Charlotte's Bridal and Formal Wear Reviews

Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8
Excellent
70 reviews
Recommended by 95% of couples
-
Quality of service 4.8 out of 5 rating
-
Average response time 4.8 out of 5 rating
-
Professionalism 4.8 out of 5 rating
-
Value 4.7 out of 5 rating
-
Flexibility 4.8 out of 5 rating



+5
User photos

-
Chelsea Sent on 12/31/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Must Experience Charlottes!!
I could not recommend an absolutely more perfect place to to dress shopping for your big day! From the moment I found them on tik tok and fell in love I was not disappointed! My bridal consultant Meagan listened to every single like, dislike, concern, and excitement I had about my appointment! When the day finally came to try on dresses I was greeted with nothing but smiles and the best day/experience of my wedding thus far! She made finding my prefect extremely easy and quick! I never once felt rushed or unheard! Maegan was truly amazing! If you have the opportunity, I absolutely can not say it enough!! Get your dress from Charlotte’s!!!I could not recommend an absolutely more perfect place to to dress shopping for your big day! From the moment I found them on tik tok and fell in love I was not disappointed! My bridal consultant Meagan listened to every single like, dislike, concern, and excitement I had about my appointment! When the day finally came to try on dresses I was greeted with nothing but smiles and the best day/experience of my wedding thus far! She made finding my prefect extremely easy and quick! I never once felt rushed or unheard! Maegan was truly amazing! If you have the opportunity, I absolutely can not say it enough!! Get your dress from Charlotte’s!!! -
Quality of service
-
Karissa Sent on 12/30/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Highly Recommend
I love Charlotte's Bridal! They have so many options for dresses and the staff is all so kind and supportive.I love Charlotte's Bridal! They have so many options for dresses and the staff is all so kind and supportive. -
Quality of service
-
Alexa Sent on 12/29/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
The Best Support & Expertise
Once I got engaged, I started perusing Charlotte's online gallery to see what kind of dresses they carried. I chose to go here specifically for one dress, and am so glad I did. Meagan was my consultant and was truly so helpful, kind and caring. She made sure I was happy throughout the entire process. She was so kind to my niece who stayed in the fitting room with me and it made for such a special experience for both her and I. She was so supportive as I selected the dress I came to Charlotte's specifically for, and has been an amazing support throughout the rest of the process. She has shared excitement with me and helped me...Once I got engaged, I started perusing Charlotte's online gallery to see what kind of dresses they carried. I chose to go here specifically for one dress, and am so glad I did. Meagan was my consultant and was truly so helpful, kind and caring. She made sure I was happy throughout the entire process. She was so kind to my niece who stayed in the fitting room with me and it made for such a special experience for both her and I. She was so supportive as I selected the dress I came to Charlotte's specifically for, and has been an amazing support throughout the rest of the process. She has shared excitement with me and helped me pick a veil out to perfectly compliment the dress. I did purchase the VIB Experience and am glad that I did! It made for a great memory and fun added element.
I could not recommend her more or Charlotte's, for their selection of gowns, accessories, and everything in between. If you can have Meagan as your consultant, please do. She has made this experience incredible!
My only bump in the experience is when I returned to try on my dress for the first time. It was a very rushed process and while I had made an appointment, it felt like we were an inconvenience. The store was busy with a large party getting fitted for suits but it made for a disappointing experience. I know the consultant was probably busy doing other things, it just seemed very rushed and like we should not have been there.
When I returned for my accessories appointment, I was back with Meagan and putting on my dress again felt so incredibly magical. She clipped it in the areas it needed to be, so I could see what it would look like once altered. I recommend booking your appointment with the consultant you had gotten your dress with, if you are able! -
Quality of service
-
Maddie Sent on 02/21/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
You need to go to Charlotte's!
