STOP STAY AWAY. The above posts are all accurate. Terrible company! They were two hours late, food was horrid. My guests and family served ourselves, bused dishes, etc. They ruined the reception!!!
STAY AWAY from this business for your wedding or ANY event! Cindy of Annie's Southern Catering and her son Brandon have been operating businesses in multiple states (they've been in Ohio at least since 2005) and have been ruining weddings one weekend at a time ever since! Her real name is Syndrea Shy. Google her and you'll see why you need to stay away! She's even been sued by the Ohio attorney General in 2008 and was ordered to stop running businesses because of violations to consumer protection laws, but keeps opening them up under different names and LLCs so it's not traceable. It looks like she's now changed her last name to Martin recently. They've also currently got three claims filed with the Ohio Better Business Bureau and there are even more on file from her past business names. 10TV did an investigation on them in 2008 and captured some of the wedding horror stories there, too. Because they keep changing their name, you can't trace all the bad reviews. Unfortunately, we were taken advantage of, but are hopeful we can prevent other couples from getting into the same situation.
As far as her wedding planning services, those are just a sales gimmick! We paid for the platinum package and did not receive one ounce of wedding planning and had to hire our own coordinator for the day because Cindy was so unresponsive to our emails and calls. They also showed up to our tasting over an hour late and the food was laughable. The salad had hunks of cucumber (literally over an inch and a half think slices), whole baby carrots and whole tomatoes thrown on a bed of bagged lettuce. The pork was so burnt you couldn't even eat it. The food is terrible, the service is even worse and there are no guarantees with this place. Brides have sued them in court, won and years later still haven't recovered their money because she keeps changing her name, address and business name! These people are unbelievable!
I know her prices are the best in town, but there is a reason for that, so please don't make the same mistake that we did! There are reports all over the internet of her not showing up at all, breaking beer bottles, bringing in buckets of KFC chicken and much worse...seriously, Google her! There was one couple that said she and her son followed them to the grocery store parking lot and shook them down for money because they didn't give a big enough tip after their reception! She'll tell you she's never had anyone cancel an event with her, but there's tons of evidence out there stating otherwise. When she found out I was considering cancelling because of the lack of communication and constant inconsistencies, she accused me of being a racist and said I was cancelling with her because they were African Americans - if I was that kind of person, I would have never even signed a contract with them! She'll also try to scare you out of lawyering up, tell you her attorney is involved, but won't give you his/her name. I'll tell you that I'm one bride that cancelled and couldn't be happier with my decision - please don't get yourself into the same mess we did!
No! No! No! This experience with Cindy at Annie's was TERRIBLE. She says she becomes your planner once you hire her this really could not be further from the truth. She got with the linen people at Connie Duglan, who really did go the extra mile for us, 4 days before our wedding to get our items ordered. She told gem I was a crazy last minute bride who was difficult and needed everything asap, mind you you we picked all of our stuff out in January with them. She showed up to our wedding over an hour late with an excuse that we later found out was a complete lie. We had had one of our items from our food list that we were charged extra for that we never even received. We also ran out of a lot of our food, which I don't understand cause we had about 20 guests not show so there should have been plenty of food left. She took some of the food with her after assuring us we would get it since we paid for it. She informed our cake lady, Heather at McClain Creations, that we never paid her, which we did so in full in November. I have to to say on that note Heather did an amazing job with our cake. Cindy did say that she would only pay for a 3 tier cake, that only feeds 134, instead of one that feeds the 200 guests we had, cause "she could make it stretch". She also changed the colors on our linen napkins cause she said "my pastel colors were to dull, so she made the decision to change them". Also she charged us one price but I'm seeing where she is charging others a much different price. Our wonderful wedding day has passed and my husband and I look forward to spending our days together but, we do want to let others know our awful experience with Cindy and hope to save others from her. Good luck, God bless and happy planning.
Ladies, don't do it! Brides, DO BEWARE. I had a wedding reception catered by Annie's Southern Catering 12 days ago and although the food was decent, she's a rip off and very unprofessional. I was very naive in the selection process and I should have done research on this company prior to any dealings with this woman. The company has had 3 complaints from BRIDES with the Ohio BBB within the past three years and at least one legal action. I had my reception at a very beautiful historical site in the area and I had to pay an additional $200 to have the location cleaned, after having paid a set up and cleaning fee to Annie Southern's Catering of $375. I cannot express enough to you ladies out there, DO NOT CONTRACT WITH THIS COMPANY, there are plenty of available options in the Columbus area to choose besides this one.
This woman and her wicked son are evil. For a full review go to the OHIO Attorney General and read all of what she has done. We sued her for all of the awful stuff she did to us and so did a lot of other people. Guy Cannon was the attorney in charge of it all. SHE IS AWFUL Syndi Shy, Syndrea Wetsel, Anderson, Martin, Eat my ribs, southern comfort catering, Annies southern catering, windy sity bar b q and tailgate bar b q. all the same. STAY AWAY< GOOGLE all of these names, it will blow your mind how many times this woman and her freak of a son have messed people over.
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