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About

Charlotte Bushman was a pioneer among women entrepreneurs, and today Charlotte’s Bridal continues her trendsetting tradition. It was 1948 when she began Charlotte’s Hat Shoppe in her home after investing $500 into a supply of Easter hats, just in time for the holiday. Her home business grew to be Charlotte’s Bridal Shoppe in 1953 with a modest selection of six bridesmaids dresses and five wedding gowns. It may not have seemed like much, but it made history. Hers was the first bridal salon ever opened in a woman’s own home, a story told across the country in Women’s Wear Daily.

In 2004 Charlotte’s was sold to Walker’s Formal Wear. At that time revamping took place. New lines were brought into the store and the inventory updated. Charlotte’s relocated to the Copeland Avenue location in July 2007 after spending more than 50 years in the Rose Street location. A bowling alley was in the Copeland Avenue location before Charlotte’s.

In April 2009, a fire broke out. Gail force winds ripped roofing that tangled in a power line and then caught fire. It took firefighters five hours to put out the flames. All of the sold dresses in the back storage area were safe and remained untouched from smoke and fire. More renovations took place at this time to make Charlotte’s what it is today.

For over 70 years Charlotte’s Bridal has offered a wedding gown shopping experience like no other. Intimate, individualized attention from our stylists paired with our extensive collection of unique gowns ensures your perfect “I Said Yes!” moment in a relaxed and fun environment—We want you and your guests to feel special, pampered, and part of our family! Charlotte’s customer base comes from the entire Wisconsin area along with surrounding states! Come to Charlotte’s to see why our store is becoming the fastest growing bridal and formal wear store in the Midwest.

  • Woman-owned
illustration popular

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Frequently asked questions

What are your price ranges for full-priced wedding gowns?

$500 - $999
$1,000 - $2,499
$2,500 - $3,999

What are your price ranges for full-priced suits and tuxedos?

Under $200
$200 - $499

What are your price ranges for suit and tuxedo rentals?

$100 - $199
$200 - $299

Who do you provide services for?

Bride
Bridesmaids
Father of the Bride
Father of the Groom
Flower Girls
Groom
Groomsmen
Mother of the Bride
Mother of the Groom
Ring Bearers

Which of the following services do you provide?

Full Customization
Preservation
Rentals
Sample Sales
Trunk Shows

Which of the following items do you offer?

Bridal Belts
Garters
Hair Accessories
Jewelry
Plus Size Gowns
Sample Gowns
Shoes
Undergarments
Veils

What is the average turnaround time for a bridal gown?

6-8 months

How often do you receive new bridal gowns?

Weekly

What is your return policy?

Final Sales

Reviews of Charlotte's Bridal and Formal Wear

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8 out of 5 rating
70 reviews
95% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

Powered by AI

Charlotte's Bridal of Eau Claire is highly recommended by reviewers for wedding dress shopping. The staff, including Chelsea, Morgan, Meagan, and Airk, are praised for their professionalism, kindness, and attentiveness. Reviewers appreciate the VIB package, which offers a personalized and private experience. The selection of dresses is described as unique and beautiful, and the consultants take the time to listen to the bride's preferences and needs. Some reviewers mention rushed appointments as a downside, but overall, Charlotte's Bridal is highly regarded for offering a memorable and enjoyable dress shopping experience.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Charlotte's Bridal of Eau Claire is highly recommended by reviewers for wedding dress shopping. The staff, including Chelsea, Morgan, Meagan, and Airk, are praised for their professionalism, kindness, and attentiveness. Reviewers appreciate the VIB package, which offers a personalized and private experience. The selection of dresses is described as unique and beautiful, and the consultants take the time to listen to the bride's preferences and needs. Some reviewers mention rushed appointments as a downside, but overall, Charlotte's Bridal is highly regarded for offering a memorable and enjoyable dress shopping experience.

Chelsea
Chelsea Sent on 12/31/2022
5 out of 5 rating

Must Experience Charlottes!!

I could not recommend an absolutely more perfect place to to dress shopping for your big day! From the moment I found them on tik tok and fell in love I was not disappointed! My bridal consultant Meagan listened to every single like, dislike, concern, and excitement I had about my appointment! When the day finally came to try on dresses I was greeted with nothing but smiles and the best day/experience of my wedding thus far! She made finding my prefect extremely easy and quick! I never once felt rushed or unheard! Maegan was truly amazing! If you have the opportunity, I absolutely can not say it enough!! Get your dress from Charlotte’s!!!
Karissa
Karissa Sent on 12/30/2022
5 out of 5 rating

Highly Recommend

I love Charlotte's Bridal! They have so many options for dresses and the staff is all so kind and supportive.
Alexa
Alexa Sent on 12/29/2022
5 out of 5 rating

The Best Support & Expertise

Once I got engaged, I started perusing Charlotte's online gallery to see what kind of dresses they carried. I chose to go here specifically for one dress, and am so glad I did. Meagan was my consultant and was truly so helpful, kind and caring. She made sure I was happy throughout the entire process. She was so kind to my niece who stayed in the fitting room with me and it made for such a special experience for both her and I. She was so supportive as I selected the dress I came to Charlotte's specifically for, and has been an amazing support throughout the rest of the process. She has shared excitement with me and helped me pick a veil out to perfectly compliment the dress. I did purchase the VIB Experience and am glad that I did! It made for a great memory and fun added element.

I could not recommend her more or Charlotte's, for their selection of gowns, accessories, and everything in between. If you can have Meagan as your consultant, please do. She has made this experience incredible!

My only bump in the experience is when I returned to try on my dress for the first time. It was a very rushed process and while I had made an appointment, it felt like we were an inconvenience. The store was busy with a large party getting fitted for suits but it made for a disappointing experience. I know the consultant was probably busy doing other things, it just seemed very rushed and like we should not have been there.

When I returned for my accessories appointment, I was back with Meagan and putting on my dress again felt so incredibly magical. She clipped it in the areas it needed to be, so I could see what it would look like once altered. I recommend booking your appointment with the consultant you had gotten your dress with, if you are able!

Awards

70
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2014 Winner

Professional Network & Endorsements

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