My appointment at Charlotte's was better than anything I could have hoped for! I went in not expecting to find my dream dress but my wonderful stylist Kaylee helped me refine my vision and style to find the perfect dress for me. I highly recommend becoming a Charlotte's Bride!!My appointment at Charlotte's was better than anything I could have hoped for! I went in not expecting to find my dream dress but my wonderful stylist Kaylee helped me refine my vision and style to find the perfect dress for me. I highly recommend becoming a Charlotte's Bride!! -
Quality of service
-
Shanyn Sent on 02/21/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Fantastic Experience
The bridal consultant was amazing, and I found my perfect dress quickly. The experience was more than I could have imagined, and the dresses weren't ridiculously expensive. The only thing that I could see being an issue for others is the number of dresses they have in each size to try on, they could have had a bit more for selection, but I was able to find my dress so that's great!The bridal consultant was amazing, and I found my perfect dress quickly. The experience was more than I could have imagined, and the dresses weren't ridiculously expensive. The only thing that I could see being an issue for others is the number of dresses they have in each size to try on, they could have had a bit more for selection, but I was able to find my dress so that's great! -
Quality of service
-
Danielle Sent on 10/18/20215 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Awesome staff
The staff was so helpful when picking out my gown. And helpful with the cleaning and preservation of my dress!The staff was so helpful when picking out my gown. And helpful with the cleaning and preservation of my dress! -
Quality of service
-
Alyssa Sent on 02/13/20215 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Bri was so helpful!
I sent some pinterest inspiration pictures beforehand, and while she brought dresses that looked just like the pictures, she also brought a dress that encompassed the feel of all the pictures and was just perfect! It was the first dress I actually tried on, and ended up being the one. She made me feel so comfortable the whole time. Thank you, Bri!I sent some pinterest inspiration pictures beforehand, and while she brought dresses that looked just like the pictures, she also brought a dress that encompassed the feel of all the pictures and was just perfect! It was the first dress I actually tried on, and ended up being the one. She made me feel so comfortable the whole time. Thank you, Bri! -
Quality of service
-
Carissa Sent on 09/26/20205 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Charlotte's Bridal is the BEST!
Molly was AMAZING! She was so fun and upbeat about everything and very welcoming when we got there. She made me feel important. She listened to all of my wants for a dress and did a great job figuring out what I wanted from each dress I tried on and found the perfect dress that had all the little things I like in the other dresses that I tried on. She was able to find me the perfect gown and made sure she stayed in my budget. I would highly recommend her and Charlottes Bridal if you want to have the best experience while wedding dress shoppingMolly was AMAZING! She was so fun and upbeat about everything and very welcoming when we got there. She made me feel important. She listened to all of my wants for a dress and did a great job figuring out what I wanted from each dress I tried on and found the perfect dress that had all the little things I like in the other dresses that I tried on. She was able to find me the perfect gown and made sure she stayed in my budget. I would highly recommend her and Charlottes Bridal if you want to have the best experience while wedding dress shopping -
Quality of service
-
Alyssa Sent on 09/10/20205 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
great experience!
My experience was amazing! I was able to find my absolute dream dress with the help of Molly and Charlotte's Bridal! Molly made me feel so comfortable and beautiful! I have previously been very indecisive about picking THE dress - but Molly really understood my vision and really listened to my opinions, which made it so easy to say YES!My experience was amazing! I was able to find my absolute dream dress with the help of Molly and Charlotte's Bridal! Molly made me feel so comfortable and beautiful! I have previously been very indecisive about picking THE dress - but Molly really understood my vision and really listened to my opinions, which made it so easy to say YES! -
Quality of service
-
Marisa Sent on 09/05/20205 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
A dream come true
I found my dream dress with the help of my amazing stylist! I had a blast the whole time and felt so special. Can't wait for the big day to show it off! Amazing place!I found my dream dress with the help of my amazing stylist! I had a blast the whole time and felt so special. Can't wait for the big day to show it off! Amazing place! -
Quality of service
-
Ashley Sent on 08/10/20195 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
wedding dress shopping!
