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Premiere Party Central (formally Austin Party Central) is a locally owned, family operated business. Our mission is to bring a unique style, unparalleled customer service, exciting products and great value to the event rental experience.
We work with special event professionals and individual event holders. We’ll assist you directly or coordinate with the wedding / event planner of your choosing. With an exceptional rental product selection and experienced, helpful Event Consultants, Premiere Party Central can help make your celebration vision a reality. If you’re planning the Wedding of your dreams, Premiere offers a full range of Wedding rentals and services, along with an exciting collection of retail wedding products.
For Impressive Celebration Rentals and Outstanding Support Service, Select Premiere Party Central!
For all your tenting, meeting and conference rental needs, please contact our sister company, Premiere Tents and Events at www.premieretentsandevents.com !!!
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Promotions
Hot August Deals! Posted By: Premiere Party Central Come into each of our locations on the dates specified below, and receive a 10% discount on your entire order!
NORT... (more) Expires: Aug 22, 2010 Applies to Event Rentals
Inventory Surplus Sale! Posted By: Premiere Party Central We are having an inventory surplus sale! Saturday, August 14th from 9:00AM-2:00PM Austin's Texas Star Meeting and Eve... (more) Expires: Aug 14, 2010 Applies to Event Rentals
We have enjoyed our partnership with Premier Party Central and love working with Kristi and Diane. Their service is always highly professional and their products are excellent in quality. Our clients have always been happy with their service. We highly recommend them for your rental place for your events. Pat Ott, President, Arbor Pointe Event Centre
Where do I begin with Premiere Party Central....I absolutely could not do my job without the ladies and gentlemen at Premiere. The customer service is terrific and they always go above and beyond for all my clients from the 25 person dinner party to the lavish wedding they all recieve attention to detail and outstanding customer service. It is a great pleasure to work with EVERYONE at Premiere Party Central and Priemiere Tents and Events.
I have been using Premier Party Central for all of my rental needs for the past four years. Working with Ann is always a pleasure. Her customer service is top notch – no matter how many times I change my orders! They have the best selection in linens, flatware and glassware, and will always make suggestions if my creativity is at a dead end. Thank you PPC for all you do!
Premiere Party Central has the three things that I look for most in a Vendor. Quality, Variety, and Professionalism. Premiere Party Central delivers on every order, and the friendly staff is extremely helpful.
Premiere Party Central is our preferred rental partner because they provide our customers with a level of service and quality that compliments our standards at 2 Dine 4.
Do you offer delivery, setup, and breakdown services?
Breakdown, Delivery, Setup
Additional Questions and Answers
How do I Place a Rental Reservation?
Rental reservations may be placed during normal hours of operation, Monday through Friday, 9:30 AM to 5:30 PM and on Saturday, 9:00 AM to 2:00 PM. Reservation deposits may be made in person or by telephone (with a major credit card). A 50% Reservation Deposit is required to take items out of our rental inventory and hold them for your event. PPC Customers are encouraged to place their rental reservation at least 60 days prior to the event (or delivery) date. During peak season (April through June and October through December), 90 days advance notice is a good rule of thumb (and will help ensure that we are able to meet your needs and satisfy your requests).
Should you require a rental quote (prior to placing an order), a skilled Event Consultant will be happy to help you. Rental Quotes may be provided in person, via email or by fax.
Please note that personal checks are accepted for reservation deposits made no less than 10 working working days in advance.
What If My Event Plans Change (My Guest Count Goes Up or Down)?
You will be able to make changes in your rental order UP TO 5 WORKING DAYS PRIOR TO THE EVENT DATE (the Change Period) OR Scheduled DELIVERY DATE (WHICHEVER IS EARLIER). Items may not be deleted and item quantities may not be reduced after this time. Changes that increase rental item quantities or add items to your rental order will be accepted, subject to availability, up to 48 hours prior to your event (or delivery) date. Tents and special order linens are subject to different reservation rules. Tent orders cannot be cancelled without 10 WORKING DAYS NOTICE. No change in quantities or items may be made once a special linen order is placed. Special order linen deposits are Non-Refundable.
When is My Rental Balance Due?
The rental balance is due and payable when the change period expires (5 days prior to the event or to delivery, whichever is earlier). The rental reservation deposit BECOMES NON-REFUNDABLE when the rental balance becomes due. The rental balance can be paid in person, by telephone or by mail. Please be advised that PPC does not maintain your credit card as a part of your permanent record. You will be asked to provide credit card information each time a rental payment is made. Personal checks are not accepted as payment for rental balances.
Where Do I Pick Up and Return My Rentals?
Rental orders placed no less than 48 hours in advance may be picked up at any of our three locations (North, South or Central). "Cash and carry orders" may only be picked up at Premiere Party Central’s South location. PLEASE BE ADVISED THAT CUSTOMERS ARE RESONSIBLE FOR LOADING, SECURING, and TRANSPORTING THEIR RENTAL ITEMS. PPC STAFF ARE NOT REQUIRED TO PROVIDE LOADING OR UNLOADING ASSISTANCE (but may do so at their option).
PPC Customers are asked to ensure that all items on the order are accounted for. Your signature on the rental agreement indicates your acceptance of PPC’s terms and conditions, including responsibility for returning the rented items on time and in their "as rented" condition. Upon return, you do not need to check in with showroom staff.
How Long May I Keep My Rental Items?
The rental period is from "time out" on one rental day until "time in" on the following rental day. Since PPC is closed on Sunday, weekend rentals may be returned on (9:30 AM to 5 PM) on Monday.
What Happens if my rental items are returned late?
Late returns are subject to additional charges (one day’s rental for each day the rental return is delayed). Late return charges are due and payable upon demand.
What happens if my rental items are damaged?
Rental orders are subject to a 10% Damage Waiver charge. The Damage Waiver is NOT insurance, but does protect against ACCIDENTAL DAMAGE to their rented items. The Damage Waiver does not cover loss, theft, misuse or abuse, intentional damage, loss due to a customer’s failure to take proper care of PPC’s rental product or failure to follow PPC’s product use instructions and product return requirements.
Tips and Advice
Place orders early! The more time we have to work with you on customizing your order, the more time we have to accommodate all requests. Sometimes orders that are placed too late may result in shortages, or unavailable inventory.
When placing orders, round up! It is significantly easier to drop the numbers back down if your RSVP's aren't as high as originally anticipated than it is to add more inventory last minute, because we may be out of a particular item you are looking for.
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