner was extremely professional and helpful and the staff was amazing. Were so grateful about how our special day turned out!

I had my wedding reception this past Saturday at the Doubletree in Downtown Utica! To say it was exceptional is an understatement! From the food to the staff, our wedding day went off without a hitch....Maria was our coordinator and she went above and beyond for us in her service!! We would highly recommend having your next gathering at the hotel. It was perfect!! We have received so many compliments from our guests that they had the best time!

My now-husband (yay!) and I tied the knot on 9/12/2020. Our wedding was nothing short of perfect. With the ever-changing challenges we faced of planning during a pandemic — the team at Hotel Utica were so supportive and compassionate every step of the way. Rose was in touch with me many months beforehand to keep us in the loop with all of the new rules & regulations and what they were doing to keep everyone safe. Even though we had to change our mind about 100 times they never made me feel like I was an inconvenience. Maria was an absolute blessing to work with as we neared the big day... I cannot say enough how grateful I am that she was there to offer reassurance and positivity that everything would be beautiful... and sure enough it was! She was always a text away when I needed her & ran the show with such professionalism and grace. The food and beverage service was exceptional, shoutout to Rachel for the amazing tasting experience... a server was always around to get us what we needed. Dinner was hot and the drinks were quickly prepared. I think it also goes without saying that the ambiance of the venue is just stunning, radiating classic elegance — from the restaurant to the lobby & mezzanine and grand ballroom it was truly breathtaking. The hotel rooms — which we received at a discounted rate — were sparkling clean and comfortable to melt into at the end of the night, Nicole was wonderful to deal with when it came to managing our block of rooms! All in all, Hotel Utica exceeded my expectations... I cannot thank this team enough for making our wedding day a dream come true!! You ladies are the BEST! Xoxo

We had our wedding reception Labor Day weekend and it was nothing short of amazing!....From the staff, to the service, the food and atmosphere, there was not one thing that was left unattended. They made our special day so perfect, we couldn't have asked for anything more!..Thank you so very much to Maria, Rachel and Rose!

My wife and I had our wedding reception here. They were extremely accommodating with setting up the space, and the food & service were outstanding. I cannot say enough good things about how our reception turned out, or about our experience working with staff and management. Given the current circumstances, they far exceeded our expectations. Thank you, Iconic!!

My daughter's wedding on October 12th was hosted at Hotel Utica and both the location and venue were perfect. I would highly recommend considering this venue because of the sheer beauty of the restored building that has an elegance like no other. We worked with Dia and she was outstanding in every way. It was a magical day all the way around and the food was delicious.

I booked my wedding reception at Hotel Utica/DoubleTree Utica.
I only had 2/150 guests from out of town, but almost 40% of my guests spent the night at the hotel.
It was so much fun!

The Hotel staff gave us clear instructions for booking and distributed my guest goodie bags at check-in. They went above and beyond with accommodating all of our changing needs throughout the year it took to plan.

Plate at Hotel Utica is the in-house catering service that is available. The food is phenomenal.

Maria is the best! She was always available whenever to answer any questions We had. She made sure that the day went perfect and it did. Couldn’t have done it without her!

Our experience was amazing. We had such a good time. Food was very good. The atmosphere was beyond what we imagined. We still receive compliments about our wedding venue at the double tree by Hilton hotel utica.

I would recommend this venue to someone based solely on the beauty of the space. My husband and I fell in love with the ornate ceilings, chandeliers and beautiful renovations that were made to the building. However, from the very start, the management team and wedding coordination was definitely below average. There were many miscommunications with the food and beverage manager Rose due to the fact that she is not on site most of the time and she's located out of Rochester. For example, we were told when we toured the ballroom that 225 people were the max capacity. After we had decided to choose the venue, they told us the max capacity was 225 without a dance floor in the room. After choosing the venue, my husband, myself and our parents coordinated a time to do our tasting for our dinner menu and when we arrived at the restaurant the wedding coordinator never showed up and when I texted him he said that he made a mistake and had the wrong weekend! So one of the bartenders Rob was nice enough to work with the kitchen and let us try a few dishes. Once again, this was really poor communication on the management/coordination side of things! We had a decent sized wedding with approximately 180 guests. We decided to do a plated menu as the wedding coordinator had mentioned it would be faster with a wedding our size. When it came to the day of our wedding reception, we planned on having dinner served between 6:30 - 7 PM while toast were being wrapped up. However, dinner did not get served to my husband and I until 7:30-7:45. The final tables did not get served until 8:30 PM. So some of my guests were still finishing their dinner at 9 PM at night! Mind you my reception planned on running until 10 PM. I also don't want to forget to mention that the venue forgot to serve the bride and groom champagne for the toasts! The venue was definitely short staffed as they only had four people serving the food for 180 guests. This huge lag in time for dinner pushed back everything! We still had to do our father/daughter dance, mother/son dance, cake cutting and bouquet/garter. Also, this caused us to have very little time for dancing. The one accommodation they did make was they allowed us to extend the reception an extra hour and a half. Which we really had to fight for! Overall, the venue is a beautiful place to have your reception. However, I had to share my experience with the overall management team, wedding coordinator and service, as there is much room for improvement.