Fairmont Orchid was my #1 choice for resorts in Hawaii. I chose the Coconut Grove site for both reception and ceremony and I was not disappointed. Mew was so easy to work with and was so patient with my calls, emails and questions. The grounds are immaculate and even had a resident cat (Aloha) join our celebration. I would highly recommend Fairmont Orchid to anyone looking for a fantasy destination wedding on The Big Island.

Our family just enjoyed a fantastic wedding week at the five-star Fairmont Orchid Hotel, and it exceeded all our expectations! We hosted around 90 guests for the three-day event, with most staying for at least five nights.

I want to extend a special thank you to Celeste Tremblay, the Director of Catering and Conference Services. Her detailed communication and expertise throughout the planning process as well as during the three day event were instrumental in making our events run smoothly despite a hurricane bearing down on us. We had a Welcome Luau on Friday evening at Coconut Grove; the Wedding Ceremony at Turtle Pointe, a Cocktail Reception at the Tennis Pavilion, and the Wedding Reception at The Plantation under a beautifully lit tent on Saturday; and a Post Brunch in the Paniolo Lounge on Sunday morning. Chef Jesse and the kitchen team, along with the service staff led by Diamond, worked tirelessly to ensure everything was perfect. As requested, the hot food was cooked perfectly and served hot, and the champagne was ice cold!

Now, about the hotel itself: every staff member, from the valet to the front desk to housekeeping, was incredibly friendly and professional, making our guests feel welcome. The rooms were world-class, with most recently renovated, and I understand the remaining rooms will be updated by the end of September or early October. The addition of refrigerated drawers in each room is a fantastic new perk! The lobby and many public areas have also been renovated, with new artwork on the way.

Regarding dining options, it’s wonderful that there are three different restaurants available in the evening, catering to various price ranges and offering diverse menus. I have posted more detailed reviews on two of them.
Ultimately, we are thrilled that we chose the Fairmont Orchid Hotel for our son and daughter-in-law's wedding. They could have selected any venue on the island, but they chose this hotel for its exceptional offerings, and they were not disappointed!

Review: ★★★★★

Our wedding at Fairmont Orchid, specifically at Coconut Grove on the beach, was an absolute dream come true, thanks to the exceptional efforts of Aria and the entire team at the resort. Since childhood, I had envisioned exchanging vows on a picturesque Hawaiian beach, and Fairmont Orchid exceeded every expectation, making my childhood dream a breathtaking reality.

From the moment we began planning, Aria demonstrated an unparalleled level of dedication and expertise, seamlessly managing all aspects of the event, including vendor contracts and billing. Her meticulous attention to detail and unwavering support made the entire wedding planning process remarkably stress-free, allowing us to focus on savoring every moment of our special day.

On the morning of our wedding, as we were getting ready on the top floor of the resort, an unexpected 6.2 earthquake struck. Aria's immediate response to ensure our safety and well-being during this unforeseen event truly exemplified her exceptional professionalism and genuine care for her clients.

The catering team at Fairmont Orchid also deserves high praise for their outstanding service. Despite my numerous food allergies and celiac condition, they flawlessly accommodated my dietary restrictions, crafting a wedding menu that not only met but exceeded my expectations. I still find myself reminiscing about the exquisite wedding cake, a testament to the culinary excellence of the resort.

Beyond the impeccable service and stunning venue, the resort itself exudes unparalleled beauty and charm. The lush surroundings and picturesque beachfront provided the perfect backdrop for our special day, leaving us eager to return and relive the magical memories created at Fairmont Orchid.

Moreover, the entire staff at the resort went above and beyond to ensure that our wedding week was nothing short of extraordinary. Their warmth, hospitality, and attention to detail truly enhanced our overall experience, making our wedding celebration an unforgettable journey filled with joy and love.

In conclusion, I wholeheartedly recommend Fairmont Orchid to couples seeking a dream wedding destination. Aria and her team's unwavering dedication, coupled with the resort's unparalleled beauty and exceptional service, make it the perfect choice for creating timeless memories that will be cherished for a lifetime. We are immensely grateful to Fairmont Orchid for making our wedding day an unforgettable experience beyond compare.