What additional types of events do you service?
Anniversaries, Baby Showers, Bar / Bat Mitzvahs, Corporate Events, Debutante Balls, LGBTQ Weddings / Ceremonies, Quinceaneras
Cash, Check, Mastercard, Visa
Aug 11, 2014
Frequently Asked Questions for Photography
What primary photographic style do you identify with?
Contemporary, Photojournalism, Portraiture
What do your packages include?
Albums, Custom Graphic Design, Digital Files, Flush Mount, Matted Prints, Prints, Proof CD of All Images, Thank You Cards, Video Montage
Do you have liability insurance?
Do you offer special techniques such as hand-coloring or toning?
Absolutely! I am proficient in Photoshop techniques and provide a variety of looks and effects on all of our finished products.
Do you have experience shooting in various lighting situations?
Yes, we have been working at venues throughout the Caribbean and the southeastern United States for over 15 years. I can honestly say I have worked in every lighting situation imaginable. Daylight, shade, tungsten, florescent, even mixed, dance floor lighting. Each presents it's own set of challenges, but all can be used for great creativity!
Is your media preference film or digital?
Definitely digital. I began my career as a film photographer in 1997. Starting in 2001, my studio was easing in to digital. But at a wedding in January 2003 I decided on the spot to work completely with my digital equipment and never looked back. We sold all our film equipment that next month and invested in professional digital equipment. The end results are a million times better than we ever got from film. And our clients get the best images I can possible give them. I am an avid digital fan!
How many photographers do you work with?
I am always the primary photographer at all my events. I have two other photographers that I hire as second photographers when my clients need. My husband works with me in the Caribbean and my sister works with me in the US. Both have on-the-job and formal training and work well with me and my clients. I am so fortunate to have my family involved in my craft.
Do you guarantee your presence at the actual event?
Do you sometimes book yourself for more than one event in a day? Weekend?
I will from time to time book a wedding on Friday then Saturday. But NEVER more than one in a 24 hour period. When you spend all day with a couple and their family creating the memories of their wedding day, it is physically and emotionally exhausting. I can only give 110% once a day.
Do you have a replacement photographer in case you become unavailable on the day of the event?
I do have a network of photographer friends that I could call on in case of an extreme emergency. This has never happened in over 15 years of professional photography; I would go to a wedding with a broken arm if I had to. My priority is to my clients.
What kind of equipment do you typically bring with you on the day-of?
We went to a wedding on St. Thomas last spring and the event coordinator was shocked by the amount of equipment we brought along. Some may think it's overkill, but I want to be prepared for every situation possible. I have 3 Canon 5D Mark IIs, 11 lenses ranging from 13mm-400mm, three flashes. And of course all the bells and whistles to make that equipment useful . . . batteries, flash cards, syncs, filters, screw drivers, duct tape, velcro, sewing kit, bug spray. Anything that I can think of to make my work come together.
Do you bring back-up equipment to the event in case of malfunction?
I have back-ups for my back-ups! :) With two photographers, we really only need two cameras, but I've had a mirror lock up during a ceremony once. So I immediately put that camera down and switched to my back up. I have back up flashes in case one stops working. And endless amounts of batteries and flash cards. I try to prepare for any disaster possible. My camera cases are even waterproof.
Do you charge hourly or full day?
We have Collections with set amount of coverage time, but extra time can be added by the hour.
Are you available to shoot extra hours? If yes, how much do you charge for extra hours?
As we only book one wedding a day, we do whatever our clients need us to do. Additional time is $400 per hour billed every 15 minutes. It included all services, including a second photographer, that have been hired for the primary coverage time.
What is your policy on taking breaks? If you require a meal break, do you require that the client provide your meal?
We rarely break during our time on the job. We may take a quick bathroom break when necessary, but I have a camera in my hand during the entire coverage - just in case. We do require a meal with coverage over 5 hours, but we eat quickly and in shifts in case something happens during those few minutes we are nourishing ourselves.
Do you charge for travel?
