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Mikaela
Just Said Yes October 2023

Won’t let me message vendors

Mikaela, on April 23, 2023 at 8:20 AM Posted in Account Support 0 6
Yesterday the app suddenly stopped letting me message vendors for price inquiries. Anyone else have that issue?

6 Comments

Latest activity by Lynnie, on September 6, 2024 at 9:31 AM
  • Michelle
    Champion December 2022
    Michelle ·
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    It’s more effective to find their actual contact information (website, phone number) via Google and reach out to them.
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  • Genevieveandjordan
    Just Said Yes April 2024
    Genevieveandjordan ·
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    I just had this issue today. I'm wondering if it's some kind of anti-spam thing? But it seems unfair to do that, since it literally prompts you to bulk-message vendors every time you message one of them!

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  • Alfaye
    Just Said Yes April 2025
    Alfaye ·
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    I am experiencing this problem rn. They won't let me message the vendor. It says "You can’t contact this vendor because they’re no longer on WeddingWire. Sorry for the inconvenience."

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Alfaye! This means that we have no way to send the vendor a message!! You can try to find another method online, but they may be out of business!

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  • Alfaye
    Just Said Yes April 2025
    Alfaye ·
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    They still are. I was in the middle of a conversation with them, and when I checked again, wondering why the vendor hadn’t gotten back to me, I saw a prompt message. So, the method I tried was to look for them on a different platform.

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Oh that's very weird!! You can reach out to help@weddingwire.com to see if they have tips to help you!

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