Jacqueline
Just Said Yes October 2020

Wedgewood Weddings - Refund do to Covid-19?

Jacqueline, on May 22, 2020 at 9:06 PM Posted in California Planning 1 14
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Hello, my question for brides is, has anyone who contracted with WedgeWood Weddings been able to get a refund? We contracted with Wedwood Weddings in Ca for our wedding which is scheduled for 6/20/2020 but as of today, restrictions have not been lifted in our county. Our venue was willing to re-schedule but up until recently had said no refunds. I'm trying to understand all my options, from our POV, wedgewood cannot meet the terms and conditions of our contracts so they should give us a full refund...thoughts/feedback?

14 Comments

Latest activity by Abbey, on April 22, 2021 at 7:23 AM
  • Sinaya
    Devoted August 2022
    Sinaya ·
    • Flag

    You need to look at at your contract. The section that covers this is usually called Force Majeure, but it may go by other titles. On my contract it's called Excused Non-Performance. This section basically covers what happens when the venue can't fulfill its obligations due to "acts of nature" or "acts of God." You should also look at what your contract says about the client cancelling or postponing. If you're trying to cancel/postpone before the venue has decided if they can still accommodate your wedding date, you may be subject to no refund or fees. I hope that's not the case. I definitely think venues should give grace during this time.

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  • Holly
    Dedicated March 2021
    Holly ·
    • Flag
    Hi, I was wondering if you could give us an update. My fiancé and are so excited for our wedding at The Orchard through Wedgewood, but we’re concerned because our contract and their website say they are not rescheduling weddings unless they have to. (We signed our contract before COVID.) We are concerned that we’ll be forced to have our March 2021 wedding, in an unhealthy environment. If things are like they are now, we wouldn’t feel comfortable having a wedding of 70 people even if it is technically allowed by the state. TIA!
    • Reply
  • Amyrrah
    Beginner March 2021
    Amyrrah ·
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    They will let you move dates! What venue are you currently booked at?
    • Reply
  • Holly
    Dedicated March 2021
    Holly ·
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    Hi! We’re booked with The Orchard. They told us they can’t guarantee we would be able to reschedule right now.
    • Reply
  • Amyrrah
    Beginner March 2021
    Amyrrah ·
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    So your date has pasted and you were not able to have your wedding, yet they’re not letting you reschedule? Are they giving you the option of a refund?
    • Reply
  • Laurie
    Just Said Yes July 2021
    Laurie ·
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    What was the outcome of your situation? My daughter is having a similary issue with Wedgewood in NH. They are being completely unreasonable and it's so upsetting during this difficult time.

    • Reply
  • Holly
    Dedicated March 2021
    Holly ·
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    Hi Laurie,

    My fiance and I left our contract. It cost us about 4k to postpone our traditional wedding, but it was worth not having to deal with Wedgewood's current customer service and not having to ask our loved ones to travel at this time! We'll be having a civil ceremony on a private beach while we "quarantine" in the US Virgin Islands in March, and we'll be planning our traditional wedding for our friends and family once we're vaccinated. I've already found a venue that offers everything Wedgewood offers in a nicer estate for around the same price! So, hope isn't lost for your daughter. Good luck!

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  • Holly
    Dedicated March 2021
    Holly ·
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    Hi Laurie,

    My fiance and I left our contract. It cost us about 4k to postpone our traditional wedding, but it was worth not having to deal with Wedgewood's current customer service and not having to ask our loved ones to travel at this time! We'll be having a civil ceremony on a private beach while we "quarantine" in the US Virgin Islands in March, and we'll be planning our traditional wedding for our friends and family once we're vaccinated. I've already found a venue that offers everything Wedgewood offers in a nicer estate for around the same price! So, hope isn't lost for your daughter. Good luck!

    • Reply
  • Shauna
    Beginner May 2022
    Shauna ·
    • Flag
    Has anyone sought legal representation?


    My wedding was also postponed from April 2020 to May 2021. I don’t think it will be safe for the majority of folks to travel at that time.
    • Reply
  • K
    Just Said Yes May 2021
    Kris ·
    • Flag

    My fiance and I are scheduled to have our wedding in May 2021 and we are trying to bring them to a small claims court right now. Our lawyer sent them a demand letter and we haven't heard back from them.

    Hoping this works! The process is taking a while...

    • Reply
  • Kristi
    Just Said Yes April 2021
    Kristi ·
    • Flag

    Has anyone got any news? We rescheduled from August 2020 to April 2021. All of our family members are out of state and can't travel because of various health restrictions - and the Wedgewood Retreat won't even reschedule with us or respond.

    • Reply
  • S
    Just Said Yes July 2021
    Sarah ·
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    Hi Kris,

    I was wondering if you had any progress in the small claims court? We also cancelled our wedding at Granite Rose and did not receive any refund. We are really upset about their lack of care. Hoping you have some positive news to share and we can follow your path! Thank you!

    • Reply
  • Alina
    Just Said Yes February 2021
    Alina ·
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    Hi Kris,

    Have you had any success with the small claims court? The venue flat out ignored me months before my scheduled wedding date.

    • Reply
  • Abbey
    Just Said Yes June 2020
    Abbey ·
    • Flag
    I too am hoping to hear an update from anyone that has been able to make any progress with getting their money back. Our wedding was canceled for June 6, 2020 and since then we ended up getting married in quarantine and I just had our baby three weeks ago. We are no longer having this wedding but Wedgewood Granite Rose (NH) will not refund us any of our 10,000 paid so far, neither will the florist or our videographer etc. At this point I’m wondering if we should start a thread where we offer to transfer our deposits to other couples for half price or something just to recoup some of the costs since this company seems to be large and corporate enough to get away with this unscathed. I worry about lawyering up as our contract stated that if we lose in court we are responsible for Wedgewood’s legal fees.
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