Our daughter's and son-in-law wedding was October 2017. The Crowne Plaza of Lansing had great food, service, and so helpful and friendly. We had amazing appetizers from 5:00-6:00 with full bar in the Atruim and then everyone entered the Ballroom at 6:00 for the bridal party entrance, cake cutting, speeches and then dinner was served hot and promptly at 6:45, followed by music and dancing. Everyone raved about the delicious dinner of either steak or chicken. Portions were good size and the meal was hot for 200 guests. The pizza and nacho bar at 10:00 was very good and they kept it full. We had open bar until 11:30 and the guests were all having fun and on the dance floor all night. With a great venue and wonderful guests it was a wedding of our daughter's and son-in-law's dream. The Crowne Plaza' s service was top notch. We would highly recommend a wedding at this venue and well worth the cost for a stress free evening! They are your wedding planners! We dealt with Bill DuBois of the Crown Plaza and he was super! Thanks Crowne Plaza for all your hard work and professionalism!

Kendra and he rest of the staff at Crowne Plaza did such an amazing job. Our wedding was about a month ago and people are still commenting to us about how nice everything look and how good the food was. They made us feel so comfortable throughout the process and were more than willing to help if anything came up. Highly highly recommended.

I am not sure there are enough words to describe how incredible Dino, Kendra and the Crowne Plaza Lansing West were for our wedding. My mom and I stopped in on a whim to check out Crowne one afternoon and Dino was able to host us on the spot showing us around the hotel and ballrooms along with providing us many details of the wedding packages. There was such a great calming factor about Dino and he made us feel at ease. After Dino answered our many many questions throughout the next few weeks, we chose to go with Crowne Plaza Lansing West for our reception with one of the main reasons being Dino. Being an out-of-state bride, I was a little nervous planning a wedding from a far, but knowing I had Dino to help plan with made me feel at ease about everything. He was so patient taking various tours with myself, my then fiancé and family when we were in town visiting and answering all our questions along the way. You can tell he is incredibly dedicated to his job and role and is A+ player in my eyes for how he went above and beyond for us and our guests.

Throughout the planning process, Dino always promptly answered our questions and provided great direction. Even in the midst of losing his support staff, he handled everything perfectly. Kendra then came on-board and she is full of great raw talent. She met with us prior to the reception and effectively ran us through all the details of our wedding reception, confirmed she had contacted all of our vendors and assured us everything was all set for our big day. There was always a sense that everything was under control with Dino and Kendra and I cannot say how much of a relief that was to have throughout the entire wedding planning process and day of reception. I had full faith that these two would execute the day flawlessly and they absolutely did! IHG should feel incredibly lucky to have Dino and Kendra as their lead team members, they are out of this world!