Travel is built in to our Collections, but we do have a la carte travel fees options, depending on the location and time of day.
How soon after the event are the proofs ready for viewing?
We pride ourselves in handling all aspects of the imaging process. That includes all image editing, color correcting, processing, cropping and final presentation. That process takes some time. We generally have images online ready for viewing about six weeks after the wedding day, but can be as long as two months during peak wedding season.
In what format are the initial proofs offered?
Our Collections include online viewing as well as a Custom Art Proof Book for easy reference and ordering. The Proof Book it makes a beautiful keepsake! Other proofing options, such as paper proofs, web-resolution files, and Movie DVDs are also available.
How long can the client keep the proofs?
Online viewing is available for 60 days, but other proofing options are either included in our Collections or purchased a la carte. So they are the couple's to keep.
Do you retain the copyright for the photos?
Do you reserve the right to publish the photos?
Yes, but we try to ask specific permission before we use the likeness of our clients in printed publication or marketing.
Do you provide the digital files and/or negatives (or copies of the negatives) to the client?
Yes, Print Quality Files are available for clients to produce their own products 8x10 and smaller. These files are in addition to a Collection.
Will images be available for viewing online?
What kind of albums do you offer?
We offer a wide variety of albums, from archival coffee table books to traditional matted albums. We only use professional quality album companies that offer a complete guaranteed of their products' construction. Each album has it's own style so that any taste can be satisfied.
When will the client get the final album?
Depending on which book is selected, it takes between 12 weeks and 6 months once the order is placed. Our goal is to have all products finished and delivered by our clients' first anniversary. Often times that is much earlier, but other clients take some time in getting their orders to us.
Additional Answers & Advice:
1. Hire a professional wedding coordinator. Planning a wedding is difficult enough, but compounded by distance and island time - its enough to ruin anyones day. Having a professional on your side to deal with your local vendors will make things run smoothly and easily. 2. Wear a bathing suit that matches the neckline of your wedding gown. And pass this tip on to moms and bridesmaids. I remove a lot of odd tan lines on women, which can incur an additional artwork fee. 3. SPF 30 is a must! The Caribbean sun is very strong and can sneak up on you, especially if you dont have any tan to start. Burnt skin just isnt pretty in your wedding photography. You can get as much sun as you can after your wedding day, but be cautious beforehand. 4. Bug spray is also mandatory. Our biting insects down here are vicious and the prey on fresh tourist blood. ;) They will drive you and your guests crazy. Not to mention leave little red welts all over your body which is just as bad as a sunburn in your photography. My favorite is Deep Woods Off - sorry if youre not in to Deet, but its the only thing that works. 5. When choosing your date, be aware of our peak season as well as hurricane season. The most expensive time to come to the islands is from December through April. Of course, that is also the nicest time of year, with afternoon temperatures barely past 80 degrees and evening temperatures comfortably in the 70s. Hurricane season is from June through November, the worst month being September, historically. The the VI has had hurricanes in August, October and November. That is our rainy season, too. 6. Check the time of sunset for your wedding date. The sun sets very quickly so close to the equator. If youre planning a sunset wedding, check what time sunset actually is then have your ceremony at least an hour, if not 90 minutes, before that to allow time for formal photography afterward. Sunset can be anywhere from 5:40 AST in December to 7PM AST at the end of June and beginning of July. 7. And dont forget were on Atlantic Standard Time. We dont observe Daylight Savings, so we are one hour ahead of Eastern Standard Time in the winter but the same as EST during the spring and summer. This little wrinkle can cause confusion with travel from the mainland. 8. Getting a marriage license is easy, but make sure you know the protocol. Proper attire is required - you must cover your shoulders in the court house when applying for your license. 9. Dont sweat the small stuff. Thats why youre coming to the islands for your wedding - to relax and have fun. If you flowers arent exactly what you were expecting, or the cake doesnt look exactly like the picture you emailed the baker, you will still have a wonderful destination wedding. And dont foget . . . youll have lots of great photography to remember your day!