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Brahim’s Jewelry is a family-owned business located in Burlington, Massachusetts. With over 30 years of experience in the jewelry industry, we strive to offer our customers exceptional quality craftsmanship and service.

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Reviews of Brahim's Jewelry

4.9 out of 5 rating
4.9 out of 5 rating
3 Reviews
99% recommend it
  • Quality of service
    5 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating
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Ryan Sent on 09/23/2017
5 out of 5 rating
I came here to resize an engagement ring and fuse it with with two wedding bands and the results were amazing and faster than I expected. The price was very reasonable and the service was spot on. I would highly recommend them for anything jewelery related. I am very pleased.
G
Geoffrey Sent on 08/05/2016
5 out of 5 rating
I can't say enough good things about this company. They do things the old fashioned way, completely by hand, and they stand by their work. The best customer service I have ever seen. First of all, I bought my wife's custom engagement ring from Brahim back in 2012. The service was excellent and Brahim worked with me to design the perfect ring that was exactly what my wife wanted! I couldn't have been happier, he is work is professional, unique, and fast!

Fast forward a few years, my wife found that the ring just didn't fit as well as it used to (she lost some weight). I dropped by Brahim's shop and he bent over backwards to make it right. First he added a couple gold beads inside the band (per our our request) to try and make it smaller without a full resize. Unfortunately that didn't quite do it for my wife so we went back. Brahim offered to do a full resize of the ring and he didn't even charge us anything! Now the ring fits beautifully! We went in the weekend before Thanksgiving and he had it ready 4 days later! Awesome service! These guys are as good as it gets between customer service and standing behind their product! A pleasure to work with! Don't hesitate to give these guys a shot!
L
Linda J. Sent on 08/19/2014
4.8 out of 5 rating
Brahim has just updated his website, and it’s a huge improvement. However, you will still need to visit the shop in Burlington to really get a sense for Brahim and his brother Salah. Make sure to check the hours – they are sometimes closed for an hour at lunchtime. They put their time and talents into their jewelry, and that’s a good thing. When I walked in last year looking for an engagement ring, I think it may have been their first same-sex couple. They were welcoming, kind and courteous, asking all the standard questions about the engagement – does she know, will it be a surprise, etc. They accommodated my request to make the ring from palladium, even though that is not one of their typical metals. Brahim made a custom ring for my fiancé, which allows her to wear gloves for work and not rip them or have to take off her ring. He talked with me a long time about design ideas, and had me draw pictures when I couldn’t express myself clearly – much easier! My timeframe for talking to them was between the Christmas holidays and Valentine’s day, so they had tons of work. They didn’t meet all the deadlines, but they knew that I had a particular date in mind, and made sure to have the ring done in time.

Brahim prefers phone calls to email, like many vendors for our wedding. If you send him an email, he will most likely call you back. Once I got used to this, it was nice to be able to get my thoughts down on paper, and then talk it over with him on the phone. It was very easy to talk to him about the pricing – he charged a more than fair price for the custom work, and was open about what I could & couldn’t do at my range. We went back to Brahim and had him create both of our wedding rings. Our engagement rings are quite different (mine is custom-made by a different jeweler), and Brahim helped us design rings that matched their engagement rings, but also tied in with each other. We have been very happy with our rings, and absolutely recommend Brahim.
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Brahim  Henniche
Brahim Henniche
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Brahim’s Jewelry is a family-owned business located in Burlington, Massachusetts. With over 30 years of experience in the jewelry industry, we strive to offer our customers exceptional quality craftsmanship and service.

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