The Dream Team
Even weeks after our multi-day Indian wedding finished, we are still receiving heaps of praise. Multiple guests told us that not only was it the best wedding that they have ever been to, but it is also going to be the best wedding that they will EVER experience. Some of them told us that they had to set expectations for their kids that no other wedding will really compare. People constantly mentioned the attention to detail, and one guest even highlighted that the most impressive thing about the wedding was not the extravagance but rather all the logistics, how everything operated so precisely. All that praise is due to Michelle, Kristy, and the entire LOLA team. If you’re like us, you are trying to do all your research upfront so that you can find someone to trust to make your dream wedding a reality. We can confidently say that LOLA is that team.
We are going to write an extremely detailed review highlighting every single reason why you should go with LOLA. Instead of burying the lede, we will start with the two most impressive qualities. First, our wedding was from Tuesday through Sunday morning, with four large events in four separate venues and numerous smaller rituals and mini-events, involving over twenty separate vendors. Calling it complex would be a massive understatement. Yet, nothing fell through the cracks. Not a single thing. We are in the process of building a house, and we half-joke that we should hire Michelle and Kristy to run that project even though it is so out of their ballpark simply because we don’t know what to do without their organization. The second quality is that they can control the weather. Let us explain. On our wedding ceremony day, we were faced with torrential downpour and unpredictable weather. From the beginning, our biggest desire was to have our ceremony outdoors. Michelle and Kristy worked tirelessly, fighting for our dream to somehow make that outdoors wedding a reality, coming up with some brilliant ideas with the help of Lori. See, they didn’t take the easy route of just sticking with the rain plan. They cared. They cared a lot. We can’t stress this enough because you can’t figure that out by looking through portfolios or interviewing planners. It is found in all those moments where Michelle and Kristy picked up on one of our discomforts and gave us some quiet space, where they understood what we wanted (sometimes even better than we ourselves realized), where one of them would dive to the ground to look through their bag for a pair of scissors or to help place dance shoes on the bride right before she had to go onto the stage, where they literally helped rig an important décor installation when a venue installer did not show up. The thing that differentiates a great planner from a good planner is how they handle emergencies, and for that, they need to care. When the wedding was over, the saddest realization that dawned on us was that we were not going to be able to spend as much time with them. They have become close friends through this process, and if there is one thing you take away from this review, please let it be that.
When we started looking at planners, we did a lot of research. We interviewed multiple people and did numerous reference checks. LOLA sent us multiple references, all of them Indian, some brides and some parents as well. They were the only planners who did that. We talked to every single reference. Even through some of our more interrogative questions, not a single person had even an iota of criticism. That consistent universal trust in the LOLA team almost seemed too good to be true, but it sold us on them. Now, we will join those ranks of references because we need to sing their praises everywhere.
We decided to hire both Michelle and Kristy together. They had never actually planned a wedding together before, and so we went into the process knowing it was going to be a slight experiment. We had no reason to worry. They worked perfectly together, sharing ideas. They divided and conquered with Michelle focusing more on décor and Kristy on logistics, but both were present at almost every single meeting we had. In the end, it seemed like both knew every detail in and out and had helped in every single area. Even though Michelle and Kristy are individually extremely responsive, answering emails at any point, having both on the team meant that someone was essentially available on any given day. It didn’t feel like we just doubled the quality but raised it exponentially.
Michelle and Kristy helped us build a team of all-star vendors and venues for our wedding. They have the best connections in the Chicagoland area, but it never felt like they were pushing anyone on us. Instead, it really felt like they were understanding our needs and guiding us to the vendors that best fit those needs. They would always give us a list to choose from and never influence our decisions unless we explicitly asked for guidance. They helped handle all the communication with these vendors so that we did not get stuck with small details and logistics that were unimportant for us. There were so many conversations that happened in the background between vendors, venues, and LOLA that we thankfully did not have to join.
As decisions started to mount, Michelle and Kristy were extremely organized and helped keep us on track with a planning timeline and a plethora of spreadsheets. When we were interviewing planners, a lot of them showed flashy software for organizing the planning. LOLA uses plain old Excel, and trust us, you won’t beat it. We cannot stress how high our bar for organizational excellence is, and somehow, they managed to exceed it. We had over seven permutations for guest invites, tons of boxes that had to be delivered to different venues, multiple outfit changes, and so many different rituals that kept getting added on throughout the process. They managed everything in stride, and we have no idea how. One of the best testaments to their level of organization was their four separate minute by minute timelines. We sent these to our families, and one of my cousins commented that the timeline was so detailed that even though she should not have been surprised since it came from me, she was still left stunned. Except, that was all Michelle and Kristy. Our families never run on time, but that weekend, everything ran like clockwork.
On the day-of, they literally left their families for an entire week to attend to not only our needs but those of our parents. They were everywhere all at once, in the hotel, at the venue, working with our family, working with vendors. They knew exactly what to escalate to us and which things to handle themselves. That week, we got to know more LOLA members. Shout out to Nicole who had the arduous task of dealing with both sets of parents, and she handled all their requests and worked extremely hard. Sanja was responsible for transportation, and despite all the intricate logistics, everyone was at the right place on time without any issues. Lori worked with us, helped attend to some of our last-minute emergencies, and shepherded us to where we needed to be, really freeing us to be in the moment and relax. Damina and Morgan helped answer questions for our guests. It was a whole team effort that put LOLA’s best values on full display. Our wedding week, despite its intricacies, felt flawless to us. We literally could not have asked for anything better on any of the days. That is thanks to Michelle and Kristy’s impressive work ethic, battle-tested experience, relentless pursuit of perfection, and simply their desire to make our dreams come true.