I had the best experience at Charlotte's while finding my dress! The team was energetic and enthused to see us. I was excited, but having my consultant Meagan be as excited as me- made it so fun! The staff let me choose a variety of dresses and helped me narrow it down while carefully listening to my comments and concerns. They provided advice on how to fix each dress, but let me keep exploring until I found the one. I would highly recommend Charlotte's to anyone who is looking for a wedding dress. I drove 2 hours and it was well worth it. The store had a very large selection and a large area to try on the dresses. Thank you Charlotte's for the most wonderful wedding dress shopping experience!I had the best experience at Charlotte's while finding my dress! The team was energetic and enthused to see us. I was excited, but having my consultant Meagan be as excited as me- made it so fun! The staff let me choose a variety of dresses and helped me narrow it down while carefully listening to my comments and concerns. They provided advice on how to fix each dress, but let me keep exploring until I found the one. I would highly recommend Charlotte's to anyone who is looking for a wedding dress. I drove 2 hours and it was well worth it. The store had a very large selection and a large area to try on the dresses. Thank you Charlotte's for the most wonderful wedding dress shopping experience! -
Quality of service
-
Taylor Sent on 09/22/20185 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
I loved coming here!!! Meagan was an amazing bridal consultant!!! She was so positive, helpful, and empowering! Meagan makes sure you are 100% happy with your dress and won't settle for less.I loved coming here!!! Meagan was an amazing bridal consultant!!! She was so positive, helpful, and empowering! Meagan makes sure you are 100% happy with your dress and won't settle for less. -
Quality of service
-
Chelsea Sent on 08/06/20155 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
This was my first store when searching for my dress. I had an outstanding experience with Shelby. She was very fun, outgoing, attentive, patient, and caught on quickly to my style. The store had enough selection, even for a plus size bride, to get enough variety to try on. The dressing area was large enough and well situated with mirrors. I felt comfortable getting in and out of the dresses as there was plenty of privacy. The staff were friendly and professional. The store was clean, well laid out, and brightly lit. Overall, I had a great experience at the store and would highly recommend. I did end up purchasing my dress here and couldn't be happier!This was my first store when searching for my dress. I had an outstanding experience with Shelby. She was very fun, outgoing, attentive, patient, and caught on quickly to my style. The store had enough selection, even for a plus size bride, to get enough variety to try on. The dressing area was large enough and well situated with mirrors. I felt comfortable getting in and out of the dresses as there was plenty of privacy. The staff were friendly and professional. The store was clean, well laid out, and brightly lit. Overall, I had a great experience at the store and would highly recommend. I did end up purchasing my dress here and couldn't be happier! -
Quality of service
-
Danielle Sent on 09/10/20135 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
I was very pleased with my visit to Charlotte's. Their Platinum Bride package is by far the best I have found in the area. I was greatly impressed with this. I want the best for my wedding party and I feel they are going to give that. Thank you Charlotte's and Sara!I was very pleased with my visit to Charlotte's. Their Platinum Bride package is by far the best I have found in the area. I was greatly impressed with this. I want the best for my wedding party and I feel they are going to give that. Thank you Charlotte's and Sara! -
Quality of service
-
Emily Sent on 11/12/20235 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
What a dream!!!
I cannot possibly say enough great things about the Charlotte's Bridal of Eau Claire team!! From my pre-appointment call to hugs goodbye, we truly had the best experience!
The VIB package was absolutely worth it - starting the day with mocktails and having a big private space was great.
Chelsea + Morgan were professional, kind, and patient while I took time to find the perfect dress. When I had "the" moment, the rest of the crew came in to congratulate and happy cry with us. It was truly everything I dreamed, and I'd recommend Charlotte's to anyone!
THANK YOU a million times over🩷I cannot possibly say enough great things about the Charlotte's Bridal of Eau Claire team!! From my pre-appointment call to hugs goodbye, we truly had the best experience!
The VIB package was absolutely worth it - starting the day with mocktails and having a big private space was great.
Chelsea + Morgan were professional, kind, and patient while I took time to find the perfect dress. When I had "the" moment, the rest of the crew came in to congratulate and happy cry with us. It was truly everything I dreamed, and I'd recommend Charlotte's to anyone!
THANK YOU a million times over🩷 -
Quality of service
-
Jennifer Sent on 12/30/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Make you feel like a bride!
I purchased my wedding dress in August 2022 with Meagan as my bridal consultant. I received top notch and enthusiastic customer service which made me feel so special! I went in with only a slight idea of what I was looking for and Meagan listened to my thoughts and guided me to my perfect gown. Highly recommend the full bridal experience.I purchased my wedding dress in August 2022 with Meagan as my bridal consultant. I received top notch and enthusiastic customer service which made me feel so special! I went in with only a slight idea of what I was looking for and Meagan listened to my thoughts and guided me to my perfect gown. Highly recommend the full bridal experience. -
Quality of service
-
Morgan Sent on 12/30/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Loved it!!
When I tell you that this is one of THE BEST places to get an amazing bridal experience, I’m not kidding! They are just as excited as you are about you getting married. They care about every little detail and can find exactly what you are looking for. Charlotte’s employees provide a friendly fun atmosphere and make finding a dress so enjoyable. I highly recommend coming here to find the dress of your dreams. I found mine ant Charlotte’s and I cannot wait to wear it on my big day!When I tell you that this is one of THE BEST places to get an amazing bridal experience, I’m not kidding! They are just as excited as you are about you getting married. They care about every little detail and can find exactly what you are looking for. Charlotte’s employees provide a friendly fun atmosphere and make finding a dress so enjoyable. I highly recommend coming here to find the dress of your dreams. I found mine ant Charlotte’s and I cannot wait to wear it on my big day! -
Quality of service
-
Renae Sent on 02/28/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Run, don't walk!
I found my dress on Feb 25th with the amazing help of Airk. He was SO helpful, fun, and nice. The whole experience was more than I could have hoped for. I'm so happy I made an appointment and found my dream dress. I highly recommend going to the Eau Claire, WI shop if you need a dress! The options are BEAUTIFUL and and stylists are amazing. Thank you, Airk!I found my dress on Feb 25th with the amazing help of Airk. He was SO helpful, fun, and nice. The whole experience was more than I could have hoped for. I'm so happy I made an appointment and found my dream dress. I highly recommend going to the Eau Claire, WI shop if you need a dress! The options are BEAUTIFUL and and stylists are amazing. Thank you, Airk! -
Quality of service
-
Jessie Sent on 02/20/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Absolutely amazing
Great place with great staff! Airk and Kaylee were amazing! Never felt rushed or pressured throughout my appointment and found a dress that fit my style perfectly! They made the experience truly about ME!Great place with great staff! Airk and Kaylee were amazing! Never felt rushed or pressured throughout my appointment and found a dress that fit my style perfectly! They made the experience truly about ME! -
Quality of service
-
Rachel Sent on 02/15/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Best service ever and quality dresses
Can not give enough praise to this place! Made me feel like the most important bride to be! Left with my dress at the end of the appointmentCan not give enough praise to this place! Made me feel like the most important bride to be! Left with my dress at the end of the appointment -
Quality of service
-
Alyssa Sent on 02/14/20225 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Trust your consultant!
We completed my wedding dress shopping in the new Eau Claire shop. My sister saw it in tiktok and so I made the appointment. I am a bigger gal, not “girlie”, and Kaylee made me feel like a woman. She took the time to actually size me in the right size dress so I would know exactly what it would look like and feel on my wedding day. I never would have thought that the dress I walked out with would be the one. I don’t cry over clothes, but this dress really turned on the water works for me. Thank you Kaylee and Arik for giving me a very memorable wedding dress shopping experience!We completed my wedding dress shopping in the new Eau Claire shop. My sister saw it in tiktok and so I made the appointment. I am a bigger gal, not “girlie”, and Kaylee made me feel like a woman. She took the time to actually size me in the right size dress so I would know exactly what it would look like and feel on my wedding day. I never would have thought that the dress I walked out with would be the one. I don’t cry over clothes, but this dress really turned on the water works for me. Thank you Kaylee and Arik for giving me a very memorable wedding dress shopping experience! -
Quality of service
-
Danielle Sent on 09/30/20205 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
I said yes to the dress!
I had such an amazing experience at Charlotte’s Bridal! They had the style of dress I was looking for hand picked for me before I got there! Katie made me feel so comfortable throughout the entire process and it was so much fun! Would highly recommend!I had such an amazing experience at Charlotte’s Bridal! They had the style of dress I was looking for hand picked for me before I got there! Katie made me feel so comfortable throughout the entire process and it was so much fun! Would highly recommend! -
Quality of service
-
Jamie Sent on 09/30/20205 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Wedding dress
I had an AMAZING experience at Charlotte's Bridal! I was incredibly nervous about picking the perfect dress because I truly had no idea what I was looking for. Megan made the experience so relaxed and fun. I left saying YES TO THE DRESS!!!I had an AMAZING experience at Charlotte's Bridal! I was incredibly nervous about picking the perfect dress because I truly had no idea what I was looking for. Megan made the experience so relaxed and fun. I left saying YES TO THE DRESS!!! -
Quality of service
-
Courtney Sent on 09/29/20205 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Great experience!
Charlotte's bridal staff were very friendly! We worked with Molly who not only helped me find my dream dress, but also helped us find dresses for my bridesmaids! We all had a great time and love the end results!Charlotte's bridal staff were very friendly! We worked with Molly who not only helped me find my dream dress, but also helped us find dresses for my bridesmaids! We all had a great time and love the end results! -
Quality of service
-
Amber Sent on 09/28/20205 out of 5 rating
-
Quality of service 5 out of 5 rating
-
Average response time 5 out of 5 rating
-
Professionalism 5 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 5 out of 5 rating
Amazing experience
Meagan was absolutely amazing!Meagan was absolutely amazing! -
Quality of service
Are you interested?
Are you interested?